К содержимому
learnspaceYOUR NEXT CHAPTER
ПРОСТРАНСТВО ОБУЧЕНИЯ
ГлавнаяКаталог курсовМоё обучениеCoursera

Знания без границ

Учитесь у лучших университетов и компаний мира.

Открыть Coursera
Интеграция
Пространство университета
Моё пространствоСтраница курса
↵
ЯЛичный кабинетСтудент
© 2026 LearnSpaceКаждый день — возможность узнать больше.Помощь
Lead Management with HubSpot · LearnSpace
Назад в каталог
courseraБизнес

Lead Management with HubSpot

Курс от HubSpot Academy
Начальный≈ 21.6 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

In this course, you will learn how to create and implement an effective lead management strategy for your business using HubSpot’s tools. After learning the importance of lead management within the context of the buyer’s journey, you will learn best practices for auditing and mapping out your process as well as for using a sales and marketing SLA. You’ll learn how to organize your leads by both segmenting them and qualifying them within a lead qualification framework. Nurturing relationships with your leads will be a key part of these practices, as well. Next, you’ll learn how to assign values to leads in order to prioritize outreach along with how to quickly assign each lead to the right representative on your team. You’ll learn to use metrics to track your lead management results and report them using HubSpot’s dashboard. Finally, the course will culminate in the application of your skills to build a lead management flow in HubSpot. By the end of this course you will be able to: • Describe the importance of lead management • Create an effective lead management strategy • Segment, qualify and organize leads in HubSpot • Create a lead nurturing email campaign • Prioritize leads with lead scoring in HubSpot • Manage Sales Qualified Leads with Lead Routing • Identify metrics to track lead management results • Report on lead management results • Create a lead management dashboard in HubSpot • Experience and build a lead management flow in HubSpot Regardless of your current experience, this course will teach you the practices you need to create a lead management flow in HubSpot and successfully nurture your lead relationships. This course is intended for anyone interested in jumpstarting their career in sales - whether you’re changing careers and looking for an entry-level role, or want to hone your skills in your current role as a sales representative. It does not require any background knowledge or experience to get started. Throughout the course, you will complete exercises that ask you to apply the skills you have learned in a practical way, such as mapping your lead management process, scoring leads with a worksheet, and creating a lead routing workflow. You will compile your work and submit it as a project at the end of the course.

Навыки, которые вы освоите

Lead GenerationService Level AgreementProspecting and QualificationHubSpot CRMCustomer Acquisition ManagementWorkflow ManagementPerformance MetricBusiness ReportingManagement ReportingDashboardCustomer Relationship Management (CRM) SoftwarePerformance ReportingSales ProcessMarketing AutomationPrioritizationSales ManagementPerformance MeasurementEmail MarketingProcess MappingSales Development

Программа курса

5 модулей · 87 учебных материалов

01Introduction to Lead Management31 материалов

Introduction to the Program

Introduction to the ProgramВидеоCourse Introduction VideoВидеоCareers in Sales and Customer Relationship ManagementВидеоCourse SyllabusЧтение

Учитесь у экспертов

Rachel Sheldon

Преподаватель курса

Lead Management with HubSpot
В каталоге вашей программы

Инвестируйте в себя

Новые знания — в удобное для вас время.

Начать на Coursera

Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 21.6 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Французский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Русский, Тайский, Индонезийский, Шведский, Турецкий, Испанский, Хинди, Японский, Казахский, Польский

Часть программы вашего университета
How to Be Successful in this CourseЧтение
Meet and GreetОбсуждение

Introduction to Lead Management

Weekly Introduction: Introduction to Lead ManagementВидеоLesson Resources: Introduction to Lead ManagementЧтениеWhy Is Lead Management Important?ВидеоSix Main Reasons Your Organization Should Invest in Lead ManagementВидеоThe Fundamentals of Lead ManagementВидеоWhat Does Lead Management Look Like?ВидеоSummary of the Concepts of Lead ManagementЧтениеPractice Quiz: What Is Lead Management and Why Is It Important?ЗаданиеHave You Ever Been the Lead?Обсуждение

Lead Management Strategy - Lifecycle

Lesson Resources: Developing a Lead Management StrategyЧтениеAuditing Your Lead Management ProcessВидеоExample of a Lead Management AuditЧтениеExercise: Lead Management AuditЗаданиеDefining Your Lead Lifecycle StagesВидеоPractice Quiz: Auditing Your Lead Management Process and Defining Your Lead Lifecycle StagesЗадание

