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Курс от Pearson
courseraIT и технологии
Cisco CCST 100-140: Operations, and Application Issues
Курс от PearsonО курсе
This course takes you deep into troubleshooting and managing Windows, Mac, and mobile operating systems, equipping you with the practical skills needed to resolve common user issues and optimize device performance. You’ll learn how to configure display settings, manage device encryption, and handle updates and application compatibility. Discover best practices for backing up personal data, clearing browser caches, and using tools like Task Manager and Activity Monitor to manage system processes. The course also covers mobile device management, email setup, and troubleshooting for iOS and Android devices, as well as collaboration software and app installation. Special attention is given to accessibility features and power management, ensuring you can support diverse user needs. By the end of this module, you’ll be ready to confidently address a wide range of operating system and application challenges.
Навыки, которые вы освоите
Mac OSMicrosoft WindowsDesktop SupportSoftware InstallationKnowledge of Apple SoftwareiOS DevelopmentSystem SupportOperating System AdministrationApple iOSOperating SystemsAndroid (Operating System)Package and Software ManagementEnterprise Application ManagementComputer DisplaysPatch ManagementOS Process ManagementEnd User Training and SupportSystem ConfigurationSystem MonitoringMobile Security
Программа курса
1 модулей · 42 учебных материалов
01Cisco Certified Support Technician (CCST) IT Support - 100-140: Unit 542 материалов
Module Introduction
Module IntroductionВидеоCommon Windows Operating System (OS) and Application Issues
Learning objectivesВидеоDisplay settings, multiple displays, brightness, and contrastВидеоBitLocker codes and use casesВидеоУчитесь у экспертов
Pearson
Преподаватель курса