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Managing Project Uncertainty · LearnSpace
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Managing Project Uncertainty

Курс от PracticalGrowth
Средний≈ 23.6 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

e.g. This is primarily aimed at first- and second-year undergraduates interested in engineering or science, along with high school students and professionals with an interest in programming.Managing projects is rarely about perfect plans—it’s about staying effective when requirements are fuzzy, dependencies shift, and surprises show up mid-delivery. Managing Project Uncertainty gives you a practical system for turning ambiguity into clear action. You’ll learn how to spot risk early, write risks in a cause → event → impact format, and score them using a simple likelihood × impact approach. From there, you’ll build a working risk register with owners, mitigations, and triggers—then run lightweight weekly risk reviews and track risk burndown so exposure decreases over time. When decisions must be made with incomplete information, you’ll use decision frames, timeboxes, and an upgraded decision log that captures assumptions and what to monitor. The course also equips you with fast root-cause tools (A3 thinking, 5 Whys, fishbone diagrams, and a lightweight FMEA) to prevent repeat failures. Finally, you’ll learn incident and post-mortem playbooks, empathy interviewing to surface hidden risks, and de-escalation scripts for difficult conversations under pressure. By the end, you’ll be able to lead calmer, clearer project execution—even when the path isn’t fully visible.

Навыки, которые вы освоите

Risk ManagementProject Risk ManagementDecision MakingRisk AnalysisIncident ResponseRisk MitigationRoot Cause AnalysisFailure AnalysisDe-escalation TechniquesConflict ManagementProject ManagementIncident ManagementStakeholder ManagementProject PlanningFailure Mode And Effects AnalysisInterviewing Skills

Программа курса

4 модулей · 51 учебных материалов

01Spot Risk Early: Identification, Scoring & Ownership15 материалов

Uncertainty vs. Risk (and What You Can Control)

Uncertainty vs. Risk (and What You Can Control)ВидеоTurning Uncertainty Into Trackable Risks (Examples)ЧтениеThe Risk You Only Noticed After It Became an IssueОбсуждениеGoing deeper into risk management

Учитесь у экспертов

Evan Kimbrell

Преподаватель курса

Managing Project Uncertainty
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Обучение на Coursera

≈ 23.6 ч

4 модулей

Язык: Английский

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Чтение

Risk Identification Techniques That Don’t Take Forever

Risk Identification Techniques That Don’t Take ForeverВидеоThe 15 min Premortem script to useЧтениеGoing deeper into risk identification techniquesЧтениеWhy Premortems Work: The Research Behind a 15-Min Risk WorkshopЧтениеAssumption Flip Worksheet: Turn Hidden Assumptions Into Trackable RisksЧтение

Risk Scoring, Owners & Actionable Mitigations

Risk Scoring, Owners & Actionable MitigationsВидеоGoing deeper into risk managementЧтениеRisk Scoring Anchors (1–5): Make Likelihood & Impact ConsistentЧтение

Module 1 Knowledge Check

Module 1 Knowledge CheckЗадание

Role play

Rapid Risk Discovery: Premortem Facilitation and Cause–Event–Impact Risk StatementsDIALOGUE

Assignment

Build a Practical Risk Register from a Real Project ScenarioЗадание
02Stay Ahead: Risk Burndown & Decision-Making Under Uncertainty12 материалов

Risk Burndown and Ongoing Risk Reviews

Risk Burndown and Ongoing Risk ReviewsВидеоEvidence That Should Make a Risk Score Go Up, Down, or Stay the SameЧтениеGoing deeper into risk reviewsЧтение

Decision-Making Under Uncertainty

Decision-Making Under UncertaintyВидеоReversible vs. Irreversible Decisions in Real Project WorkЧтениеGoing deeper into decision-making under uncertaintyЧтение

Stakeholder Mapping for Risk and Uncertainty

Stakeholder Mapping for Risk and UncertaintyВидеоExamples List: The Same Risk Update, Rewritten for Different StakeholdersЧтениеGoing deeper into stakeholder mapping for riskЧтение

Module 2 Knowledge Check

Module 2 Knowledge CheckЗадание

Role play

Sponsor Risk Alignment: Tailored Updates, Risk Appetite, and Escalation ThresholdsDIALOGUE

Assignment

Decision & Risk Communication Case: Running Risk Burndown Under UncertaintyЗадание
03Diagnose Problems Fast: A3, 5 Whys, Fishbone & Lightweight FMEA12 материалов

Root Cause Without Blame — A3 Thinking

Root Cause Without Blame — A3 ThinkingВидеоWorksheet: A3 One-Page Builder for Project ProblemsЧтениеGoing deeper into A3 thinkingЧтение

5 Whys and Fishbone for Practical Root-Cause Analysis

5 Whys and Fishbone for Practical Root-Cause AnalysisВидеоProblems Better Suited for 5 Whys vs. FishboneЧтениеGoing deeper into root cause analysisЧтение

Lightweight FMEA for Preventing Repeat Failures

Lightweight FMEA for Preventing Repeat FailuresВидеоExamples List: Failure Modes Commonly Missed in Handoffs, Launches, and MigrationsЧтениеGoing deeper into FMEAЧтение

Module 3 Knowledge Check

Module 3 Knowledge CheckЗадание

Role play

Blameless A3 Coaching: Neutral Problem Framing, Root-Cause Focus, and Testable CountermeasuresDIALOGUE

Assignment

Root-Cause & Prevention: The Billing Cutover IncidentЗадание
04Recovery and Trust: Post-Mortems, Empathy & Conflict De-escalation12 материалов

Incident and Post-Mortem Playbooks That Improve the System

Incident and Post-Mortem Playbooks That Improve the SystemВидеоWorksheet: Mini Incident Response and Post-Mortem Playbook BuilderЧтениеGoing deeper into incident response playbooksЧтение

Empathy Interviewing for Better Risk Discovery

Empathy Interviewing for Better Risk DiscoveryВидеоExamples List: Closed Questions vs. Empathy Interview QuestionsЧтениеGoing deeper into empathy interviewingЧтение

Conflict De-escalation and Difficult Conversations Under Pressure

Conflict De-escalation and Difficult Conversations Under PressureВидеоFacts vs. Stories in Tense Project ConversationsЧтениеGoing deeper into conflict de-escalationЧтение

Module 4 Knowledge Check

Module 4 Knowledge CheckЗадание

Role play

Conflict De-escalation Under Uncertainty: Naming Tension, Reframing Facts, and Repairing TrustDIALOGUE

Assignment

Incident Response, Post-Mortem Learning, and Stakeholder De-EscalationЗадание