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Performance Reviews and Management · LearnSpace
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Performance Reviews and Management

Курс от SkillUp
Средний≈ 3.3 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Effective performance management relies on clear expectations, meaningful feedback, and fair evaluations that support employee development and organizational success. This course prepares you to conduct structured, objective performance discussions aligned with U.S. workplace standards, focusing on measurable goals, evidence-based evaluation, and constructive communication. You will learn how to set performance expectations, document observations, and facilitate review conversations that promote transparency and continuous improvement. The course emphasizes maintaining objectivity, avoiding bias, managing difficult dialogues, and documenting reviews accurately and confidentially. Through practical examples, interactive scenarios, and guided reflections, you will apply structured evaluation techniques, communicate employee development plans, and handle performance concerns with professionalism and fairness. Designed for first-time managers, new leaders, and professionals in supervisory roles, this course equips you to confidently manage performance review cycles, deliver balanced feedback, and foster accountability and growth. Enroll today to lead performance conversations with clarity and confidence!

Навыки, которые вы освоите

Goal SettingEmployee CoachingConstructive FeedbackPerformance ReviewHuman ResourcesPerformance ManagementPerformance ImprovementRecord KeepingPerformance MeasurementBusiness LeadershipSmart GoalsManagement Training And DevelopmentTeam ManagementExpectation ManagementEmployee Performance ManagementProfessionalismCoachingStrategic LeadershipPerformance AppraisalDiscussion Facilitation

Программа курса

4 модулей · 31 учебных материалов

01Foundations of Performance Management 10 материалов

Lesson 1: Course Introduction

Course OverviewЧтение

Lesson 2: Understanding Performance Management Principles

What Effective Performance Management Looks LikeВидеоActivity: Foundations of Fair and Objective Performance ManagementPLUGINActivity: Strong vs. Weak Performance GoalsPLUGIN

Учитесь у экспертов

Kriti Kamra

Training Leader

SkillUp

Преподаватель курса

Performance Reviews and Management
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 3.3 ч

4 модулей

Язык: Английский

Часть программы вашего университета
Performance Review Conversation with an EmployeeDIALOGUE

Lesson 3: Setting Goals and Expectations 

Setting Clear and Measurable Performance GoalsВидеоActivity: Common Biases in Performance Management PLUGINActivity: Scenario-Based Bias Mitigation PLUGINActivity: Matching Goals to Performance StandardsPLUGIN

Lesson 4: Summary and Assessment 

Practice Quiz: Foundations of Performance ManagementЗадание
02Delivering Feedback and Coaching Employees 9 материалов

Lesson 1: Delivering Constructive Feedback 

Giving Constructive, Actionable FeedbackВидеоActivity: Feedback and Coaching Best Practices PLUGINActivity: Effective vs. Ineffective Feedback Statements PLUGIN

Lesson 2: Coaching for Development and Corrective Action 

Coaching for Performance ImprovementВидеоActivity: Steps of a Coaching Conversation PLUGINActivity: Responding to Employee Reactions PLUGINActivity: Scenario-Based Corrective ActionPLUGIN

Lesson 3: Summary and Assessment 

Activity: Key Takeaways: Delivering Feedback and Coaching Employees PLUGINPractice Quiz: Delivering Feedback and Coaching Employees Задание
03Conducting Fair and Constructive Performance Reviews9 материалов

Lesson 1: Preparing for the Review Process 

Preparing for a Performance Review MeetingВидеоActivity: Documenting Performance Reviews Professionally PLUGINActivity: Identify the Most Objective Note PLUGIN

Lesson 2: Documenting Performance and Leading the Review Conversation 

Activity: Ensuring Consistent and Defensible Performance Documentation PLUGIN Conducting a Fair and Productive Review ConversationВидеоActivity: Components of an Effective Review Conversation PLUGINActivity: Handling Challenging Review ScenariosPLUGIN

Lesson 3: Summary and Assessment 

Activity: Key Takeaways: Conducting Fair and Constructive Performance Reviews PLUGINPractice Quiz: Conducting Fair and Constructive Performance Reviews Задание
04Final Assessment and Wrap-Up3 материалов

Lesson 1: Final Assessment

Graded Quiz: Final Quiz: Performance Reviews and ManagementЗадание

Lesson 2: Wrap-Up and Resources

Activity: Key Takeaways: Performance Reviews and ManagementPLUGINLinks to Support and Inclusion Resources Чтение