Lead Management Strategy - Marketing and Sales

Lesson Resources: Developing a Lead Management StrategyЧтениеSetting Goals With a Service Level Agreement (SLA)ВидеоExample of a Marketing and Sales SLAЧтениеExercise: Marketing and Sales SLAЗаданиеMapping Out Your Lead Management ProcessВидеоExercise: Lead Management MapЗаданиеOptimizing Your Lead Management Strategy With Smarketing MeetingsВидеоPractice Quiz: Setting Goals With a Service Level Agreement (SLA) and Mapping Out Your Lead Management ProcessЗаданиеGraded Quiz: Introduction to Lead ManagementЗаданиеWeekly Review: Introduction to Lead ManagementВидео
02Segmenting, Qualifying and Nurturing Leads20 материалов

Segmenting Leads

Weekly Introduction: Segmenting, Qualifying and Nurturing LeadsВидеоLesson Resources: Segmenting LeadsЧтениеHow Marketing Can Organize and Segment Their LeadsВидеоA Guide to SegmentationЧтениеHow to Segment Your Leads With Lists and Saved Views in HubSpotВидеоHow Sales Can Qualify Their LeadsВидеоThe Ultimate Guide to Sales QualificationЧтениеHow to Qualify Your Leads With Saved Views and Lists in HubSpotВидеоAutomating and Scaling Your Lead Organization with HubSpotВидеоExercise: Getting Started with HubSpotЧтениеPractice Quiz: Segment, Qualify and Organize Leads in HubSpotЗадание

Nurturing leads

Lesson Resources: Nurturing LeadsЧтениеThe Fundamentals of Lead NurturingВидеоCreating a Lead Nurturing Campaign With HubSpotВидео7 Best Practices for Lead Nurturing EmailsЧтениеPractice Quiz: Create a Lead Nurturing Email CampaignЗаданиеHow to Build a Lead Nurturing Workflow in HubSpotВидео
03Scoring and Routing Leads17 материалов

Lead Scoring with HubSpot

Weekly Introduction: Scoring and Routing LeadsВидеоLesson Resources: Lead Scoring with HubSpotЧтениеPrioritizing Leads With Lead ScoringВидеоLead Scoring WorksheetЧтениеExercise: Lead Scoring WorksheetЗаданиеHow to Set Up Lead Scoring in HubSpotВидеоLead Scoring 101: How to Use Data to Calculate a Basic Lead ScoreЧтениеPractice Quiz: Prioritize Leads with Lead Scoring in HubSpotЗадание

Lead Routing with HubSpot

Lesson Resources: Lead Scoring with HubSpotЧтениеManaging Sales Qualified Leads With Lead RoutingВидеоWhy You Need to Implement Lead Routing [+ How to Do It]ЧтениеPractice Quiz: Lead Routing with HubSpotЗаданиеHow to Set Up Lead Routing in HubSpotВидеоExercise: Create a Lead Routing Workflow in HubSpotЗадание
04Measuring Lead Management Success13 материалов

Measuring Lead Management Success

Weekly Introduction: Measuring Lead Management SuccessВидеоLesson Resources: Measuring Lead Management SuccessЧтениеIdentifying Your Lead Management Success MetricsВидеоGuide to the Top Metrics on HubSpot’s Traffic Analytics ToolЧтениеGuide to the Top Metrics on HubSpot’s Ads Campaign DashboardЧтениеA Discussion of some Key MetricsОбсуждениеPractice Quiz: Identify Metrics to Track Lead Management ResultsЗадание

How to Report/Share Lead Management Results and Present them in HubSpot

Lesson Resources: How to Report/Share Lead Management Results and Present them in HubSpotЧтениеHow to Report Lead Management ResultsВидеоHow to Create Lead Management Reports in HubSpotВидеоHow to Build a Lead Management Dashboard in HubSpotВидеоGraded Quiz: Measuring Lead Management Success in HubSpotЗаданиеWeekly Review: Measuring Lead Management SuccessВидео
05Lead Management with Hubspot: Application6 материалов

Lead Management with Hubspot: Application

Weekly Introduction: The Lead Management with HubSpot ProjectВидеоProject OverviewВидеоProject: Experience and Build a Lead Management Flow in HubSpotВзаимная проверкаCareer Support ResourcesЧтениеHow to Add Your Info to LinkedInЧтениеCongratulations! You completed Lead Management with HubSpot!Видео
Exercise: Create a Lead Nurturing Workflow in HubSpotЗадание
Graded Quiz: Segment, Qualify and Organize Leads in Hubspot and How to Create a Lead Nurturing Email CampaignЗадание
Weekly Review: Segmenting, Qualifying, and Nurturing Leads in HubSpotВидео
Graded Quiz: Scoring and Routing Leads in HubSpotЗадание
Weekly Review: Scoring and Routing Leads in HubSpotВидео
What is Data Enrichment?Чтение