К содержимому
learnspaceYOUR NEXT CHAPTER
ПРОСТРАНСТВО ОБУЧЕНИЯ
ГлавнаяКаталог курсовМоё обучениеCoursera

Знания без границ

Учитесь у лучших университетов и компаний мира.

Открыть Coursera
Интеграция
Пространство университета
Моё пространствоСтраница курса
↵
ЯЛичный кабинетСтудент
© 2026 LearnSpaceКаждый день — возможность узнать больше.Помощь
Keeping Great People: A Team Leader’s Retention Playbook · LearnSpace
Назад в каталог
courseraБизнес

Keeping Great People: A Team Leader’s Retention Playbook

Курс от PracticalGrowth
Начальный≈ 26.6 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

e.g. This is primarily aimed at first- and second-year undergraduates interested in engineering or science, along with high school stKeeping great people isn’t an HR initiative—it’s a manager’s system. In Keeping Great People, you’ll learn a practical, team-level retention playbook you can use immediately to spot risk early, prevent burnout, reduce day-to-day friction, and create the career momentum that keeps top performers engaged. You’ll start by learning why people really leave (beyond compensation) and how to recognize early warning signals—behavior shifts, “near exits,” change fatigue, and stalled progress—before they turn into resignations. Then you’ll build lightweight team-health metrics and a simple dashboard to track trends without running a full engagement survey. Next, you’ll design a sustainable pace through capacity planning, workload rebalancing, and work-in-progress limits—plus clear manager moves to remove process, tool, and “politics” friction. You’ll also learn how to co-create fair, transparent flexible work agreements within your scope. Finally, you’ll strengthen career momentum through stretch opportunities, sponsorship, and making wins visible and fairly credited. You’ll wrap up with stay interviews, personalized commitments, and continuity planning so growth and transitions don’t create chaos. By the end, you’ll have a one-page retention playbook and a set of repeatable rituals to keep your best people longer.udents and professionals with an interest in programming.

Навыки, которые вы освоите

Employee RetentionRecognizing OthersTeam ManagementCapacity ManagementTalent ManagementProfessional DevelopmentSuccession PlanningProcess ImprovementPeople DevelopmentWorkforce PlanningEmployee SurveysDriving engagementPeople ManagementInterviewing SkillsWorkforce ManagementEmployee EngagementTeam Performance ManagementTeam LeadershipEmployee CoachingTelecommuting

Программа курса

4 модулей · 58 учебных материалов

01See It Before It’s Too Late: Retention Diagnostics & Team-Health Signals17 материалов

Retention as a Manager’s System, Not HR’s Problem

Retention as a Manager’s System, Not HR’s ProblemВидеоThe Manager’s Retention Sphere of InfluenceЧтение10 Things Employees Say on the Surface vs. What Might Be UnderneathЧтениеGoing Deeper into Retention as a Manager’s SystemЧтение

Учитесь у экспертов

Evan Kimbrell

Преподаватель курса

Keeping Great People: A Team Leader’s Retention Playbook
В каталоге вашей программы

Инвестируйте в себя

Новые знания — в удобное для вас время.

Начать на Coursera

Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 26.6 ч

4 модулей

Язык: Английский

Часть программы вашего университета
Why did they REALLY leave?Обсуждение

Retention Diagnostics & Early Warning Signals

Retention Diagnostics & Early Warning SignalsВидео12 Retention Signals — What They Might Mean, and What Else They Could MeanЧтениеHow to Tell the Difference Between an Individual Issue and a Systemic PatternЧтениеGoing Deeper into Early Retention Risk SignalsЧтениеDiagnosing Early Retention SignalsЗадание

Lightweight Team-Health Metrics

Lightweight Team-Health MetricsВидеоWhat Makes a Good Team-Health Metric?ЧтениеA Simple Team Health Dashboard You Can Actually UseЧтениеExpand your toolkit for Lightweight Team-Health MetricsЧтение

Module 1 Knowledge Check

Module 1 Knowledge CheckЗадание

Role play

Early Warning Check-In: Observational Language, Psychological Safety & Diagnostic QuestioningDIALOGUE

Assignment

Spot the Drift — Retention Signals & Next-Step DiagnosticsЗадание
02Make Work Sustainable: Capacity, Load Balancing & Friction Removal16 материалов

Capacity & Load Balancing for Sustainable Pace

Capacity & Load Balancing for Sustainable PaceВидеоHow to Spot the Silent Overperformer Before They Burn OutЧтениеFind the Hidden Load on Your TeamЧтениеDeepening Your Skills in Sustainable PaceЧтение

Removing Friction from Work

Removing Friction from WorkВидео10 Common Workplace Frictions and the Manager Move That HelpsЧтениеHow to Tell the Difference Between Necessary Process and Unnecessary FrictionЧтениеGoing deeper on friction removalЧтениеOne-Week Friction LogЧтениеFriction is the worst, right?Обсуждение

Flexible Work Agreements (Within a Manager’s Scope)

Flexible Work Agreements (Within a Manager’s Scope)ВидеоA Flexible Work Agreement You Can Actually UseЧтениеGoing deeper into flexible work agreementsЧтение

Module 2 Knowledge Check

Module 2 Knowledge CheckЗадание

Role play

Sustainable Pace Reset: Capacity Negotiation & Boundary-Setting UpwardDIALOGUE

Assignment

Sustainable Pace & Friction FixesЗадание
03Career Momentum: Opportunities, Sponsorship & Making Wins Legible12 материалов

Career Momentum & Why Stagnation Drives Attrition

Career Momentum & Why Stagnation Drives AttritionВидеоWorksheet: Career Momentum DiagnosticЧтениеGoing Deeper into Career MomentumЧтение

Opportunities, Sponsorship & Stretch

Opportunities, Sponsorship & StretchВидеоMentorship vs. Sponsorship in Real Manager BehaviorЧтениеGoing Deeper into Opportunities, Sponsorship & StretchЧтение

Making Wins Legible (So They Count)

Making Wins Legible (So They Count)ВидеоExamples List: Visible Wins That Are Easy to MissЧтениеGoing deeper into building a visibility systemЧтение

Module 3 Knowledge Check

Module 3 Knowledge CheckЗадание

Role play

Stretch Assignment Pitch: Sponsorship, Risk Framing & Cross-Functional NegotiationDIALOGUE

Assignment

Career Momentum Signals & Sponsorship MovesЗадание
04Stay Interviews, Personalized Commitments & Succession/Continuity13 материалов

Stay Interviews & Personalized Commitments

Stay Interviews & Personalized CommitmentsВидеоExamples List: Weak vs. Strong Stay Interview Responses from ManagersЧтениеTake stay interviews from conversation to commitmentЧтение

Continuity & Succession: Coverage, Re-Onboarding & Transitions

Continuity & Succession: Coverage, Re-Onboarding & TransitionsВидеоWorksheet: Coverage & Continuity PlanningЧтениеRe-Onboarding ChecklistЧтениеGoing Deeper into Continuity & SuccessionЧтение

Building Your Retention Playbook

Building Your Retention PlaybookВидеоHow to Choose the Right Retention Metrics Without Overcomplicating ItЧтениеGoing deeper into building your retention playbookЧтение

Module 4 Knowledge Check

Module 4 Knowledge CheckЗадание

Role play

Stay Interview Practice: Trust-Building Questions & Personalized Retention CommitmentsDIALOGUE

Assignment

Stay Interviews, Continuity Planning, and Your 6-Month Retention PlaybookЗадание