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Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator · LearnSpace
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Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

Курс от Yale University
Уровень не указан≈ 26.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course will help you be a better negotiator. Unlike many negotiation courses, we develop a framework for analyzing and shaping negotiations. This framework will allow you to make principled arguments that persuade others. It will allow you to see beneath the surface of apparent conflicts to uncover the underlying interests. You will leave the course better able to predict, interpret, and shape the behavior of those you face in competitive situations. In this course, you will have several opportunities to negotiate with other students using case studies based on common situations in business and in life. You can get feedback on your performance and compare what you did to how others approached the same scenario. The cases also provide a setting to discuss a wide-ranging set of topics including preparing for a negotiation, making ultimatums, avoiding regret, expanding the pie, and dealing with someone who has a very different perspective on the world. Advanced topics include negotiating when you have no power, negotiating over email, and the role of gender differences in negotiation. To close out the course, we will hear insights from three negotiation experts: Linda Babcock, Herb Cohen, and John McCall MacBain. Enjoy.

Навыки, которые вы освоите

NegotiationStrategic Decision-MakingGame TheoryDecision MakingInfluencingConflict ManagementRelationship BuildingCommunication StrategiesCase StudiesPersuasive CommunicationCollaboration

Программа курса

9 модулей · 198 учебных материалов

01Introduction / What is the Pie?22 материалов

Welcome

Introduction to the CourseВидеоPhishing WarningЧтениеCourse OutlineЧтениеRequirements and GradingЧтение

Учитесь у экспертов

Barry Nalebuff

Milton Steinbach Professor

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator
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Обучение на Coursera

≈ 26.1 ч

9 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
FAQЧтение
Recommended BooksЧтение
Pre-Course SurveyЧтение

A Framework for Negotiation

What is the Pie?ВидеоTakeawayЧтениеAirline Cost SharingВидеоBaltimoreЗаданиеLimo RideВидеоThe Principle of the Divided Cloth (a historical context for how to divide the pie)ВидеоSea CorpВидеоLooking AheadЧтение

The Merger Case

Planet–Gazette CaseЧтениеPlanet–Gazette Results and AnalysisВидеоAdding a Second BuyerЗадание

Putting it Together

Things Go Better with CokeВидеоRio Tinto–BHPВидеоThoughts at the end of Week 1ЧтениеQ&A with Barry Nalebuff and Daylian CainВидео
02Negotiation Caselets15 материалов

Reservation Values / BATNA

BATNAВидеоStart by AskingВидеоZOPAЧтениеFinding Your Walkaway: Applying BATNA and ZOPADIALOGUENever Say NoВидеоMore Examples of Never Say NoЧтение

The Ultimatum Game

The Ultimatum GameВнешний инструментBack and Forth BargainingЧтение

The Shapley Value

Caution: Math AheadЧтениеOptional: The Shapley Value (solving the runway problem)ВидеоDetourЗаданиеNucleolus (advanced and very much optional)Чтение

Mastery Quiz for Module 1 – 2

Preview of Mastery QuizЧтениеMastery Quiz 1 – 2ЗаданиеCongratsЧтение
03Zincit Case28 материалов

Case Study

Stop! In the Name of LearningВидеоNew Zinc-It CaseЧтениеNegotiate the Zinc-It Case -- 5 optionsDIALOGUENegotiate the Zinc-it Case -- FreeformDIALOGUEReport Your ResultsВнешний инструментZincit CodeЗадание

The Numbers

Unpacking ZincitЧтениеZincit NumbersВидеоPareto OptimalityВидеоUsing Fairness to Choose Among Existing OptionsВидеоI Need to Make CopiesВидео

Zincit Debrief

About the VideosВидеоBeating by $1 / Failed UltimatumВидеоGoing Around in CirclesВидеоAlternating RemovalsВидеоWhat Have You Given Me?ВидеоUltimatumВидеоDon't Fight Fire with Fire

What to Do

Creating New OptionsВидеоBeets versus BroccoliВидео50/50 Then More PieВидеоA Really Big PieВидеоPost-Settlements / A Deal Better than C?ВидеоSlow Down and Understand the LogicВидеоNeed to Make Both Happier

Mastery Quiz for Module 3

Zincit FAQЧтениеPreview of Mastery QuizЧтениеMastery Quiz 3Задание
04Outpsider Case43 материалов

Case Study

How to Prepare: The Dog BiteВидеоStep Zero: What Is Important to You?ВидеоOutpsider Case: Instructions and Common InformationЧтениеOutpsider Case: Next StepsЧтениеOutpsider AIDIALOGUEOutpsider Case: Confidential Information for Cade and Helen (Sellers)ЧтениеReport your resultsВнешний инструментOutpsider CodeЗаданиеOutpsider NegotiationЗадание

The Numbers

Cade's BATNAВидео

Openings

Just Say No (Simpsons)ВидеоAnchoringВидеоGood Cop, Bad CopВидеоGreat Place to StartВидеоCommentaryЧтениеToiletВидеоToo LowВидео

