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PMP Exam Prep: Managing People with Power Skills · LearnSpace
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PMP Exam Prep: Managing People with Power Skills

Курс от University of Maryland, College Park
Начальный≈ 10.7 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Pass the PMP® Exam. This course will focuses on managing the expectations and relationships of the people involved in projects. These lessons will help you pass the the people domain of the PMP® Certification exam. The PMBOK® Guide aptly states, “projects are performed by people and for people,” (page 9, 7th Edition). People drive projects. Period. As experienced project managers, we are continuously working with stakeholders to maintain good relationships to ensure that their expectations are in alignment with the goals of the project. Having effective people management skills is a crucial component of project management experience to achieving project success. Linked to the Leadership skill area of the PMI Talent Triangle® as well as linked to the people domain of the PMP Certification exam, this course will place focus on managing the expectations and relationships of the people involved in projects. To achieve the project goals, it is important to have the knowledge, skills and behaviors needed to guide, motivate and/or direct others. People skills are crucial in achieving success. One way to effectively motivate others is to show them what they can achieve through collaboration and cooperation. Project leaders are constantly helping project stakeholders see the potential for success by demonstrating knowledge, skills and behaviors related to people. There are a variety of skills that will be covered in the course, such as negotiation, active listening, emotional intelligence, and servant leadership. These powerful skills can be incredibly helpful throughout the lifecycle of your projects, so it’s important that project professionals learn them well. Learners will uncover the importance of managing expectations and relationships effectively and how to create a positive work environment and build good relationships with team members. This is an essential skill for any project manager, and this course will focus on how to manage the expectations of others, both internally and externally. By doing so, you can help your team and organization stay productive and successfully meet the goals of the project.. By the end of the course, learners will be able to confidently identify the stakeholders of a project and determine the appropriate strategies to manage expectations and maintain a productive working relationship with team members and all stakeholders. This is an important competency in any industry, whether it be healthcare, information technology, government, private-sector, or non-profit. Additionally, upon successful completion of this course, learners can earn 8 contact hours of project management education or professional development units which are recognized by the Project Management Institute (PMI). A total of 35 contact hours (PDUs) in project management education are a requirement (see PMI.org) to those looking to achieve the Project Management Professional (PMP®) credential. Learners will finish this PMP certification course with increased knowledge of the better practice tips to engage stakeholders and be more than ready to continue their project management and PMP® journey, which we hope completes your certificate with us.

Навыки, которые вы освоите

Stakeholder EngagementCommunication StrategiesStakeholder AnalysisTeam ManagementTeam BuildingRelationship ManagementProject Management Institute (PMI) MethodologyExpectation ManagementPeople DevelopmentResource ManagementTeam Performance ManagementManagement Training And DevelopmentDrive EngagementStakeholder Communications

Программа курса

5 модулей · 91 учебных материалов

01WEEK 1 : Power Up on Power Skills25 материалов

Welcome to Managing People with Power Skills

1.1.0 Course Introduction -VideoВидеоWelcome to the Course!ЧтениеMeet Your Instructor!ЧтениеCourse SyllabusЧтение

Учитесь у экспертов

Crystal Richards

Преподаватель курса

PMP Exam Prep: Managing People with Power Skills
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Обучение на Coursera

≈ 10.7 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Пушту, Дари, Казахский

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FAQsЧтение

1.1 Pow, Pow, Power Skills

1.1.2 Power Up on Power Skills - VideoВидео1.1.2 Pow, Pow, Power Skills - Lesson Summary Чтение1.1.3 Pow, Pow, Power Skills - Knowledge ChecksЗадание

1.2 Importance of Power Skills on our Projects

1.2.1 Importance of Power Skills on our Projects – Video (5:58)Видео1.2.1.1 Process Checks - Importance of Power Skills on our ProjectsЗадание1.2.2 Importance of Power Skills on our Projects – Lesson SummaryЧтение1.2.3 Importance of Power Skills on our Projects – Knowledge ChecksЗадание

1.3 Management vs. Leadership

1.3.1 Management vs. Leadership Видео1.3.2 Management vs. Leadership – Lesson SummaryЧтение1.3.3 Management vs. Leadership – Knowledge ChecksЗадание

1.4 Core Leadership Skills

1.4.1 Core Leadership Skills PART 1ВидеоCore Leadership Skills PART 2Видео1.4.2 Core Leadership Skills – Lesson SummaryЧтение1.4.3 Core Leadership Skills – Knowledge ChecksЗадание

1.5 The PMP Exam: The People Domain

1.5.1 The PMP Exam: The People Domain Видео1.5.1.1 Process Check -The People DomainЗаданиеPMP Exam: The People Domain - Lesson SummaryЧтение1.5.3 The PMP Exam: The People Domain – Knowledge ChecksЗадание

Weekly Quiz

Week 1 QuizЗадание

Week 1 References

Week 1 References Чтение
02WEEK 2: Taking Stock of Stakeholders21 материалов

2.1 Stakeholders…our Besties on a Project

Stakeholders…our Besties on a Project – PART 1ВидеоStakeholders…our Besties on a Project – PART 2ВидеоStakeholders…our Besties on a Project – Lesson SummaryЧтение2.1.3 Stakeholders…our Besties on a Project – Knowledge ChecksЗадание

