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Market Research and Consumer Behavior · LearnSpace
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Market Research and Consumer Behavior

Курс от IE Business School
Начальный≈ 7.2 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Your marketing quest begins here! The first course in this specialization lays the neccessary groundwork for an overall successful marketing strategy. It is separated into two sections: Market Research and Consumer Behavior. Gain the tools and techniques to translate a decision problem into a research question in the Market Research module. Learn how to design a research plan, analyze the data gathered and accurately interpret and communicate survey reports, translating the results into practical recommendations. You will then focus in on the consumer decision-making process, highlighting the key moments from identifying a need to buying and consuming a product. Adopt a true “consumer focus” in your managerial decisions by analyzing how consumers make decisions, what happens (in their hearts and minds) at different stages of the decision making process, and the variables that influence those decisions. This course will equip you with the knowledge required to understand the state of your product before approaching the market strategy. There’s no better place to build the foundations of your marketing journey!

Навыки, которые вы освоите

Market ResearchConsumer BehaviourDecision MakingSurvey CreationResearch DesignPsychologySurveysCustomer AnalysisBusiness ResearchData CollectionResearch MethodologiesMarketingData AnalysisCustomer InsightsTarget MarketMarketing StrategiesMarketing Psychology

Программа курса

4 модулей · 38 учебных материалов

01Consumer Behavioral Fundamentals12 материалов

The Building Blocks

Course TrailerВидеоWhy is Consumer Behavior Important in the Marketing Process Framework?Видео

Attitudes and Thought Process

The Consumer Behavior ProcessВидеоThe Consumers' Attitudes PerspectiveВидео

Учитесь у экспертов

Shameek Sinha

Professor

Market Research and Consumer Behavior
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Обучение на Coursera

≈ 7.2 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Ория, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Персидский, Венгерский, Польский

Часть программы вашего университета
The Continuum of Consumers' Thought ProcessВидео
Decoding the Consumer MindDIALOGUE

Behavioral Approaches: Prospect Theory

Prospect Theory: How Your Customers' Rationality Affects Their DecisionsВидеоUnderstanding Your Customers' LimitsВидеоPractice Assignments 1ЗаданиеThe Continuum of Buying-Decision BehaviorВидеоMotivation, Cognition, Learning: Basic Factors in Consumer BehaviorЧтениеGraded QuizЗадание
02The Consumer Decision Process9 материалов

The Decision Sequence

Stages of the Consumer Decision-Making ProcessВидеоNeed Recognition and Information SearchВидеоEvaluation of Alternatives & PurchaseВидеоPost-Purchase EvaluationВидео

Constraints on Decision Process

What Constraints do Consumers Encounter?ВидеоInformation Processing and OverloadВидео

Perceptions & Attitudes

How Perceptions & Attitudes Affect Consumers' DecisionsВидеоReading: Consumer Attitudes and Perceptions on SustainabilityЧтениеGraded QuizЗадание
03Marketing Research Fundamentals9 материалов

Marketing Research & Its Role in an Organization

The Importance of Marketing Research & Its Role In Marketing ManagementВидеоThe Steps to Conducting Marketing ResearchВидео

Research Designs

Types of Market ResearchВидеоExploratory, Descriptive and Causal Research – Part IВидеоExploratory, Descriptive and Causal Research – Part IIВидео

Experimental Research Fundamentals & Effects

Types of ExperimentationВидеоValidity & ReliabilityВидео

Experiment Design

Types of Experimental DesignsВидеоGraded QuizЗадание
04Marketing Research Data Collection & Analysis8 материалов

Types of Marketing Data

Primary Data in Market ResearchВидеоSecondary Data & Scales of MeasurementВидео

Data Collection in Survey Research

How to Design a QuestionnaireВидеоHow to Measure and Scale our Consumers' AttitudesВидеоSelf-Reports: How the Questions Shape the AnswersЧтение

Sampling

Target Population and SamplingВидео

Data Analyses Fundamentals

Categorical Data, Metric Data & Hypothesis TestingВидеоGraded QuizЗадание