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Negotiation That Works: Strategies for Influence & Agreement · LearnSpace
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Negotiation That Works: Strategies for Influence & Agreement

Курс от Minnesota State University, Mankato
Начальный≈ 6.4 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

By the end of this course, you will be able to: prepare strategically for negotiations, communicate with influence, recognize and use power dynamics, and apply collaborative techniques to reach durable agreements in real-world situations. This course equips you with practical tools to negotiate confidently and ethically across professional and personal contexts. You’ll learn how to clarify goals, limits, and alternatives, uncover underlying interests, and understand how assumptions, emotions, and perceptions shape outcomes. You’ll also distinguish between different negotiation approaches and know when to apply each effectively. You’ll develop high-impact questioning and listening skills, read verbal and nonverbal signals, and identify sources of leverage. Emotional awareness will help you build trust, manage tension, and strengthen your influence in any negotiation. Through realistic scenarios, you’ll practice collaborative problem-solving, navigate conflict and resistance, and adapt your approach to complex, high-stakes situations. What makes this course unique is its focus on both strategy and human dynamics—combining clear frameworks with immediately usable skills—so you don’t just negotiate more often, you negotiate better.

Навыки, которые вы освоите

NegotiationEmotional IntelligenceNon-Verbal CommunicationCommunicationCollaborationConflict ManagementDecision MakingEmpathy & Emotional IntelligencePersuasive CommunicationRelationship BuildingCross-Functional CollaborationInfluencingCommunication StrategiesProblem SolvingVerbal Communication SkillsRelationship ManagementLeadershipInterpersonal CommunicationsAdaptabilityStrategic Thinking

Программа курса

3 модулей · 27 учебных материалов

01Foundations of Effective Negotiation10 материалов

Understanding the Negotiation Landscape

Welcome & IntroductionВидеоWhat Counts as a NegotiationВидеоDividing vs. Creating ValueВидеоUngraded Knowledge CheckЗадание

Psychology and Preparation

Учитесь у экспертов

Amy Linde, MBA

Professional Training Consultant

Negotiation That Works: Strategies for Influence & Agreement
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Обучение на Coursera

≈ 6.4 ч

3 модулей

Язык: Английский

Часть программы вашего университета
Requests, Reasons, and What’s Really Driving PeopleВидео
Preparing with Goals, Options, and Walk-Away PointsВидео
Understanding Needs in Negotiation (TED Talk)PLUGIN
Key Negotiation Concepts and DistinctionsЧтение
Identifying Negotiation MomentsЗадание
Graded Quiz Задание
02Communication, Power, and Influence8 материалов

Communication That Drives Outcomes

Asking Better Questions and Listening for What MattersВидеоWhat People Say vs. What They SignalВидеоKey communication behaviors that support productive negotiationЧтениеUngraded Knowledge CheckЗадание

Power, Trust, and Emotional Awareness

Where Power Comes From in NegotiationВидеоTrust, Emotion, and InfluenceВидеоReframing Communication Under PressureЗаданиеGraded Quiz Задание
03Applying Negotiation in Real-World Scenarios9 материалов

Collaborative Problem Solving

From Positions to ProblemsВидеоMomentum, Resistance, and Stalled ConversationsВидеоPractical strategies for moving negotiations forward when progress stallsЧтениеUngraded Knowledge CheckЗадание

Navigating Complex Negotiations

Adapting Across ContextsВидеоResponsive, Not RigidВидеоNavigating a Stalled NegotiationDIALOGUEGraded Quiz ЗаданиеCourse Conclusion & CongratulationsВидео