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Leading People and Performance · LearnSpace
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Leading People and Performance

Курс от Minnesota State University, Mankato
Продвинутый≈ 10 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

In this course, you’ll focus on the everyday work of leadership: communicating clearly, giving feedback, coaching for growth, and holding others accountable. You’ll learn practical strategies to lead conversations, support performance, and navigate challenges with confidence. By the end of this course, you will be able to: • Communicate with clarity and purpose in leadership situations • Deliver feedback that supports performance and development • Apply coaching techniques to guide growth and accountability • Navigate difficult conversations with confidence • Hold individuals and teams accountable for results Build the confidence and skills to lead people and performance effectively every day.

Навыки, которые вы освоите

LeadershipInfluencingCommunicationActive ListeningTeam LeadershipEmpowermentOrganizational LeadershipStrategic LeadershipConstructive FeedbackExecutive PresenceTrustworthinessProfessionalismPerformance ManagementBusiness CommunicationStrategic CommunicationConflict ManagementBusiness LeadershipCulture TransformationLeadership DevelopmentTeam Performance Management

Программа курса

3 модулей · 58 учебных материалов

01Listening and Communication That Matter18 материалов

Lesson 1: How Leaders Listen

Welcome and IntroductionВидеоListening Barriers, Bias, and AssumptionsВидеоListening Under PressureDIALOGUEImpact of Listening on Trust, Inclusion, and EngagementВидео

Учитесь у экспертов

Tammy Bohlke, Ed.D.

Professional Training Consultant

Leading People and Performance
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Обучение на Coursera

≈ 10 ч

3 модулей

Язык: Английский

Часть программы вашего университета
Spot the Listening BreakdownЗадание
One Change That MattersОбсуждение

Lesson 2: Strategic Listening & Dialogue

Active and Inquiry-Based ListeningВидеоUsing Listening as a Leadership and Influence ToolВидеоThe Power of QuestionsЧтениеGetting to the Real IssueDIALOGUEWhen Communication Breaks DownDIALOGUEListen Like a LeaderОбсуждение

Lesson 3: Communicating with Clarity & Confidence

Adapting Communication StylesВидеоPurpose Driven MessagingВидеоSay It So People Get ItЗаданиеHow to Speak So People Want to ListenPLUGINFrom Vague to ClearЗаданиеYour Communication ShiftОбсуждение
02Feedback, Coaching, and Performance Growth18 материалов

Lesson 1: Ongoing Performance Conversations

Setting Expectations and Avoiding SurprisesВидеоFeedback as a Continuous ProcessВидеоOngoing Feedback in ActionЗаданиеHow to Give FeedbackPLUGINAddress It EarlyDIALOGUEStart SoonerОбсуждение

Lesson 2: Coaching for Development and Accountability

Coaching Conversations That Build CapabilityВидеоBalancing Support with ResponsibilityВидеоFrameworksЧтениеAre You Coaching...or Just Telling?ЗаданиеDon't Solve It - Coach ItDIALOGUEShift Your ApproachОбсуждение

Lesson 3: Developing Talent on Your Team

Coaching vs MentoringВидеоCreating a Growth-Oriented Performance CultureВидеоDeveloping Talent in PracticeЗаданиеThe Power of Believing You Can ImprovePLUGINWho Are You Developing?ОбсуждениеBuilding a Talent Development ApproachЗадание
03Accountability, Conflict, and Collective Performance22 материалов

Lesson 1: Navigating Difficult Performance Conversations

Addressing Poor Performance DirectlyВидеоEmotional Intelligence Under PressureВидеоSay It or Avoid It?ЗаданиеHow to Manage Difficult ConversationsPLUGINEmotional Intelligence Under PressureЧтениеQuick ReflectionОбсуждениеAddress It DirectlyDIALOGUE

Lesson 2: Accountability Without Eroding Trust

Fairness, Consistency, and Follow-throughВидеоRepairing Trust After Tough ConversationsВидеоHow To Build TrustPLUGINHow to Build Trust Video ReflectionОбсуждениеAccountability or Erosion?ЗаданиеHolding the LineDIALOGUE

Lesson 3: Leading Team Performance

Teams vs. Work GroupsВидеоShared Accountability and Participative LeadershipВидеоThe Five Dysfunctions of a TeamPLUGINFrom Managing Work to Leading TeamsDIALOGUETeams vs. Work GroupsЗаданиеYour Team Leadership ApproachЗадание
Hold SteadyОбсуждение
Your Leadership CommittmentОбсуждение
Congratulations and Wrap-UpВидео