2.2 Elements of Stakeholder Engagement

2.2.1 Elements of Stakeholder Engagement – Video (7:25)ВидеоProcess Check: Stakeholder Engagement ExperiencesЗадание2.2.2 Elements of Stakeholder Engagement - Lesson SummaryЧтение2.2.3 Elements of Stakeholder Engagement – Knowledge ChecksЗадание

2.3 Key Tools, Techniques & Artifacts of Stakeholder Engagement

Key Tools, Techniques & Artifacts of Stakeholder Engagement – PART 1ВидеоKey Tools, Techniques & Artifacts of Stakeholder Engagement – PART 2ВидеоKey Tools, Techniques & Artifacts of Stakeholder Engagement– Lesson SummaryЧтение2.3.3 Key Tools, Techniques & Artifacts of Stakeholder Engagement – Knowledge ChecksЗадание

2.4 Engaging Stakeholders in the Adaptive Environment

Engaging Stakeholders in the Adaptive Environment – PART 1ВидеоEngaging Stakeholders in the Adaptive Environment – PART 2ВидеоEngaging Stakeholders in the Adaptive Environment – Lesson SummaryЧтение2.4.3 Engaging Stakeholders in the Adaptive Environment – Knowledge ChecksЗадание

2.5 How Do We Know Engagement is Going Well?

2.5.1 How Do We Know SH Engagement is Going Well? – Video (7:30)ВидеоHow Do We Know Stakeholder Engagement is Going Well? - Lesson SummaryЧтение2.5.3 How Do We Know Engagement is Going Well? – Knowledge ChecksЗадание

Weekly Quiz

Week 2 QuizЗадание

Week 2 References

Week 2 References & Image CitationsЧтение
03WEEK 3: Project Management is a Team Sport24 материалов

3.1 Determine the Resource Needs

Determine the Resource Needs –PART 1ВидеоDetermine the Resource Needs –PART 2ВидеоDetermine the Resource Needs –PART 3Видео3.1.1.1 Process Check - Determine the Resource NeedsЗаданиеDetermine the Resources Needs - Lesson SummaryЧтение3.1.3 Determine the Resource Needs – Knowledge ChecksЗадание

3.2 Building the Team

Building the Team –PART 1ВидеоBuilding the Team –PART 2ВидеоBuilding the Team –PART 3ВидеоBuilding the Team –PART 4Видео3.2.2 Building the Team - Lesson SummaryЧтение3.2.3 Building the Team – Knowledge ChecksЗадание

3.3 High-performing Teams Lead to High Performing Projects

3.3.1 High-performing Teams Lead to High Performing Projects – Video (10:37)Видео3.3.1.1 Process Checks- High-performing Teams Lead to High Performing ProjectsЗадание3.3.2 High-performing teams lead to high performing projects – Lesson SummaryЧтение3.3.3 High-performing Teams Lead to High Performing Projects – Knowledge ChecksЗадание

3.4 Agile Resourcing and Team Development

3.4.1 Agile Resourcing and Team Development – Video (10:29)Видео3.4.2 Agile Resourcing and Team Development – Lesson SummaryЧтение3.4.3 Agile Resourcing and Team Development – Knowledge ChecksЗадание

3.5 How Do We Know our Teams are Doing Well?

3.5.1 How Do We Know our Teams are Doing Well? – Video (7:38)Видео3.5.2 How Do We Know our Teams are Doing Well? – Lesson SummaryЧтение3.5.1 How Do We Know our Teams are Doing Well? – Lesson Summary – Knowledge ChecksЗадание

Weekly Quiz

Week 3 QuizЗадание

Week 3 References

Week 3 References Чтение
04WEEK 4: No Such Thing as Over Communicating18 материалов

4.1 Communication: What you Say, How you Say, and When you Say it

4.1.1 Communication: What You Say, How You Say, and When You Say It – Video (9:26)Видео4.1.1.1 Process Check - What you Say, How you Say, and When you Say itЗаданиеWhat You Say, How You Say It, and When You Say It - Lesson SummaryЧтение4.1.3 Communication: What you Say, How you Say, and When you Say it – Knowledge ChecksЗадание

4.2 Communications in the Adaptive Environment

4.2.1 Communications in the Adaptive Environment – Video (11:40)ВидеоCommunications in the Adaptive Environment – Lesson SummaryЧтение4.2.3 Communications in the Adaptive Environment – Knowledge CheckЗадание

4.3 Key Tools & Techniques of Communications Management

4.3.1 Information Management vs. Knowledge Management – Video (11:17)ВидеоKey Tools & Techniques of Communications Management– Lesson SummaryЧтение4.3.3 Key Tools & Techniques of Communications Management – Knowledge ChecksЗадание

4.4 Gain the Knowledge, Communicate the Information

4.4.1 Gain the Knowledge, Communicate the Information – Video (10:11)ВидеоGain the Knowledge, Communicate the Information – Lesson SummaryЧтение4.4.3 Gain the Knowledge, Communicate the Information – Knowledge ChecksЗадание

4.5 Final Tips and Tricks

4.5.1 Final Tips and Tricks– Video (7:05)ВидеоFinal Tips and Tricks– Lesson SummaryЧтение4.5.3 Final Tips and Tricks– Knowledge ChecksЗадание

Weekly Quiz

Week 4 QuizЗадание

Week 4 References

Week 4 References Чтение
05Course Final Exam3 материалов

Final Exam

Please Leave us a Rating!ЧтениеFinal ExamЗадание

Thank You! Now Will you Continue?

Congratulations! What is Next?Чтение