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The Manager's Toolkit: A Practical Guide to Managing People at Work · LearnSpace
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The Manager's Toolkit: A Practical Guide to Managing People at Work

Курс от University of London, Birkbeck, University of London
Уровень не указан≈ 13.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.

Навыки, которые вы освоите

Compensation ManagementPerformance AppraisalLeadershipDecision MakingConflict ManagementPerformance ManagementSmart GoalsPeople ManagementIndustrial and Organizational PsychologyOrganizational LeadershipLeadership and ManagementPeople DevelopmentStaff ManagementHuman Resources Management and PlanningTalent RecruitmentCompensation and BenefitsEmployee Performance ManagementRecruitmentStrategic Decision-MakingPerformance Review

Программа курса

5 модулей · 70 учебных материалов

01Introduction and interviews16 материалов

Welcome and introduction

Course structure and navigationЧтениеLearn effectively this courseЧтениеCourse introduction - part 1ВидеоCourse introduction - part 2Видео

Учитесь у экспертов

Dr Chris Dewberry

Lecturer and Course Director - University of London International Programmes

The Manager's Toolkit: A Practical Guide to Managing People at Work
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≈ 13.1 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
From Fayol's mechanistic to today's organic functions of managementЧтение
Your management mindset: where are you now?DIALOGUE

Interviews

The psychological processes underlying selectionЧтениеIntroduction to interviewsВидеоIntroduction to interviewsЗаданиеThe structured interviewВидеоThe structured interviewЗаданиеThe unstructured interviewВидеоThe unstructured interviewЗадание

Alternatives to interviews

Tests and assessment centresВидеоPanels, boards, telephone and virtual interviewsВидеоWeek 1 assessmentЗадание
02Leadership and decision making15 материалов

Autocratic vs democratic leader

A review of leadership theoryЧтениеLeadership competency frameworksЧтениеWhat is a leader, and what do we mean by leadership?ВидеоWhat style does the leader show in this structuring activity? ВидеоAutocratic vs democratic leaderЗаданиеHow would you lead?DIALOGUE

The components of choice

How can decision making be improved?ЧтениеThe components of choiceВидеоThe components of choiceЗадание

Expected utility theory

Expected utility theoryВидеоExpected utility theoryЗадание

How do we actually make choices, and how to improve decision-making

How we actually make choicesВидеоHow we actually make choicesЗаданиеHow to improve decision makingВидеоWeek 2 assessmentЗадание
03Performance management13 материалов

An introduction to performance management

Appraisal of performance and potentialЧтениеPerformance management and appraisalЧтениеAn introduction to performance managementВидеоPerformance managementЗадание

Performance management cycle

The performance management cycleВидеоActivity: Setting SMART goalsЧтение

Performance appraisal and ways to evaluate individual performance

Performance appraisalВидеоPerformance appraisalЗаданиеWays to evaluate individual performanceВидеоWays to evaluate individual performanceЗадание

How to design a performance management system

Designing a performance management systemВидеоDesigning a performance management systemЗаданиеWeek 3 assessment Задание
04Pay as a motivator14 материалов

Pay and employee motivation

Pay as motivationЧтениеPay as motivationВидеоPay as motivationЗадание

Just how important is pay as a motivator?

Just how important is pay as a motivatorВидеоJust how important is pay as a motivator?Задание

Paying for performance

Pay for performanceВидеоPaying for performanceЗадание

Pay to attract and pay to retain.

Pay: Attraction and retentionВидеоPay to attract and pay to retainЗадание

How individual and situational factors influence the motivational impact of pay

How individual and situational factors influence the motivational impact of payВидео How individual and situational factors influence the motivational impact of payЗадание

Can pay demotivate employees?

Can pay demotivate employees?ВидеоCan pay demotivate employees?ЗаданиеWeek 4 assessmentЗадание
05Managing conflict at work12 материалов

Nature and causes of conflict at work

Understanding and managing conflicts at workЧтениеDealing with discrimination and bullyingЧтениеThe nature and causes of conflict in organisationsВидеоNature and causes of conflict at workЗадание

Managing conflict at work

Introduction to managing conflicts at workВидеоIntroduction to managing conflicts at workЗаданиеOrganisational culture and knowledgeВидеоOrganisational culture and knowledgeЗаданиеTeam level and the Individual levelВидеоTeam level and the individual levelЗаданиеPutting your Manager’s Toolkit into practiceDIALOGUEWeek 5 assessmentЗадание