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Market Intelligence and Audience Insights · LearnSpace
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Market Intelligence and Audience Insights

Курс от Coursera
Начальный≈ 10.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Effective product marketers rely on data-driven insights to identify opportunities, understand customers, and respond to market changes. In this course, learners will develop the research and analytical skills needed to interpret customer behavior, evaluate competitors, and support strategic product marketing decisions. Learners will conduct audience research using surveys and segmentation techniques to uncover customer insights and retention opportunities. The course also introduces competitive intelligence workflows, enabling learners to monitor competitor positioning, pricing changes, and market shifts using industry tools. In addition, learners will analyze pricing models and customer trends to understand how product positioning and pricing decisions influence market demand and business outcomes. By the end of this course, learners will be able to conduct market opportunity analyses, segment audiences using data, evaluate competitor strategies, and communicate actionable insights to internal stakeholders. Tools explored include Crayon, survey platforms such as Typeform and SurveyMonkey, Excel Pivot Tables and charts, and customer segmentation frameworks.

Навыки, которые вы освоите

Competitive AnalysisMarket IntelligenceProduct MarketingMicrosoft ExcelCompetitive IntelligenceGo To Market StrategyReport WritingCustomer RetentionCustomer InsightsDemand PlanningCustomer AnalysisMarket AnalysisTarget MarketTarget AudienceMarket OpportunitiesInternal CommunicationsStrategic MarketingPivot Tables And ChartsMarket DynamicsMarket Research

Программа курса

8 модулей · 56 учебных материалов

01Analyze and Act on Audience Insights: Survey Platform Execution6 материалов
Why Survey Platform Mastery Transforms Marketing DecisionsВидеоSurvey Platform Components and Configuration EssentialsВидеоSurvey Design Best Practices for Marketing ResearchЧтениеData Collection Monitoring and Export ProcessВидео

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Professionals from the Industry

Преподаватель курса

Market Intelligence and Audience Insights
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Обучение откроется на Coursera
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Обучение на Coursera

≈ 10.1 ч

8 модулей

Язык: Английский

Часть программы вашего университета
Survey Planning and Execution ReflectionDIALOGUE
Survey Platform Execution Knowledge Check Задание
02Analyze and Act on Audience Insights: Demographic Segmentation Analysis8 материалов
Excel Pivot Table Setup for Demographic AnalysisDIALOGUEExcel Pivot Table Fundamentals for Demographic Analysis ЧтениеData Segmentation Analysis Methods and Interpretation ВидеоProfessional Insight Presentation DevelopmentЧтениеData Segmentation Analysis Methods and Interpretation ЧтениеComplete Demographic Analysis Project ExecutionЗаданиеDemographic Analysis Methods Knowledge CheckЗаданиеComprehensive Demographic Insights Presentation Задание
03Segment and Retain Customers10 материалов
Course Introduction: The Leaky Bucket ProblemDIALOGUEThe Netflix Effect: Winning with a Foundation ModelВидеоThe Playbook for Customer Segmentation and Cohort AnalysisЧтениеDecoding Churn with Cohort AnalysisВидеоBuilding a Win-Back Workflow in HubSpotВидеоCrafting Compelling Win-Back EmailsЧтениеHands-On Learning: Building Your Customer Segmentation PlanЗаданиеThe Retention PitchDIALOGUEKnowledge Check: Retention Strategy FundamentalsЗаданиеThe Customer Retention ToolkitЗадание
04Tracking Competitor Updates for GTM Execution7 материалов
Getting Ahead of the MarketDIALOGUEDon't Get BlindsidedВидеоHow Market Intelligence Tools Track Competitor ActivityЧтениеMonitoring Competitors and Identifying GTM-Relevant SignalsВидеоHands-On Activity: Monitor and ReportЗаданиеExemplar for Hands-On Activity: Monitor and ReportЧтениеKnowledge Check: Competitor MonitoringЗадание
05Competitive Intel: Internal Briefing7 материалов
Translating Data Into StrategyDIALOGUEStructuring Competitive Update Summaries for Internal TeamsЧтениеWriting and Formatting a Competitive BriefВидеоHands-On Activity: Write a Competitive Update SummaryЗаданиеExemplar for Hands-On Activity: Write a Competitive Update SummaryЧтениеKnowledge Check: Competitive Update SummariesЗаданиеQuiz: Competitor TrackingЗадание
06Pricing: Competitive Analysis6 материалов
The Psychology of PricingВидеоCommon SaaS Pricing ModelsЧтениеBuilding a Pricing Comparison MatrixВидеоHands-on Activity: Pricing Model EvaluationЗаданиеExemplar for Hands-on Activity: Pricing Model EvaluationЧтениеKnowledge Check: Competitive PricingЗадание
07Pricing: Demand Analysis8 материалов
Price Elasticity for MarketersDIALOGUEProjecting the Impact of Price ChangesВидеоInterpreting and Communicating Pricing Scenario OutputsЧтениеRunning a Price Impact Analysis in a Spreadsheet ModelВидеоHands-On Activity: Projecting a 10% Price IncreaseЗаданиеExemplars for Hands-On Activity: Projecting a 10% Price IncreaseЧтениеKnowledge Check: Demand AnalysisЗаданиеQuiz: Pricing StrategiesЗадание
08Project Module: Conducting a Comprehensive Market Opportunity Analysis4 материалов
Why This Project MattersЧтениеProject RequirementsЧтениеHow to Approach and Build Your Market Opportunity MemoЧтениеProject: Market Opportunity MemoЗадание