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Management Skills for International Business · LearnSpace
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Management Skills for International Business

Курс от University of London
Уровень не указан≈ 29 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect. This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/. This course is endorsed by CMI

Навыки, которые вы освоите

Team BuildingTeam ManagementLeadershipLeadership and ManagementBusiness ManagementTeam Performance ManagementVerbal Communication SkillsCommunicationTeam LeadershipTeam MotivationLeadership StudiesCommunication StrategiesInterpersonal CommunicationsPeople ManagementOrganizational ChangeBusiness LeadershipChange ManagementEmployee EngagementOral ExpressionStakeholder Management

Программа курса

4 модулей · 102 учебных материалов

01How to measure a manager's level of effectiveness37 материалов

Welcome to management skills for international business

Course structure and navigationЧтениеLearn effectively this courseЧтениеCourse introductionВидеоExploring management and leadership across culturesDIALOGUE

Understanding the key attributes of a manager

Учитесь у экспертов

David James

Founder and Director, DJ Learning Ltd

Management Skills for International Business
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≈ 29 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
Key concept: an introduction to frameworks of management rolesВидео
Key concept: Mintzberg’s managerial roles and Fayol’s management principlesВидео
CMI | Henri FayolЧтение
CMI | Henry MintzbergЧтение
Case study - what have you learned?Задание
Key attributes for an effective managerВидео
Key skills from the CMI | Interview with Paul TaylorВидео
Key skills from CIMA | Interview with Andrew HardingВидео
Decision making | Interview with Andrew HardingВидео
Key management skills | Interview with Jan CameronВидео
Ashridge Framework in management stylesВидео
CMI | What attributes do I need?Чтение
Case study: An introduction to management skillsВидео
Case study: An example of management skills Видео

Differences between a leader and a manager

Women in leadership | Interview with Mary StiasnyВидеоLeadership| Interview with Claire TaylorВидеоCase study: Interview with Stephen Hobbs | Key skills for leadership and managementВидеоCase study - what have you learned?ЗаданиеLeadership vs managementВидеоComparing leadership styles and planning your development areasЗаданиеThe psychology of leadershipЧтениеCMI | Understanding management and leadership stylesЧтениеCMI | Adair's action-centred leadershipЧтениеThe six griefs of good leadershipЧтениеGary Yukl | Building expert powerВидео

Managerial performance and stakeholder added value

Introduction | How to measure a manager's level of effectivenessВидеоCase study: An introduction to the effectiveness of operational managersВидеоCase study: The effectiveness of operational managers | Example 1ВидеоCase study: The effectiveness of operational managers | Example 2Видео7 Habits of remarkably effective leadersЧтениеCMI | Stephen CoveyЧтение

Week 1 Summary and quiz

Week 1 summaryВидеоEnd of week 1 quizЗадание
02How to achieve optimum team delivery21 материалов

Welcome to Week 2

Week 2 IntroductionВидео

Key aspects of a team and the roles within them

Key concept | Effective teamwork and Belbin's team rolesВидеоBelbin's team roles- which role do you fulfil?ЗаданиеCase study | Workplace applications of Belbin's team rolesВидеоCMI | Belbin's team rolesЧтение

Building an effective team

CMI | Steps in successful team buildingЧтениеThree obstacles to shaping an effective team (and how to overcome them)ЧтениеCase study: Interview with Stephen Hobbs | Building an effective teamВидеоInterview with Graham Chase | TeamworkingВидеоCMI | Tuckman's stages of team developmentЧтениеInterview with Jan Cameron | Building an effective teamВидеоCMI | Lencioni's five dysfunctions of a teamЧтение

Building effective relationships inside and outside of a team

Case study: Interview with Valentina Lorenzon | Collaborative relationshipsВидеоCMI | Developing trustЧтениеCMI | 5 ways to bridge the trust gap between senior and middle managementЧтение

Achieving maximum stakeholder delivery

Case study: Managing a team to optimum performanceВидеоCMI | How to use feedback to make your team perform like the All BlacksЧтениеTed Talk | How to save the world (or at least yourself) from bad meetingsЧтение

Week Two- Summary

The legend of Steve Jobs lives onВзаимная проверкаWeek 2 summaryВидеоEnd of week 2 quizЗадание
03How a manager can motivate their team19 материалов

Welcome to week 3

Week 3 introductionВидео

Applying motivational theories to the workplace

Key concept: Motivational theories | IntroductionВидеоHerzberg's motivation | Hygiene theoryВидеоCMI | Herzberg and hygiene factorsЧтениеMcGregor's theory X and theory Y modelsВидеоCMI | McGregor's theory X, theory YЧтениеAdams' equity theoryВидеоAdams' equity theoryЧтениеCMI | Maslow's hierarchy of needsЧтениеCMI | Vroom's expectancy theoryЧтениеFurther reading: MotivationЧтение

Why do employees come to work?

CMI | Motivate me, or I'm changing jobЧтениеCMI | The Hawthorne experimentsЧтение

Motivational techniques

Ten ways to kill your team's motivation by accidentЧтениеCMI | Motivating your teamЧтениеCMI | Motivating the demotivatedЧтение

Correlation between motivation and reward, appraisals, and workplace culture

CMI | What highly engaged staff need from their managersЧтение

Week 3 summary and quiz

Week 3 summaryВидеоEnd of week 3 quizЗадание
04Managing change25 материалов

Welcome to week 4

Week 4 introductionВидео

Approaches to effective communication in the workplace

Interview with Graham Chase | Communication skillsВидеоCase study: communication strategyВидеоCase study: Interview with Stephen Hobbs | Workplace communicationВидеоCase study: Interview with Michael Davis | The role of I.T.Видео

Verbal and non-verbal communication

Key concept | Verbal and non-verbal communicationВидеоVerbal and Non-Verbal CommunicationВидео

Effective change management

Key concept: Frameworks for managing change | IntroductionВидеоKey concept | Kurt Lewin's 3 step change management modelВидеоKurt Lewin's change modelЧтениеKey concept: Kotter's 8-step change modelВидеоKotter's 8-step change modelЧтениеKey concept | Kubler-Ross's 5-stage modelВидео

Summary of management skills for international business

Week 4 summaryВидеоSir Alex Ferguson and motivationВзаимная проверкаFrom insight to impact: your growth as an international managerDIALOGUEEnd of week 4 quizЗадание
Case study: An introduction to the applications of the frameworks for managing changeВидео
Case study: Applications of the frameworks for managing changeВидео
Hard and soft factors of changeЧтение
Changing change managementЧтение
Ted talk | 5 ways to lead in an era of constant changeЧтение
Case study: Interview with Reetu Kansal | Key skills in managing changeВидео
Ackerman and AndersonЧтение
What makes an effective change agent?Чтение