courseraБизнес

Launch Your Customer Engagement Career

Курс от Microsoft

Начальный45 минАнглийский

О курсе

Turn your customer engagement and relationship management skills into real career opportunities with this job-focused course designed for program completers entering the market. Through practical, hands-on activities, you’ll build a professional portfolio that highlights your customer success stories, refine your resume and LinkedIn profile, and participate in a simulated behavioral interview enhanced with AI coaching. You’ll learn how to clearly articulate your value for Customer Success, Client Relations, and Customer Experience roles—including entry-level positions—while tailoring application materials to stand out in competitive hiring processes. From positioning your skills strategically to navigating job platforms effectively, every step is designed to strengthen your professional presence. By the end of this course, you’ll be fully prepared to showcase your expertise, demonstrate interview readiness, and confidently convert your customer engagement experience into meaningful job offers.

Навыки, которые вы освоите

Interviewing Skills Customer Engagement Professionalism Communication Customer experience strategy (CX)Portfolio Management Data Presentation Verbal Communication Skills Interactive Data Visualization LinkedIn Customer Relationship Management Storytelling Communication Planning Customer Success Management Professional Networking Customer Relationship Building Professional Development

Программа курса

1 модулей · 8 учебных материалов

01Launching Your Customer Engagement Career8 материалов

Your Skills Are in DemandВидео A Day in the Life: Customer Engagement ProfessionalsВидео Positioning Your Customer Engagement ExpertiseЧтение Job Search Resources and StrategiesЧтение

Учитесь у экспертов

Microsoft

Преподаватель курса