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Models & Frameworks to Support Sales Planning · LearnSpace
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Models & Frameworks to Support Sales Planning

Курс от Fundação Instituto de Administração
Средний≈ 21.7 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Welcome to Course 3 - Models & Frameworks to Support Sales Planning – In this course, you’ll go through a conceptual approach to selling models and frameworks. As a primary learning outcome of this course, we emphasize the improvement in the analytical competencies and skills to develop sales planning and management. And the learning process goes through the application of the models and frameworks that contribute to supporting these processes. This course is aimed at professionals who seek improvement in conceptual support to the sales planning process, especially with an emphasis on applying selling models and frameworks methodology. At this point of the Strategic Sales Management specialization, you have an excellent understanding of the integration of sales planning to the strategy of the company. You also have a vision of major prescriptions and recommendations to support this integration, and proceed to strategic sales planning by applying intelligence analysis. Now, in this course, selling models and frameworks will be discussed, from a conceptual standpoint to add methodological structure into the sales planning process. Therefore, throughout the modules of this course, the subjects discussed will include topics of sales management (module 1), the selling models and frameworks (module 2) that support sales planning, which relates to the hard skills that may be applied. In the third module of this course, soft skills are brought to the discussion, since they comprise an essential component because sales functions include many aspects of the human interactions. Please follow the steps of the course, and for academic objectives, we would recommend you to do it in the sequence of modules proposed, though you may take them in a different order. We look forward to having you during the course modules and lessons.

Навыки, которые вы освоите

Sales ManagementAccount ManagementCommunicationSelling TechniquesNegotiationSales TrainingSales ProcessGeneral Sales PracticesCustomer EngagementSales StrategySalesSales Support

Программа курса

4 модулей · 88 учебных материалов

01Module 1 - Sales Management31 материалов

Lesson 1 - Sales Operational Variables: Sales Force, Territories, Customers, Accounts

Video 0 - Introduction to Course 3ВидеоVideo 1 - Planning your sales: Operational variablesВидеоPlanning your sales: Operational variablesЧтениеPractice quiz: Sales Operational Variables: Sales Force, Territories, Customers, Accounts

Учитесь у экспертов

Edson Ito

Professor

Cesar Rodrigues

Specialist Professor

Samantha Mazzero

PhD, MSc, MBA, BS Math

Models & Frameworks to Support Sales Planning
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≈ 21.7 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Русский, Тайский, Индонезийский, Шведский, Турецкий, Испанский, Хинди, Японский, Казахский, Польский

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Задание

Lesson 2 - Key Account Management: Structuring Sales to Manage Special Customers

Video 1 - Key Account Management: Structuring Sales to Manage Special Customers - Part 1ВидеоHow to Succeed at Key Account ManagementЧтениеAccount Management - Art or Science? - Jonathan Byrnes. Harvard Business SchoolЧтениеThe Flaw in Customer Lifetime ValueЧтениеVideo 2 - Key Account Management: Structuring Sales to Manage Special Customers - Part 2ВидеоKey Account ManagementЧтениеPractice quiz: Key Account ManagementЗадание

Lesson 3 - The Leadership Role in Sales

Video 1 - The Leadership Role in SalesВидеоThe 7 Attributes of the Most Effective Sales LeadersЧтениеLooking beyond technology to drive sales operationsЧтениеPractice quiz: Leadership in salesЗадание

Lesson 4 - Sales Training (Interview)

Video 1 - The Strategizer: Episode 10ВидеоGetting more from your training programsЧтениеPractice quiz: Sales trainingЗадание

Lesson 5 - Resource Allocation in Sales

Video 1 - Resource AllocationВидеоBCG Classics Revisited: The Growth Share MatrixЧтениеSelling Power Magazine - 500 Largest Sales Forces in 2016.ЧтениеPractice quiz: Resource allocation in salesЗадание

Lesson 6 - Performance Management

Video 1 - Performance ManagementВидеоThe Ultimate Guide to Sales Metrics: What to Track, How to Track It & WhyЧтениеPractice quiz: Performance managementЗадание

Lesson 7 - Post-sales Framework

Video 1 - Post-sales FrameworkВидеоInfographic: Customer acquisition vs. retention costsЧтениеRelationship Selling May Feel Good But It Doesn’t Really WorkЧтениеSelling is not about relationshipsЧтениеGraded quiz: Sales ManagementЗаданиеVideo 2 - Closing Module 1: Sales ManagementВидео
02Module 2 - Selling Models and Frameworks29 материалов