What Not To Do

Out of Your TreeВидеоLosing ControlВидеоLoad of BSВидеоLying EyesВидеоLying Eyes: CommentaryЧтениеDon't LieВидеоHerb Cohen on the Pay StubВидео

Dealing with Jerks

Put out the FireВидеоSuitsВидео

Testing Yourself

The Boat Trip CaseВидеоWhat Goes Wrong?ВидеоMistakes Were MadeВидеоWhat Are Your Plans?ВидеоWhite Lies?Видео

What To Do

Ads at CostВидеоExpanding the Pie as a First ResortВидеоDiscover What They WantВидеоContingent DealВидео

Mastery Quiz for Module 4

Outpsider FAQЧтениеPreview of Mastery QuizЧтениеMastery Quiz 4Задание
05Advanced Topics25 материалов

Negotiating When You Have No Power

The Card GameВидеоSweet NothingsВидеоPlanet-Gazette-Sun: Adding a Second Buyer IIЗадание

Negotiating Over Email

Photo Op CaseВнешний инструментPhoto Op ResultsВидеоSome Tools to EmployЧтениеPhoto Op DebriefВидеоCamoflaugeЧтениеHerb Cohen on BachrachВидеоHerb Cohen on Hiding MistakesВидео

Game Theory and the SAT

Game Theory and the SATВидео

Winning versus Succeeding

What Does Winning Mean? A Classroom ExperimentВидео

Rubinstein Bargaining

PrologueЧтениеRubinstein BargainingВидеоMore Advanced Rubinstein Bargaining (Optional)Чтение

Tools For Breaking Deadlocks

Settlement EscrowsВидеоVirtual StrikeВидеоTexas Shoot-OutВидеоCase Study: Gringotts v. AgrabahЗаданиеGringotts v. Agrabah: Mediation or ArbitrationВидео

Two Tales

Getting Informed — A Rug StoryВидеоTaxi RideВидео

Mastery Quiz for Module 5

FAQЧтениеPreview of Mastery QuizЧтениеMastery Quiz 5Задание
06Linda Babcock: Ask for It22 материалов

The Cost of Not Asking

The Value of NegotiatingВидеоMen Negotiate MoreВидеоListen to NoiseВидеоWhen Women NegotiateВидеоHow Women Can Become Better NegotiatorsВидеоChange Your ThinkingВидеоNegotiation GymВидеоThe Cost of Not Asking slidesЧтение

How to Ask

Step Zero: What is Important to You?ВидеоSoft in Style, Hard in SubstanceВидеоActivating a Joint Problem Solving FrameВидеоJustifying Your ValueВидеоDealing with a NoВидеоLyingВидеоThanks

Bonus: Teaching Kids to Negotiate

Introduction (Ayana Ledford)ВидеоWin-Win PatchВидеоExplain Your NoВидеоHelping Kids Negotiate with AdultsВидеоJoint Problem SolvingВидеоNot Just Win-WinВидеоAdvice for Teens: Negotiating Jobs and Dating
07Herb Cohen: You Can Negotiate Anything21 материалов

What Can You Negotiate?

Everything is Negotiable (almost)ВидеоCare, Really Care, but not THAT MuchВидеоIt's a GameВидеоPowerВидеоTimeВидеоInformationВидеоDeadlinesВидеоNegotiating StyleВидеоSmartest Guy in the Room?Видео

Advanced Topics

Negotiating OnlineВидеоNegotiating a SalaryВидеоBuying a HouseВидеоFirst Offer / Last OfferВидеоEmbarrassmentВидеоResponding to LiarsВидеоLowballВидео

Two Stories with Morals

MoppoВидеоTwo WatchesВидео

Herb Cohen Take 2 (One of Herb's Lessons from Module 4)

The NibbleВидео
08John McCall MacBain: The Consummate Dealmaker8 материалов

Six lessons

ListeningВидеоTaking Items Off the TableВидеоHave the Champagne ReadyВидеоNegotiating in Good FaithВидеоPut Your Foot DownВидеоSpeedВидеоThanksВидеоPost-Course SurveyЧтение
09Acknowledgments and Further Readings14 материалов

Survey

Checklist of Key Negotiation PrinciplesЧтениеExit SurveyЧтение

Acknowledgments

Actor CreditsЧтениеThank YousЧтениеShare Your StoryЧтение

Further Readings and Zoom webinars

Further ReadingsЧтениеZoom webinar on April 11, 2020 ВидеоSlides from webinar on April 11, 2020ЧтениеZoom webinar on Job Negotiation on April 20, 2020Видео

New Material -- Not yet integrated into course

The Ground RulesВидеоMaker OatsВидеоAsk with a Reason, Part IВидеоAsk with a Reason, Part IIВидеоAn Unfair SplitВидео
Видео
Видео
Where Do I Sign?Видео
We Will Crush YouВидео
Giving an InchВидео
Herb Cohen on The NibbleВидео
Awkward SilenceВидео
Видео
Видео
Aim HighВидео
What Really MattersВидео