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Negotiation Fundamentals

Курс от ESSEC Business School
Начальный≈ 8.7 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, or public organizations. In an interactive manner, this course will help you, among other topics: get prepared for any negotiation; avoid traps; know how to prompt value-creating partnerships; structure an effective negotiation sequence; bargain in an efficient and respectful manner; overcome deadlocks; and much more! Indeed, negotiation is not simply about deciding who gets what now – it is first and foremost about creating productive, fair, and therefore long-term partnerships. This course guides you through innovative and proven approaches – “win-win…but not at any price”. Together with its specialization, this course will lead you towards high impact and sustainable negotiations at all levels, whether finding solutions to people management issues, sealing a deal on a sales package, or entering into high-level strategic or political negotiations involving multi-party stakeholders.

Навыки, которые вы освоите

NegotiationAnalysisRapport BuildingCommunicationValue PropositionsPrice NegotiationOvercoming ObjectionsActive ListeningDiscussion FacilitationVerbal Communication SkillsRelationship BuildingStakeholder ManagementOral ExpressionRelationship ManagementInterpersonal CommunicationsDiplomacyConflict ManagementCommunication StrategiesStrategic Partnership

Программа курса

5 модулей · 34 учебных материалов

01Negotiation strategy8 материалов

Introduction

Why enrol in this MOOC on Negotiation ?Видео

Negotiation's dimensions and strategic dilemmas

Three dimensions of any negotiationВидеоThree strategic tensionsВидеоIdentify the 3 tensions in real-life negotiationsОбсуждение

Communication in Negotiation

Учитесь у экспертов

Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels

Negotiation  Fundamentals
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Обучение на Coursera

≈ 8.7 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
Communication and Active ListeningВидео
Communication and Active SpeakingВидео

Wrong assumption about Negotiation

Beware of instinctive pitfallsВидео

Final Quiz "Negotiation strategy"

Practice Quiz "Negotiation strategy"Задание
02Negotiation preparation8 материалов

Overview of how to prepare before a negotiation

Preparation before ActionВидео

People dimension

People dimension : 3 elements to be preparedВидео

Problem dimension

Problem dimension : MotivationВидеоProblem dimension : Solution at the table and justificationВидеоProblem dimension : Solution away from the tableВидео

Process dimension

Process dimension : 3 elements to be preparedВидео

Final Quizzes "Negotiation preparation"

Practice Quiz finalЗаданиеGraded Quiz finalЗадание
03Value creation & Value claiming8 материалов

Good deal vs. failure

What makes a good deal ?ВидеоWhy negotiation fail ?Видео

The mandate

Negotiation on behalf of others : respecting your mandateВидео

The value

Creating valueВидео

Bargaining tactics

The usual bargaining tactics (Part 1)ВидеоThe usual bargaining tactics (Part 2)Видео

Final Quizzes " Value creation & Value claiming"

Practice Quiz finalЗаданиеGraded Quiz - FinalЗадание
04Peer assessment : Negotiation Preparation & Value Creation: Lesson Choices2 материалов

Negotiation Preparation & Value Creation - Case n°1

Fabiessi and Cam's Design - Confidential Instruction for Camille DROUELВзаимная проверка

Negotiation Preparation & Value Creation - Case n°2

Fabiessi and Cam's Design - Confidential Instruction for Fabiessi's Human Ressources DirectorВзаимная проверка
05Negotiation process 8 материалов

The 10-point sequence

How to build the right negotiation sequence ?Видео

First Things First

Doing first things first for effective negotiation - Part 1ВидеоDoing first things first for effective negotiation - Part 2ВидеоDoing first things first for effective negotiation - Part 3ВидеоDoing first things first for effective negotiation - Part 4Видео

Power balance

Reaching the end : And how about the power balance ?Видео

Final Quiz "Negotiation process"

Practice Quiz - FinalЗадание

MOOC Final Quiz

Graded Quiz - MOOC finalЗадание