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Microsoft 365 Foundations: Outlook, Teams & Viva · LearnSpace
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Microsoft 365 Foundations: Outlook, Teams & Viva

Курс от Knowledge Accelerators
Начальный≈ 5.3 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Build essential Microsoft 365 collaboration skills used in today’s workplace to communicate effectively, manage information, and work seamlessly with teams. In this course, you’ll learn how to manage email and contacts in Outlook Online, collaborate in Microsoft Teams, and use Viva tools to stay connected and productive. By the end, you’ll be able to work more efficiently, stay organized, and collaborate confidently across Microsoft 365 tools. Why This Course Matters Strong collaboration and communication skills are critical in modern work environments. Microsoft 365 tools like Outlook, Teams, and Viva are widely used across industries to manage communication, coordinate work, and collaborate in real time. Learning how to use these tools effectively helps you stay organized, reduce inefficiencies, and work better with others. Career Impact Microsoft 365 collaboration skills are valuable across roles in business, administration, project coordination, customer service, operations, and more. Employers look for professionals who can manage communication, collaborate in teams, and use workplace tools effectively to improve productivity and teamwork. Course Overview This beginner‑friendly course (~6 hours) is designed for learners who want practical, real‑world results fast. You’ll gain hands-on experience using Outlook Online, Microsoft Teams, and Viva tools to manage communication, organize your work, and collaborate with others, with some features dependent on your Microsoft 365 plan. By the end, you’ll be confident using Microsoft 365 to streamline daily tasks and improve team collaboration. What You’ll Learn • Create, send, and manage emails in Outlook Online • Organize your inbox using categories, folders, and filters • Manage contacts and groups for better communication • Use Microsoft Teams chats, channels, and conversations • Share files, co-edit documents, and collaborate in real time • Customize Outlook and Teams settings for productivity • Engage with colleagues using Viva Engage • Discover and use learning resources in Viva Learning What Makes This Course Unique ✔ Hands-on use of real Microsoft 365 collaboration tools ✔ Covers communication, teamwork, and productivity in one course ✔ Beginner-friendly with immediate workplace value ✔ Focus on practical, everyday collaboration tasks Who Should Take This Course** Ideal for business professionals, students, administrators, job seekers, and anyone who wants to improve their collaboration and communication skills using Microsoft 365 tools. Enroll now to strengthen your collaboration skills, work more efficiently with your team, and get more done with Microsoft 365 every day. **This course is designed for professionals using Microsoft 365 in a workplace environment. Some features may require a business/enterprise subscription. Please note that Microsoft 365 has different versions and subscription levels, so your interface and available features may differ depending on the plan you are using.

Навыки, которые вы освоите

Microsoft OutlookMicrosoft TeamsCollaborative SoftwareFile ManagementOrganizational SkillsCommunicationOrganizational EffectivenessProductivityKnowledge TransferTeam ManagementProductivity SoftwareBusinessCommunication StrategiesInternal CommunicationsTeam CollaborationMicrosoft OfficeDocument ManagementDrive EngagementCollaborationTeam Oriented

Программа курса

9 модулей · 148 учебных материалов

01Work with the Essentials in Outlook Online14 материалов

Lesson: Outlook Essentials

Get Started with Outlook OnlineЧтениеLaunch Outlook OnlineВидеоCreate a New Message in Outlook ВидеоReply to a Message in Outlook OnlineВидео

Учитесь у экспертов

Keith Gibson

CEO

Microsoft 365 Foundations: Outlook, Teams & Viva
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Обучение на Coursera

≈ 5.3 ч

9 модулей

Язык: Английский

Часть программы вашего университета
Forward a Message in Outlook OnlineВидео
Attach a File from Your Computer to an Outlook EmailВидео
Delete a Message in Outlook Видео
Brain Boost 1Задание
Activity: Create and Send a Professional Email in OutlookЗадание

Lesson: Get Started with Signatures

Get Started with SignaturesЧтениеAdd or Modify a Mail Signature In Outlook OnlineВидеоInsert a Signature Manually in Outlook OnlineВидеоBrain Boost 2ЗаданиеActivity: Create a SignatureЗадание
02Categorize and Filter Your Outlook Online Inbox27 материалов

Lesson: Work with Categories and Organize

Work with Categories and OrganizeЧтениеOptimize Inbox Organization and Efficiency in Outlook OnlineВидеоCreate a New Category in Outlook OnlineВидеоCategorize Mail in Outlook OnlineВидеоEdit a Category Name in Outlook OnlineВидеоBrain Boost 1ЗаданиеActivity: Add a CategoryЗадание

Lesson: Work with Folders and Favorites

Work with Folders and FavoritesЧтениеAdd a Folder in Outlook OnlineВидеоRename a Folder in Outlook OnlineВидеоMove or Rename Favorite Folders in Outlook OnlineВидеоAdd Folders to Favorites in Outlook OnlineВидеоAdd a Group as a Favorite in Outlook OnlineВидео

Lesson: Work with Filters and Views

Work with Filters and ViewsЧтениеCreate a Mail Rule in Outlook OnlineВидеоTurn the Focused Inbox On or Off ВидеоBrain Boost 3ЗаданиеActivity: Filter and Organize Your InboxЗадание

Lesson: Search the Inbox

Lesson: Search the InboxЧтениеUse Search Built-In FiltersВидеоSearch the Mail View ВидеоSearch for a Deleted Item ВидеоFilter Search Results in Outlook OnlineВидеоBrain Boost 4ЗаданиеActivity: Search for Important Messages in Outlook
03Manage Groups and Contacts in Outlook Online24 материалов

