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Manual Testing and Defect Management · LearnSpace
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courseraIT и технологии

Manual Testing and Defect Management

Курс от Microsoft
Начальный≈ 9.3 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Gain proficiency in the daily operations of a QA professional by diving deep into manual testing techniques and defect management. In this course, you will learn to conduct smoke and regression tests to verify build stability. You will develop skills in exploratory and usability testing, uncovering user friction points and verifying cross-browser compatibility and accessibility compliance. A core focus is the precise management of the defect lifecycle: documenting bugs with clear, reproducible steps; using screen captures and log analysis as evidence; and triaging issues by severity and priority. By the end of the course, you will be proficient in using industry-standard bug tracking tools to monitor resolution times and communicate effectively with development teams. Tools used include Jira Cloud (Free Tier) and Zephyr (free 30-day trial plugin within your Jira workspace). This course is designed for aspiring testers who want to learn how to actively test applications, uncover user friction points, and communicate bugs effectively to developers.

Навыки, которые вы освоите

Software TestingIssue TrackingJira (Software)Browser CompatibilityUsability TestingQuality AssuranceWeb Content Accessibility GuidelinesRegression TestingUser Acceptance Testing (UAT)Software Development Life CycleVerification And ValidationSoftware Quality AssuranceTest Execution EngineTest CaseTechnical WritingUsabilityFunctional TestingAcceptance TestingTest ToolsTest Planning

Программа курса

11 модулей · 69 учебных материалов

01Smoke Testing and Build Verification Testing6 материалов
The Origin of "Smoke Testing"ВидеоSmoke Testing vs. Deep ExecutionЧтениеGuided Setup: Prepping a Smoke PackВидеоADO Translation: Executing Tests in Azure DevOpsВидео

Учитесь у экспертов

Microsoft

Преподаватель курса

Manual Testing and Defect Management
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Обучение на Coursera

≈ 9.3 ч

11 модулей

Язык: Английский

Часть программы вашего университета
Hands-On Activity: Execute a 10-Case Smoke PackЛабораторная
Knowledge Check: Smoke SuitesЗадание
02Regression Testing and UAT8 материалов
The Fear of Breaking Old CodeDIALOGUERegression vs. User Acceptance Testing (UAT)ВидеоMaintaining a Regression ChecklistЧтениеUpdating a Regression Suite Before Code-FreezeВидеоADO Translation: Managing Suites in Azure DevOpsВидеоHands-On Activity: Curate a Minor Release ChecklistЛабораторнаяKnowledge Check: Regression and UATЗаданиеGraded Quiz: Smoke, Regression and UATЗадание
03Exploratory Testing5 материалов
The Limits of Scripted TestingВидеоCharters and HeuristicsЧтениеThinking Like an Exploratory TesterВидеоHands-On Activity: Execute an Exploratory CharterЛабораторнаяKnowledge Check: Exploratory TestingЗадание
04Usability and Accessibility Testing7 материалов
Empathy for the UserDIALOGUEThe Think-Aloud ProtocolЧтениеWCAG Basics & Web AccessibilityВидеоRunning an Accessibility Audit in MS EdgeВидеоHands-On Activity: Accessibility and Usability Summary ЛабораторнаяKnowledge Check: Usability and WCAGЗаданиеGraded Quiz: Exploratory and Usability LabsЗадание
05Cross-Browser Strategy5 материалов
The Browser Wars and FragmentationВидеоBuilding a Device/Browser MatrixЧтениеStrategizing a Cross-Browser MatrixВидеоHands-on Activity: Draft a Compatibility MatrixЗаданиеKnowledge Check: Cross-Browser StrategyЗадание
06Mobile and Emulation Execution6 материалов
The Device Procurement ProblemDIALOGUEEmulators, Simulators, and Cloud FarmsВидеоEdge Emulation and BrowserStack ExecutionВидеоHands-On Activity: Emulate and Execute on CloudЛабораторнаяKnowledge Check: Cloud Farms and EmulationЗаданиеGraded Quiz: Device and Cross-Browser TestingЗадание
07The Defect Life Cycle6 материалов
What Happens After You Find a BugВидеоThe Bug Life-cycle StatesЧтениеNavigating Bug States in JiraВидеоADO Translation: Bug States in Azure DevOpsВидеоHands-on Activity: Configure and Transition Bug StatesЧтениеKnowledge Check: Defect Life CycleЗадание
08Writing the Perfect Bug Report8 материалов
Why Developers Reject Bug ReportsDIALOGUEAnatomy of a Perfect Bug ReportЧтениеDefining Bug SeverityЧтениеCapturing EvidenceВидеоADO Translation: Logging Bugs in Azure DevOpsВидеоHands-on Activity: File a Complete Defect TicketЧтениеKnowledge Check: Bug ReportingЗаданиеGraded Quiz: Defect Life cycle and ReportingЗадание
09Defect Prioritization and Triage6 материалов
Not All Bugs Are Created EqualВидеоSeverity vs. PriorityЧтениеTriaging the Jira BacklogВидеоADO Translation (Optional): Triaging in Azure DevOpsЧтениеHands-on Activity: Triage the BacklogЧтениеKnowledge Check: Triage and PriorityЗадание
10QA Metrics and Monitoring7 материалов
How Your Bug Reports Impact the TeamDIALOGUEMTTR and Reopen Rates ExplainedВидеоGuided Setup: Tracking Your Bugs In JiraВидеоADO Translation (Optional): Dashboard Queries in Azure DevOpsЧтениеHands-on Activity: Investigate a Defect BottleneckЧтениеKnowledge Check: QA MetricsЗаданиеGraded Quiz: Triage and MetricsЗадание
11Project Module: Manual Execution and Bug Reporting5 материалов
Why This Project MattersВидеоProject Requirements: Manual Testing and Defect ReportЧтениеProject Instructions: Manual Testing and Defect ReportЧтениеManual Testing and Defect ReportЛабораторнаяHands-on Activity: Manual Testing and Defect Report SubmissionЗадание