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Jira Issue Tracking and Quality Assurance · LearnSpace
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courseraIT и технологии

Jira Issue Tracking and Quality Assurance

Курс от Coursera
Начальный≈ 18.5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course introduces you to Jira as a day-to-day tool for tracking work, managing quality assurance processes, and maintaining traceable, auditable project records. Beginning with navigation and a working understanding of issue types and hierarchy, you will progress to practical practices for creating well-documented issues, using filters to find and manage assigned work, and building personal dashboards to monitor progress. The course covers core defect logging and linking techniques to ensure traceability, and walks learners through testing workflows and verification practices to confirm fixes. Designed for early-career practitioners and team members new to Jira, the course emphasizes hands-on, repeatable behaviours: writing clear tickets, applying consistent workflow transitions, and using search and export tools to prepare data for reporting. You will develop the ability to perform quick triage of assigned work, execute manual test cases, and document results. You will also assess the status and quality of issues in preparation for daily standups and QA reviews.

Навыки, которые вы освоите

Issue TrackingJira (Software)Quality AssuranceWorkflow ManagementSoftware TestingDashboardGenerative AI AgentsProduct Quality (QA/QC)Verification And ValidationTest CaseQuality Assurance and ControlAnalytical TestingUser StorySoftware Quality AssuranceQuality AssessmentBusiness ReportingBacklogsAutomationManagement ReportingReport Writing

Программа курса

9 модулей · 90 учебных материалов

01Jira: Navigate, Track, and Organize12 материалов
Lost in a New ProjectDIALOGUEWhy "Just a Task" Is Never Just a Task?ВидеоThe Hierarchy of Work: Epics, Stories, Tasks, and BugsЧтениеHow to Navigate a Project Workspace?Видео

Учитесь у экспертов

Professionals from the Industry

Преподаватель курса

Jira Issue Tracking and Quality Assurance
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 18.5 ч

9 модулей

Язык: Английский

Субтитры: Дари, Пушту

Часть программы вашего университета
Hands-On Learning: What Type of Work Is This?Задание
Organizing a New InitiativeDIALOGUE
The Power of a Living BoardВидео
The Journey of a Task: Understanding WorkflowsЧтение
How to Show Your Progress?Видео
Knowledge Check: What's the Next Step?Задание
Hands-On Learning: Bug Identification and Progress TrackingЗадание
Describing Your WorkdayЗадание
02Jira: Create, Track, and Workflow Issues12 материалов
The Cost of a Vague TicketDIALOGUEThe Anatomy of a Confusing RequestВидеоThe Building Blocks of a Great Work ItemЧтениеHow to Write a Clear Work Item?ВидеоRefining a Vague Bug ReportDIALOGUEKnowledge Check: From Scenario to SummaryЗаданиеA Clear Workflow That Saved a ProjectВидеоUnderstanding Your Item's JourneyЧтениеHow to Update Your Progress?ВидеоNavigating a Workflow ScenarioDIALOGUEHands-On Learning : Designing a New Feature RequestЗаданиеDescribe Your First Task's LifecycleЗадание
03Analyze Jira: Find Your Open Work8 материалов
Where Do I Even Start?DIALOGUEYour Toolkit for Finding WorkЧтениеThe Three Types of SearchВидеоBuilding a Personal Work FilterВидеоKnowledge Check: From Chaos to ClarityЗаданиеExplaining Your Search StrategyDIALOGUEHands-On Learning: Prioritizing Your Work with Search, Filter, and SortЗаданиеDefine Your Prioritized WorklistЗадание
04Track, Export, and Dashboard in Jira11 материалов
Course Introduction: Lost in the ProjectDIALOGUEUnderstanding Project Views: List, Board, and TimelineЧтениеHow to Define an Export for a CSV Report?ВидеоExporting for the Weekly ReportЗаданиеKnowledge Check: Tracking and Exporting ConceptsЗаданиеDashboards for Clarity: The Codificamos StoryВидеоA Guide to Essential Dashboard GadgetsЧтениеHow to Design and Configure a Dashboard?ВидеоCoach Dialogue: Analyze This DashboardDIALOGUEHands-On Learning: Tracking, Exporting, and Visualizing Project MetricsЗаданиеDashboard Design and AnalysisЗадание
05Track, Log, and Link Jira Defects Fast11 материалов
The Case of the Vague Bug ReportDIALOGUEFrom Guesswork to Resolution: The Power of a Good Bug ReportВидеоThe Anatomy of a Perfect Defect ReportЧтениеWriting for Clarity: Reproducible Steps & Supporting EvidenceВидеоKnowledge Check: Defect FundamentalsЗаданиеHands-On Learning: Log Your First DefectЗаданиеThe Missing Link: How Hidden Dependencies Derail SprintsВидеоThe Art of Triage: Understanding Priority vs. SeverityЧтениеConnecting the Dots: A Guide to Linking Issues in JiraЧтениеKnowledge Check: Triage and TraceabilityЗаданиеDefect Documentation PacketЗадание
06Verify Jira History: Confirm Accuracy Fast9 материалов
But Jira Said It Was Done!DIALOGUEThe Ripple Effect of a Bad StatusВидеоThe Three Pillars of VerificationЧтениеThe Verification Process in ActionВидеоYour First VerificationDIALOGUEA Verification ChecklistЧтениеAn Expert's Analysis of a Complex IssueВидеоHands-On Learning: Jira Issue Audit and Status ValidationЗаданиеThe Jira Verification ProjectЗадание
07Jira for Quality Assurance Testing12 материалов
Course Introduction: The Cost of Poor TestingDIALOGUEFrom Chaos to Clarity: A QA TransformationВидеоA Guide to Smoke, Regression, and Exploratory TestingЧтениеSmoke vs. Regression Testing: When to Use EachВидеоHands-On Learning: Core Testing ConceptsЗаданиеKnowledge Check: Foundations of Software Testing ConceptsЗаданиеThe Power of Proof: Transforming QA with DocumentationВидеоThe Anatomy of an Effective Test CaseЧтениеExecuting a Manual Test in JiraВидеоHands-On Learning: Your First Test Case: Documenting a Login FeatureЗаданиеFrom Failure to Fix: Reporting a Bug EffectivelyDIALOGUESoftware Testing Report in JiraЗадание
08Verify Fixes and Analyze Quality Metrics12 материалов
Course Introduction: Why Verification MattersDIALOGUEWhat is a Defect Retest? The Final Step in QualityВидеоThe Anatomy of a Defect TicketЧтениеHow to Verify a Fix: A Step-by-Step SimulationВидеоHands-On Learning: Verify Your First FixЗаданиеKnowledge Check: The Verification WorkflowЗаданиеWhy Metrics Matter: The Story Beyond the BugsВидеоKey Quality Metrics ExplainedЧтениеHow to Build and Read a Quality Dashboard?ВидеоCoach Dialogue: Interpreting Your DashboardDIALOGUEHands-On Learning: Defect Validation and Quality Dashboard AnalysisЗаданиеVerify Fixes and Analyze Quality MetricsЗадание
09Status Dashboard and QA Report3 материалов
Why This Project MattersЧтениеYour Project Blueprint: Requirements and EvaluationЧтениеProject: Status Dashboard and QA ReportЗадание