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Manager of Managers: Navigating Crisis and Uncertainty · LearnSpace
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Manager of Managers: Navigating Crisis and Uncertainty

Курс от Coursera
Средний≈ 4.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Manager of Managers: Navigating Crisis and Uncertainty is an intermediate-level course designed to help experienced leaders and managers guide their teams—through high-pressure, high-ambiguity situations. In today’s volatile world, your leadership and management is most visible when things go wrong. This course equips you with the mindset, tools, and strategies to lead and manage during crisis, stabilize teams in uncertain times, and rebuild with resilience. You'll explore real-world case examples, design your own response frameworks, and build a post-crisis recovery plan rooted in empathy, communication and trust. Through short videos, scenario-based readings, hands-on exercises, and interactive coaching, you'll learn how to communicate when there are no easy answers, make fast decisions with limited data, and strengthen your team’s long-term adaptability. Whether you're leading through disruption now or preparing for future challenges, this course helps you lead with calm, clarity, and confidence—when your team needs it most.

Навыки, которые вы освоите

ResilienceLeadershipCrisis ManagementDealing With AmbiguityTeam LeadershipService RecoveryComposureInterpersonal CommunicationsEmpowermentDelegation SkillsAdaptabilityLeadership DevelopmentOvercoming ObstaclesExecutive PresenceEmpathyLeadership and ManagementInternal CommunicationsDecisivenessEmotional IntelligenceDecision Making

Программа курса

3 модулей · 24 учебных материалов

01Lesson 1: Leading and Managing Through Crisis – Mindset, Role, and Recognition9 материалов
Welcome to the Course: Course OverviewЧтениеIntroduction and WelcomeВидеоWhat Makes a Crisis a Crisis? ВидеоThe Shift: From Manager to Crisis Leader Видео

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Преподаватель курса

Manager of Managers: Navigating Crisis and Uncertainty
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Обучение на Coursera

≈ 4.1 ч

3 модулей

Язык: Английский

Часть программы вашего университета
Types of Crises and Their Organizational Impact Чтение
Calm is Contagious: Managing Your Response First Видео
Diagnosing Early Warning Signs Across Teams Чтение
HOL: Map Your Leadership Role Shift in a Real or Simulated Crisis Задание
Reflecting on Your Role Shift During Crisis LeadershipDIALOGUE
02Lesson 2: Stabilizing Teams and Decision-Making in Uncertain Times6 материалов
What to Say When You Don't Have the AnswerВидеоThe Cost of Silence: Why Clarity Beats Certainty ЧтениеDecision-Making Under Pressure: Leading and Managing with What You Know ВидеоEmpathy in Action: Supporting Your Managers and Leaders During Crisis ВидеоHOL: Draft a Rapid-Response Leadership Briefing ЗаданиеReflect on Your Crisis Communication ApproachDIALOGUE
03Lesson 3: Recovery, Reflection, and Resilience Building9 материалов
The New Normal: Leading After the Crisis Ends ВидеоFrom Panic to Prepared: Building Organizational ResilienceВидеоSupporting Morale Without Glossing Over the Strain ЧтениеPersonal Resilience for Leadership Longevity ВидеоHOL: Design a Team Recovery and Reflection Framework ЗаданиеReflect on Your Post-Crisis Leadership PracticesDIALOGUECongratulations and Continuous Learning JourneyВидеоHOL: Crisis Leadership Simulation PortfolioЗаданиеAssessment Задание