Lesson 1 - Consultative Selling Model

Video 1 - Consultative Selling ModelВидеоDeveloping Loyal Customers With a Value-Adding Sales Force: Examining Customer Satisfaction and the Perceived Credibility of Consultative SalespeopleЧтениеPractice quiz: Consultative Selling ModelЗадание

Lesson 2 - Customer Centric Model

Video 1 - Customer Centric ModelВидеоCustomer-Centric ModelЧтение

Lesson 3 - PSS Model (Professional Selling Skills)

Video 1 - PSS Model (Professional Selling Skills)ВидеоProfessional Selling Skills | PSS - Xerox Proprietary Selling Model: Brief Notes and Examples on Key PSS ConceptsЧтениеVideo 2: PSS – Presentation & Objections handlingВидеоWho Duplicates Success Better Than Xerox?ЧтениеVideo 3 - PSS - ClosingВидеоPractice quiz: Professional Selling Model - PSSЗадание

Lesson 4 - Relationship Selling Model

Video 1 - Relationship Selling ModelВидео5 Amazing Ways to Build Rapport During B2B Sales CallsЧтениеThree Basic Ways to Build Rapport with Customers - Selling Power Magazine EditorsЧтениеPractice quiz: Relationship Selling ModelЗадание

Lesson 5 - SPIN Selling

Video 1 - SPIN Selling P1ВидеоSpin Selling - A Summary. Selling & Persuasion Techniques.ЧтениеVideo 2 - SPIN Selling P2ВидеоIf you are not SPIN selling is time to start.ЧтениеPractice quiz: SPIN SellingЗадание

Lesson 6 - The 3 Stages of a Sales Call (Interview)

Video 1 -The three stages of a Sales callВидеоHelp for your pre-call prep - Heather Baldwin. Selling Power Magazine.ЧтениеAnalysis leads to action - Malcom Fleschner. Selling Power Magazine.ЧтениеPractice quiz: The 3 Stages of a Sales CallЗадание

Lesson 7 - The Miller-Heiman model

Video 1 - Conceptual Selling - Miller-Heiman ModelВидео7 Popular Sales Methodologies SummarizedЧтениеReviewing Basics of Conceptual SellingЧтениеAssignment quiz: Selling Models and FrameworksЗаданиеVideo 2 - Closing Module 2: Selling Models and FrameworksВидео
03module 3 - Soft Skills25 материалов

Lesson 1 - Communication – Listening Skills, Presentation Skills, Cognitive Bias, Body Language, NLP Topics

Video 1 - Cognitive Bias and communicationsВидеоCognitive Bias and communicationЧтениеVideo 2 - Influence and SalesВидеоInfluence and SalesЧтениеVideo 3 - Body LanguageВидеоBody LanguageЧтениеVideo 4 - NLP TopicsВидеоNLP TopicsЧтениеPractice quiz: CommunicationsЗадание

Lesson 2 - Physiological & Psychological Aspects

Video 1 - Physiological variables and how thay affect SalesВидеоPhysiological variables and how they affect SalesЧтениеVideo 2 - Psychological variables and how they affect SalesВидеоPsychological variables and how they affect SalesЧтениеPractice quiz: Physiological & Psychological AspectsЗадание

Lesson 3 - Customer Engagement

Video 1 - Customer EngagementВидеоB2Bs' Customer Base at RiskЧтениеPractice quiz: Customer EngagementЗадание

Lesson 4 - Negotiation (Interview)

Video 1 - The Strategizer: Episode 11 - Interview with Flávia MuraroВидеоTop five sales negotiations mistakesЧтениеPractice quiz: NegotitationЗадание

Lesson 5 - Sales Closing

Video 1 - Sales ClosingВидеоClose the Sale: TechniquesЧтениеWhy sales reps talk too muchЧтениеGraded quiz: Soft SkillsЗаданиеVideo 2 - Closing Module 3: Soft SkillsВидео
04Module 4 - Strategic Sales Management In Action – the journey goes on3 материалов

Lesson 1 - Communication – Listening Skills, Presentation Skills, Cognitive Bias, Body Language, NLP Topics

Video 1 - Course 3: Assignment developing processВидеоVideo 2 - Course 3: Assignment developing processВидеоLeadership Challenge: Logan’s team developing planningВзаимная проверка