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Managing High Performing Teams · LearnSpace
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Managing High Performing Teams

Курс от S.P. Jain Institute of Management and Research
Начальный≈ 15.5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This MOOC is designed to equip learners with the essential skills and strategies needed to manage high-performance teams effectively. Focusing on team dynamics, trust, and collaboration, the course provides practical tools for building trust, fostering accountability, and ensuring sustained team success. Learners will explore key topics such as creating a shared vision, developing team roles, and navigating challenges in both virtual and in-person settings. Through case studies, real-world examples, and interactive exercises, participants will understand how to drive results, enhance team cohesion, and manage diverse personalities. Whether you are a team leader or an aspiring manager, this course will prepare you to cultivate resilient, productive, and engaged teams that excel in achieving organizational goals. By the end of the course you will be able to: 1. Analyze the stages of team development to assess team maturity and identify strategies for guiding teams through each phase to foster psychological safety and high performance. 2. Evaluate team communication strategies by comparing the effectiveness of active listening, open-ended questioning, and constructive feedback techniques in enhancing team collaboration and relationship-building. 3. Identify functional and dysfunctional conflicts and implement strategies that transform conflict into opportunities for team innovation. 4. Critically analyze the role of continuous improvement in maintaining high team performance, and design systems for ongoing feedback, performance metrics, and team motivation that align with both team and organizational objectives. 5. Interpret the dynamics of psychological safety within teams and propose actionable strategies for fostering trust, openness, and vulnerability that support a high-performing and innovative team environment.

Навыки, которые вы освоите

Conflict ManagementTeam ManagementTeam Performance ManagementTeam MotivationProcess ImprovementRapport BuildingDrive EngagementContinuous Improvement ProcessEmpathyTeam LeadershipTeam BuildingTrustworthinessCommunication StrategiesConstructive FeedbackMotivational SkillsPeople ManagementGrowth MindednessPerformance ManagementRecognizing OthersTeam Collaboration

Программа курса

4 модулей · 99 учебных материалов

01Foundations of High-Performance Teams26 материалов

Course Orientation

Introduction to the Faculty - Prof Tanvi MankodiВидеоMeet your Faculty - Prof Tanvi MankodiЧтениеCourse Syllabus,Structure and PlanningЧтениеCourse IntroductionВидео

Учитесь у экспертов

Dr. Tanvi Mankodi

Dr. Tanvi Mankodi. Ph.D.

Managing High Performing Teams
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Обучение на Coursera

≈ 15.5 ч

4 модулей

Язык: Английский

Часть программы вашего университета
Honor CodeЧтение
Reading ReferencesЧтение

Characteristics of High-Performing Teams (HPT) and Stages of Team Development

Introduction to Module 1ВидеоGroups v/s TeamsВидеоKey Characteristics of High Perfoming TeamВидеоReflecting on Your Team Journey: From Groups to High-PerformanceDIALOGUETuckman’s Model on Team DevelopmentВидеоPunctuated Equilibrium ModelВидеоBuilding Trust in Remote TeamsВидеоRecap of Lesson 1ВидеоQuiz- 1.1Задание

Role of the Managers in Team Development

Role of Manager in Team DevelopmentВидеоCreating Psychological Safety in Teams ВидеоRecap of Lesson 2ВидеоQuiz- 1.2Задание

Core Team Roles, Dynamics, and Setting Team Goals

Structural Dynamics of Work GroupsВидеоOverview of Core Team Roles and the Value of Role DiversityВидеоBelbin’s Team Roles and Their Importance in Team DynamicsВидеоRecap of Lesson 3ВидеоRecap Module 1ВидеоQuiz- 1.3ЗаданиеAssessment - 1Задание
02Effective Communication and Feedback24 материалов

Communication Techniques for Collaboration

Introduction to Module 2ВидеоFundamentals of Communication in TeamsВидеоBarriers to Effective CommunicationВидеоCore Techniques for Clear CommunicationВидеоAdjusting Your Communication Style for Different Team MembersВидеоLesson 1 SummaryВидеоDiscussion PromptОбсуждениеQuiz- 2.1Задание

Building a Culture of Feedback

The Essentials of Effective FeedbackВидеоAdopting a Coaching MindsetВидео Building a Feedback-Rich CultureВидеоLesson 2 SummaryВидеоDiscussion PromptОбсуждениеQuiz- 2.2Задание

Handling Difficult Conversations with Empathy and Emotional Intelligence

Introducing Emotional Intelligence (EI)ВидеоUnderstanding Empathy and Emotional Intelligence (EI)ВидеоExploring Difficult Conversations in the Workplace ClipВидеоStrategies for Managing Emotions During Difficult ConversationsВидеоApproaching Difficult Conversations ConstructivelyВидеоMaintaining Team Cohesion Post-Difficult ConversationsВидео
03Conflict Resolution and Managing Team Dynamics21 материалов

Understanding Types of Conflict and Their Impact on Team Dynamics

Module IntroductionВидеоTypes of ConflictsВидеоIdentifying Common Causes of Conflict in TeamsВидеоExploring the Effects of Conflict on Team Performance and MoraleВидеоRecognizing the Manager’s Role in Addressing and Shaping Conflict OutcomesВидеоRobbers' Cave ExperimentВидеоLesson 1 SummaryВидеоDiscussion PromptОбсуждениеQuiz - 3.1Задание

Conflict Resolution Techniques

Conflict Resolution Strategies for ManagersВидеоActionable Techniques for Resolving ConflictВидеоPreventing Conflict Through Proactive StrategiesВидеоLesson 2 SummaryВидеоQuiz - 3.2Задание

Promoting and Restoring Healthy Team Dynamics Post-Conflict

Understading Conflicts in Team Decision MakingВидеоManaging Conflicts in Hybrid and Remote TeamsВидеоManaging Role Conflicts and Ambiguity in TeamsВидеоLesson 3 SummaryВидеоRecap of Module 3ВидеоQuiz - 3.3Задание
04Sustaining High Performance and Continuous Improvement28 материалов

Systems for Continuous Improvement and Performance Tracking

Module 4 IntroductionВидеоSetting Clear Expectations and Aligning Team GoalsВидеоMaintaining Motivation and Engagement Over TimeВидеоExamples of MotivationВидеоAddressing Performance Plateaus and Driving InnovationВидеоThe Detrimental Effects of Burnout and Stress on Individuals and OrganizationsВидеоPreventing Burnout and Maintaining Well-BeingВидеоExamples of Well-Being Done RightВидеоCelebrating Small WinВидеоLesson 1 SummaryВидеоDiscussion PromptОбсуждениеQuiz -4.1Задание

Fostering a Growth Mindset and Encouraging Continuous Learning

Performance Tracking and Feedback SystemВидеоData-Driven Decision MakingВидеоThe Importance of Regular Check-ins and FeedbackВидеоPeer Reviews and Team Self-AssessmentВидеоBenchmarking and Setting StandardsВидеоImplementing Agile Performance Management Видео

Celebrating Successes, Learning from Setbacks, and Sustaining Motivation

Understanding Growth MindsetВидеоCreating a Learning OrganizationВидеоAdapting to ChangeВидеоLesson 3 SummaryВидеоRecap of Module 4ВидеоCourse SummaryВидео
Lesson 3 SummaryВидео
Recap of Module 2Видео
Quiz- 2.3Задание
Assessment - 2Задание
Assessment - 3Задание
Lesson 2 SummaryВидео
Quiz -4.2Задание
Quiz -4.3Задание
Assessment - 4Задание