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Complete New Manager Toolkit: First 100 Days · LearnSpace
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Complete New Manager Toolkit: First 100 Days

Курс от Chris Croft Training
Уровень не указан≈ 10 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Created by Chris Croft, an internationally respected management trainer, author, and speaker who has helped more than 250,000 people develop their professional skills, this course will help you make the transition info management. You'll learn what management really involves, how leadership differs from management, and how to balance delivering results with supporting and developing your team. Starting your first management role can be exciting, but it can also feel overwhelming. Many new managers make the mistake of trying to do everything themselves, when their real job is to get results through other people. We'll explore how to prepare before you start a new role, make a strong first impression, build credibility, and avoid the common mistakes that many new managers make in their first few months. You'll learn a practical framework for your first 100 days, helping you understand the team, the business, and the priorities before making major changes. Along the way, you'll discover how to build productive relationships with your team, stakeholders, and manager, communicate effectively, delegate with confidence, and create accountability without micromanaging. We'll also look at performance management, team development, and the routines and habits that help good managers stay organised and effective. The focus throughout is on practical, real-world management techniques that you can apply immediately. By the end of the course, you'll have a clear plan and a complete toolkit to help you succeed in your first management role and build a strong foundation for your future career.

Навыки, которые вы освоите

Leadership and ManagementDelegation SkillsPeople ManagementTeam ManagementTime ManagementLeadershipDecision MakingPersonal DevelopmentEmployee EngagementLeadership DevelopmentTeam LeadershipGoal SettingCoachingPerformance ManagementBusiness LeadershipBusiness ManagementCommunicationPeople DevelopmentStrategic ThinkingStakeholder Management

Программа курса

8 модулей · 86 учебных материалов

01Understanding Manager Responsibilities10 материалов

Lesson

First 100 Days: Starting Strong in a New Management RoleВидеоBe the Captain: Build the Machine of PeopleВидеоReflect on the Shift from Doer to ManagerОбсуждениеVisionary Management: Creativity, Teams & Continuous ImprovementВидео

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Chris Croft

Преподаватель курса

Complete New Manager Toolkit: First 100 Days
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Обучение на Coursera

≈ 10 ч

8 модулей

Язык: Английский

Часть программы вашего университета
Reflect on your new roleDIALOGUE
John Adair’s Leadership Model ExplainedВидео
How to Keep Your Focus and the System HappyВидео
What is Management For?Чтение
Identify One Quality You Need to Strengthen as a ManagerОбсуждение
Understanding Manager Responsibilities QuizЗадание
02Your First 100 Days14 материалов

Lesson

Prepare Before Day One: Research Your New Employer & Meet Your BossВидеоBridging the Management Skills GapВидеоDo you think you have a skills gap?ОбсуждениеBe a Sponge: First 100 Days for New ManagersВидеоDay One: Say Hello & Listen (The S of SPONGE)ВидеоPostpone — The P of SPONGEВидеоOfficial vs Unofficial: How Work Really Gets DoneВидеоThe Numbers: Getting Truth from KPIsВидеоGet Close (MBWA & Back to the Floor)ВидеоApplying MBWA at your officeDIALOGUEExternal Stakeholders: Customers & SuppliersВидео100-Day Leadership Playbook: Sponge, Announce, ActВидеоWhich part of SPONGE was most interesting to you?ОбсуждениеYour First 100 Days QuizЗадание
03Your Boss7 материалов

Lesson

Setting Clear Goals with Your BossВидеоDraft Measurable Objectives for a Boss ConversationОбсуждениеWeekly Check-Ins to Build Trust with Your BossВидеоPlan a Weekly Check-In AgendaОбсуждениеEarning Autonomy: Move from Tell to ShareВидеоAsk/Share/Decide - applied to your teamDIALOGUEYour Boss QuizЗадание
04Management Habits10 материалов

Lesson

How Technical Should a Manager Be?ВидеоManagers as Role Models: Behaviours That SpreadВидеоReflect on a Standard You'd Like to Spread Using BehaviourОбсуждениеTime Mastery for Managers: Control, Capture, DelegateВидеоDon't Let the Monkey Jump: Practical Delegation and EmpowermentВидеоPhrases to boost delegation and empowermentЧтениеPreventing delegation issues in futureDIALOGUEFinding Your Trusted Lieutenant: Vet, Test, and Monitor Key Team MembersВидеоTackling Three Difficult Subordinates: Jam Tomorrow, The Hedgehog, The MartyrВидеоManagement Habits QuizЗадание
05Things to Avoid When You’re a New Manager4 материалов

Lesson

First 100 Days: Don’t Brag About Your Old JobВидеоReflect on the Trust Risks You Need to AvoidОбсуждениеNo Jollies: Protect Your First 100 Days as a ManagerВидеоThings to Avoid When You’re a New Manager QuizЗадание
06Good Managers Are Obsessed With17 материалов

Lesson

Sustaining Teamwork: How Good Managers Build and Monitor Effective TeamsВидеоMotivate from Day One — A Maslow-Based Guide for New LeadersВидеоWhich Maslow stage are you going to focus on improving?ОбсуждениеObsessed with Quality: Measuring What MattersВидеоTidy Signals: Quick Wins for New ManagersВидеоCustomer Service: The Last Forgotten Competitive EdgeВидеоAssess your company's customer serviceDIALOGUECommunicate to Lead: 5 Essential MethodsВидеоDelegation and 'Grip': How to Check Without MicromanagingВидеоCommunication: Why & HowЧтениеDelegation: The Sliding-Scale ApproachВидеоKeep Promises — Enforce Reliability from Day OneВидеоKeeping promisesDIALOGUEMeasure What Matters: Practical Measurement for ManagersВидеоReflect on a measurement you'd like to implement immediatelyОбсуждениеSharpen the Saw: Training to Retain and Develop Your TeamВидеоEnd of module QuizЗадание
07Good Questions to Ask12 материалов

Lesson

First 100 Days: Strategic Questions for New HiresВидеоShaping Team Culture: 7 Diagnostic Questions for New ManagersВидеоWhich Diagnostic Question are you most excited to try out?Обсуждение5 Questions to Know Your Customers and CostsВидео5 Pricing Questions That Drive RevenueВидео100-Day Manager Checklist — Team Time, Timewasters & Role-Model Self-CheckВидеоYour next stepsDIALOGUEObsess Over Quality: Measuring and Improving Service & SupportВидеоFive Quick Questions to Keep Projects on TrackВидеоFirst 100 Days: Six Questions to Assess Your TeamВидеоNew Job Questionnaire ЧтениеGood Questions to Ask QuizЗадание
08Your Routine12 материалов

Lesson

Daily Manager Checklist: What to Do TomorrowВидеоWhat Are Your Current Daily Management Habits?ОбсуждениеWeekly Manager Routine: Meetings, Coaching & Follow‑UpВидеоDesign Your Weekly Management RoutineОбсуждениеMonthly Management Rhythm: KPIs, Projects, PeopleВидеоYour monthly management plansDIALOGUEYearly Manager Checklist: Appraisals, Strategy & DevelopmentВидеоRegular Management TasksЧтениеYour Routine QuizЗаданиеFinal Steps: Congratulations, Connect, and Continue LearningВидеоReading List for New ManagersЧтениеFinal assignmentЗадание