Lesson: Work with Contacts

Manage ContactsЧтениеCreate a New Outlook Online ContactВидеоEdit a Contact ВидеоDelete a Contact in Outlook OnlineВидеоFilter Contacts ВидеоChange the Display Settings for ContactsВидеоCreate a Contact from an Outlook Online MessageВидеоBrain Boost 1ЗаданиеActivity: Create ContactsЗадание

Lesson: Chat or Message a Contact

Chat with ContactsЧтениеStart a Chat with a ContactВидеоSend a Message to a Contact in Outlook OnlineВидеоBrain Boost 2ЗаданиеActivity: Chat with a ContactЗадание

Lesson: Manage Contact Groups

Work with GroupsЧтениеCreate a Group in Outlook OnlineВидеоEdit a Group in Outlook OnlineВидеоCreate a Group Conversation in Outlook OnlineВидеоAdd Members to a Group in Outlook OnlineВидеоRemove Someone from an Outlook Online GroupВидео
04Introduction to Microsoft Teams16 материалов

Lesson: Overview of Teams

Navigate TeamsЧтениеLaunch Microsoft Teams OnlineВидеоExplore Microsoft TeamsВидеоUnderstand Chats and TeamsВидеоExplore Channels in Microsoft TeamsВидеоDifferentiate Between OneDrive, SharePoint, and Microsoft TeamsВидеоBrain Boost 1ЗаданиеActivity: Navigate TeamsЗадание

Lesson: Work in Teams

Work in TeamsЧтениеCreate a Team From ScratchВидеоStart a Chat in Microsoft TeamsВидеоCreate a ChannelВидеоStart a Team PostВидеоManage Notifications for a Team's Channel and MentionsВидеоBrain Boost 2
05Work with the Updated Chats and Channels Experience15 материалов

Lesson: Get Started with Chats and Channels

Get Started with Chats and ChannelsЧтениеUnderstand the Chats and Channels ExperienceВидеоCustomize the Chat ViewВидеоManage the Chat Pane ViewВидеоOpen a File in a Team ChannelВидеоBrain Boost 1ЗаданиеActivity: Explore the Chat PaneЗадание

Lesson: Navigate and Communicate Using the Chat Pane

Navigate and Communicate Using the Chat PaneЧтениеUse Custom Sections to Organize ConversationsВидеоRespond to a New Chat in Microsoft TeamsВидеоStart a New Post in a ChannelВидеоReact with an EmojiВидео@Mention a Team Member in a PostВидео
06Drive Collaboration in Teams15 материалов

Lesson: Use Apps and Integration

Use Apps and IntegrationЧтениеWork Seamlessly with Microsoft 365 in TeamsВидеоAccess and Browse the Teams StoreВидеоUse the Polls AppВидеоAccess the Updates AppВидеоBrain Boost 1ЗаданиеActivity: Work With AppsЗадание

Lesson: Boost Collaboration

Drive CollaborationЧтениеShare and Collaborate on Files in TeamsВидеоCo-edit a Document in TeamsВидеоAdd a Whiteboard to a MeetingВидеоSend a Loop Component in Teams ChatВидеоSearch Messages, People, or FilesВидео
07Personalize Outlook and Teams and Change Desired Settings16 материалов

Lesson: Edit Outlook Online Settings

Edit Outlook Online SettingsЧтениеSet Out of Office Replies ВидеоActivate or Deactivate Dark Mode ВидеоCustomize the Mail Notification SettingsВидеоChange the Mail Layout SettingsВидеоManage Spell Check Settings While Replying to an Email MessageВидеоBrain Boost 1ЗаданиеActivity: Customize Outlook OnlineЗадание

Lesson: Manage Settings for Microsoft Teams

Manage Settings for Microsoft TeamsЧтениеChange NotificationsВидеоManage Notifications for a Team's Channel and MentionsВидеоChange the LanguageВидеоChange the ThemeВидеоChange Your Availability StatusВидео
08Get Started with Viva Engage14 материалов

Lesson: Explore Viva Engage

Explore Viva EngageЧтениеViva Engage OverviewВидеоChange the Profile PictureВидеоChange the Display LanguageВидеоBrain Boost 1ЗаданиеActivity: Access and Explore Viva EngageЗадание

Lesson: Use the Home Feed

Use the Home FeedЧтениеUse the Home FeedВидеоPost a ConversationВидеоLike a ConversationВидеоAdd a GIF to a ConversationВидеоAttach a File to a Conversation in a CommunityВидеоBrain Boost 3ЗаданиеActivity: Practice with Conversations Задание
09Discover a New Way to Learn with Microsoft Viva Learning7 материалов

Lesson: Navigate and Browse Courses

Learning with VivaЧтениеUnderstand Viva Learning ВидеоBrowse Courses by Type ВидеоBookmark a CourseВидеоShare a CourseВидеоBrain BoostЗаданиеActivity: Start Browsing Courses in Viva LearningЗадание
Brain Boost 2Задание
Activity: Manage Folders and FavoritesЗадание
Задание
Search and Join a Group in Outlook OnlineВидео
Leave or Unfollow a Group in Outlook OnlineВидео
Brain Boost 3Задание
Activity: Create and Edit a Contact GroupЗадание
Задание
Activity: Start a New Teams ChatЗадание
Brain Boost 2Задание
Activity: Organize and Engage in Microsoft Teams ChatsЗадание
Brain Boost 2Задание
Activity: Collaborate in Teams Задание
Brain Boost 2Задание
Activity: Customize Microsoft TeamsЗадание