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Setting Clear Expectations

Курс от Automatic Data Processing, Inc. (ADP)
Начальный≈ 12.3 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Welcome to Leading StandOut Teams: Setting Clear Expectations. This course will explore how to follow the practice shared by the world’s best team leaders - frequent 1:1s. We'll take a look at how to provide clarity to your team about their roles, and then explore how you as a team leader can provide the information people need to do their jobs well — not just data and guidance, but also your observations about where they’re at their best. By the end of the course, you will be able to: - Construct effective check-ins with team members. - Compare feedback vs. Coaching. - Confirm team members have clarity about what’s crucial to doing their jobs. - Define feedback vs. Coaching. - Analyze what impact your and your team’s roles have on the work environment and provide clarity to your team about their roles. - Identify what celebration looks like at your company and determine how to reward the right behaviors for more of the same. Modules Include: One: Weekly Check-Ins. Explore how to follow the practice shared by the world’s best team leaders: frequent 1:1 conversation about near-term future work. Two: Creating Role Clarity. Learn how do the roles you play set the tone, create the environment, and establish the culture that impacts the entire team. Take a look at how to provide clarity to your team about their roles. Three: Sharing Information. Explore how you as a team leader can provide the information people need to do their jobs well — not just data and guidance, but also your observations about where they’re at their best. This is a beginner's course, intended for team leaders with an interest in Leading StandOut Teams. It includes lecture videos by StandOut Strengths Coaches, practice quizzes, graded quizzes, peer-reviewed assignments, discussion prompts, and activity guides to facilitate ongoing learning and provide a structure to make sense of learning so that it can be embedded into real change. To succeed in this course, you should be willing to self-reflect and open to shifting perspectives. Making the effort will result in a positive and fulfilling response.

Навыки, которые вы освоите

Expectation ManagementTeam Performance ManagementTeam LeadershipStorytellingEmployee CoachingMindfulnessCommunication StrategiesTeam ManagementConstructive FeedbackLeadershipProfessional DevelopmentMotivational SkillsInternal CommunicationsEmployee EngagementCoachingRecognizing OthersKnowledge Transfer

Программа курса

3 модулей · 79 учебных материалов

01Module 1: Weekly Check-Ins27 материалов

Getting Started

Intro to Leading StandOut Teams: Course 2ВидеоCourse OverviewЧтениеWelcome to Module 1ЧтениеDiscussion Prompts ExplainedЧтение

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Преподаватель курса

Setting Clear Expectations
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Обучение на Coursera

≈ 12.3 ч

3 модулей

Язык: Английский

Субтитры: Вьетнамский, Дари, Пушту

Часть программы вашего университета
Introduce YourselfОбсуждение

Lesson 1: Conducting a Check-In

Lesson 1: OverviewЧтениеThree Weeks LateВидеоLesson 1: ReviewЗаданиеLesson 1: Reflection & ActivityЧтение

Lesson 2: Developing a Coaching Mindset

Lesson 1: Recap - Peer DiscussionОбсуждениеLesson 2: OverviewЧтениеMaking Time MattersВидеоLesson 2: ReviewЗаданиеLesson 2: Reflection & ActivityЧтение

Lesson 3: Weaving in Strengths

Lesson 2: Recap - Peer DiscussionОбсуждениеLesson 3: OverviewЧтениеYour Best People Need You TooВидеоLesson 3: ReviewЗаданиеLesson 3: Reflection & ActivityЧтение

Lesson 4: Deepening Your Check-Ins

Lesson 3: Recap - Peer DiscussionОбсуждениеLesson 4: OverviewЧтениеWeekly ClarityВидеоLesson 4: ReviewЗаданиеLesson 4: Reflection & ActivityЧтение

Module 1: Wrap Up

Lesson 4: Recap - Peer DiscussionОбсуждениеModule 1: Knowledge CheckЗаданиеFrom Your CoachЧтение
02Module 2: Creating Role Clarity24 материалов

Lesson 1: Your Role as Leader

Welcome to Module 2ЧтениеWeek 1: Recap - Peer DiscussionОбсуждениеLesson 1: OverviewЧтениеAre You Clear On Your Own RoleВидеоLesson 1: ReviewЗаданиеLesson 1: Reflection & ActivityЧтение

Lesson 2: Standardize the Ends

Lesson 1: Recap - Peer DiscussionОбсуждениеLesson 2: OverviewЧтениеIf It's Not Current It's Not ClarityВидеоLesson 2: ReviewЗаданиеLesson 2: Reflection & ActivityЧтение

Lesson 3: Individualize the Means

Lesson 2: Recap - Peer DiscussionОбсуждениеLesson 3: OverviewЧтениеTapping Into Your People's StrengthsВидеоLesson 3: ReviewЗаданиеLesson 3: Reflection & Activity Чтение

Lesson 4: Building the Clarity Muscle

Lesson 3: Recap - Peer DiscussionОбсуждениеLesson 4: OverviewЧтениеBuilding the Clarity MuscleВидеоLesson 4: ReviewЗаданиеLesson 4: Reflection & ActivityЧтение

Module 2: Wrap Up

Lesson 4: Recap - Peer DiscussionОбсуждениеModule 2: Knowledge CheckЗаданиеFrom Your CoachЧтение
03Module 3: Sharing Information28 материалов

Lesson 1: Gather Intelligence

Welcome to Module 3 ЧтениеWeek 2: Recap - Peer DiscussionОбсуждениеLesson 1 OverviewЧтениеFog on a Country RoadВидеоLesson 1: ReviewЗаданиеLesson 1: Reflection & ActivityЧтение

Lesson 2: Learn What to Share

Lesson 1: Recap - Peer DiscussionОбсуждениеLesson 2: OverviewЧтениеThe Right Information at the Right TimeВидеоLesson 2: ReviewЗаданиеLesson 2: ReflectionЧтение

Lesson 3: Know Your Strengths

Lesson 2: Recap - Peer DiscussionОбсуждениеLesson 3: OverviewЧтениеRemoving ObstaclesВидеоLesson 3: ReviewЗаданиеLesson 3: Reflection & ActivityЧтение

Lesson 4: Making Clear Connections

Lesson 3: Recap - Peer DiscussionОбсуждениеLesson 4: OverviewЧтениеFirsthand InformationВидеоLesson 4: ReviewЗаданиеLesson 4: Reflection & ActivityЧтение

Module 3: Wrap Up

Lesson 4: Recap - Peer DiscussionОбсуждениеModule 3: Knowledge CheckЗаданиеFrom Your CoachЧтение

Course Reflection

Congratulations, You Did It!ВидеоCourse AssessmentЗаданиеWrap Up DiscussionОбсуждениеCourse Reflection and Next StepsЧтение