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Multi-Agent Systems Design: AI Customer Support with n8n · LearnSpace
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Multi-Agent Systems Design: AI Customer Support with n8n

Курс от LearnKartS
Начальный≈ 5.7 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

The challenge for most enterprises is not awareness of AI. It is the gap between knowing what AI can do and having teams who can build and deploy it. This course closes that gap by allowing you to design and deploy a 4-agent AI customer support pipeline using n8n, MCP, and RAG. Here is what you will mainly build: Multi-Agent Pipeline Design: Configure a system where a Classifier Agent triages queries, a Reply Builder generates responses, & a Human-in-the-Loop layer gives your team control over every interaction. RAG-Powered Knowledge Base: Connect a Supabase knowledge base via. MCP so, each of the AI response is grounded in actual support content. AI Classification & Automated Replies: Build a GPT-4o-mini-powered classifier that typically reads emails, scores confidence, and routes tickets with a Telegram approval step for flagged cases. Testing and Production Deployment: Validate the pipeline with real data and deploy to a live environment so the system runs without manual intervention. Designed for enterprise teams and professionals ready to move from AI strategy to AI execution. 160+ LearnKartS courses have put 200,000+ learners ahead of the curve. Build your first production AI system today.

Навыки, которые вы освоите

Model Context ProtocolAI WorkflowsAI IntegrationsAgentic WorkflowsArtificial IntelligenceEmail AutomationTool CallingAutomationSoftware TestingModel DeploymentOpenAI APICustomer SupportLarge Language ModelingAI OrchestrationPrompt EngineeringRetrieval-Augmented GenerationAgentic systemsVector DatabasesGenerative AI Agents

Программа курса

3 модулей · 45 учебных материалов

01Production AI Agents & Multi-Agent Systems Engineering19 материалов

Production AI Agents: Context, Testing, and Reliability Engineering

Course IntroductionВидеоAgent Architectures: How to Design Multi-Agent SystemsВидеоContext Passing Between AgentsВидеоHuman-in-the-Loop: Building the Safety LayerВидео

Учитесь у экспертов

Nikhil Agarwal

Преподаватель курса

LearnKartS

Преподаватель курса

Multi-Agent Systems Design: AI Customer Support with n8n
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 5.7 ч

3 модулей

Язык: Английский

Часть программы вашего университета
Production Reliability Engineering for AI WorkflowsВидео
Multi-Environment Workflow ManagementВидео
Why AI Agent Testing is Difficult + Mocking StrategiesВидео
Production Testing Framework: Layers, Probabilistic Testing & Best PracticesВидео
Checkpoint QuizЗадание
Designing Reliable Multi-Agent SystemsDIALOGUE

Building a Multi-Agent AI Customer Support System with MCP and RAG

Introduction to Multi-Agent AI Customer Support System ВидеоSystem Architecture Overview & MCP Setup PlanningВидеоDEMO : Supabase MCP Integration & Knowledge Base (RAG) Setup ВидеоDEMO : Airtable Setup & MCP Configuration for Logging SystemВидеоDEMO : Final Workflow Execution, Testing & Dummy Data InsertionВидеоDEMO : Building the Customer Support RAG Knowledge BaseВидеоProficiency QuizЗаданиеResources: Multi-AgentЧтениеDesigning a Multi-Agent Support SystemDIALOGUE
02MCP Multi-Agent Architecture & AI Reply Systems with RAG14 материалов

MCP Multi-Agent Workflow Architecture and Optimization in n8n

Designing MCP-Powered n8n Multi-Agent Workflow ArchitectureВидеоBuilding AI Agents: Classifier, Reply Builder & Human-in-the-Loop SystemВидеоWorkflow Generation Issues, AI Model Comparison & Final Optimization AttemptsВидеоDEMO : Gmail-Based Email Fetching & Context Initialization WorkflowВидеоDEMO : AI Agent Routing, Confidence Logic & Telegram + Airtable IntegrationВидеоCheckpoint QuizЗадание

Building an AI Reply Agent with RAG Context (GPT-4o-mini + Supabase)

DEMO : Setting Up the Reply Builder Workflow (Architecture Change)ВидеоDEMO : Webhook Input Handling + Customer Data FetchingВидеоBuilding Context + RAG Preparation (Supabase Integration)ВидеоDEMO: AI Agent Setup + Draft Reply GenerationВидеоRAG Fixes, Debugging, and Final Workflow CompletionВидеоProficiency QuizЗадание
03AI Classification, HITL Systems & Workflow Control12 материалов

Developing the AI Classification Agent (Structured Output Parser)

Understanding the Classifier Agent & Workflow IssuesВидеоDEMO: Designing the AI Classification Agent (Core Logic)ВидеоDEMO: Execution, Debugging & Final Classification OutputВидеоCheckpoint QuizЗаданиеBuilding an AI Classification AgentDIALOGUE

Implementing Human-in-the-Loop (HITL) Approval System via Telegram

DEMO: HITL Approval Setup & Telegram WorkflowВидеоDEMO: Approval/Reject Actions & Airtable LogicВидеоDEMO: Webhook Configuration & Agent SetupВидеоDEMO: Telegram Response Handling & Flow TestingВидеоDEMO: Final HITL Validation & Workflow Wrap-UpВидеоProficiency QuizЗаданиеSummaryВидео
Building an AI Reply AgentDIALOGUE
Resources: Testing-AI-Agents-A-Practical-GuideЧтение