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Product Owner: Communications & Stakeholder Management · LearnSpace
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Product Owner: Communications & Stakeholder Management

Курс от SkillUp
Начальный≈ 14 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Collaboration and communication are at the core of a Product Owner's function in driving product success. Communicating effectively is essential in handling stakeholders, building collaboration, and delivering customer value. This course is perfect for those in product owner roles. Whether you are new to Agile or sharpening your expertise: - Explore Agile and Scrum frameworks to manage team dynamics and stakeholder needs. - Learn to break down requirements into epics, user stories, and acceptance criteria. - Discover advanced tools for virtual collaboration, conflict resolution, and global team management. - Develop techniques for prioritizing deliverables, managing trade-offs, and protecting the Voice of the Customer (VOC). - Master the key communication models and practices Through exercises and expert insights, develop: - Collaborative workshop facilitation. - Skills in managing product backlogs and deliverables. - Strategies for working with cross-functional teams, DevOps, and diverse communication styles. By the end of this course, you'll confidently apply collaboration, negotiation, and communication strategies to manage products effectively in complex team environments. Enroll soon to elevate your skills and drive product success!

Навыки, которые вы освоите

Stakeholder ManagementConflict ManagementCommunication StrategiesNegotiationStakeholder CommunicationsCommunicationVirtual TeamsStakeholder EngagementAgile MethodologyUser StoryProduct RequirementsBacklogsAgile Project ManagementCross-Functional CollaborationCross-Functional Team LeadershipAgile Product DevelopmentCollaborative SoftwareTeam OrientedProduct ManagementAgile Software Development

Программа курса

4 модулей · 65 учебных материалов

01Foundations of Collaboration14 материалов

Welcome to the Course

Course IntroductionВидеоCourse OverviewЧтениеHow to Make the Most of this CoursePLUGIN

Foundations of Collaboration

Define the Communication ModelВидео

Учитесь у экспертов

SkillUp

Преподаватель курса

Mark Bentcover

Subject Matter Expert

Product Owner: Communications & Stakeholder Management
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 14 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Узбекский, Итальянский, Корейский, Немецкий, Пушту, Индонезийский, Испанский, Дари, Японский, Казахский

Часть программы вашего университета
Expert Viewpoints: Meet the ExpertsВидео
Lab: Collaboration and Product VisionPLUGIN
The Need for Effective Communications PlanningВидео
Expert Viewpoints: Communications: Significance of PlanningВидео
Demo Video: Communication Matrix: Best Practices and Product Owner's RoleВидео
Effective Communications PlanningDIALOGUE
Practice Quiz: Foundations of CollaborationЗадание

Module Summary and Assessment

Expert Viewpoints: The Importance of Communication and Collaboration ВидеоSummary and Highlights: Foundations of CollaborationЧтениеModule 1 Graded Quiz: Foundations of CollaborationЗадание
02Advanced Techniques in Collaboration and Product Development 23 материалов

Setting the foundation for Scrum (Team Dynamics, Agile Mindset, Stakeholders)

Elements of a Cross-Functional TeamВидеоTeam Development and Management ObjectivesВидеоThe 5 Dysfunctions of a Team Overview by Patrick LencioniPLUGINReading: How a Product Owner Interacts with the Scrum TeamPLUGINDeveloping an Agile MindsetВидеоReading: Compare and Contrast Program Management FrameworksPLUGINPractice: Connect Team Dynamics to the Agile MindsetDIALOGUEBreaking Down RequirementsВидеоLab: Breaking Down RequirementsPLUGINReading: Quick Overview of the INVEST Model for Creating Good User StoriesPLUGINExpert Viewpoints: Using Models and Guidelines (Reality versus Theory)ВидеоBalancing the Needs of Scrum Team, Stakeholders, and CustomersВидеоPractice Quiz: Setting the Foundation for Scrum (Team Dynamics, Agile Mindset, Stakeholders)Задание

Understanding Roles and Styles in Negotiation

Mastering Conflict Resolution: Five Conflict Management StylesВидеоLab: Scenarios of Conflict and Negotiation (Practice)PLUGINReading: Key Marketing Elements and Product Owner's Role in Sales and MarketingPLUGINProduct Owner Collaboration Strategies Beyond Agile Team ВидеоEliciting and Validating RequirementsВидеоLab: Using the Tuckman Ladder Model for Technical ReadinessPLUGIN

Module Summary and Assessment

Reading: Summary and Highlights: Advanced Techniques in Collaboration and Product Development ЧтениеModule 2 Graded Quiz: Advanced Techniques in Collaboration and Product DevelopmentЗадание
03Managing Product Deliverables Through Effective Collaboration 20 материалов

Tools, Techniques, and Models to Manage Product Deliverables

Methods and Tools Used to Prioritize Requirements (MoSCoW, Weighted Matrix, Dot Voting, etc)PLUGINInterconnection Between Prioritization and Product BacklogВидеоLab: Working with Tradeoffs in Product Backlog ManagementPLUGINLab: Product Owner Status Reporting OverviewPLUGINProduct Owner Responsibilities in Knowledge and Document ManagementВидеоExpert Viewpoints: Global & Virtual Collaboration Tools and ChallengesВидеоReading: Survey of Tools and Methods for Virtual Collaboration (Pros and Cons)PLUGINLab: Collaboration, Engagement, and Accountability in Global and Virtual EnvironmentsPLUGINPractice Quiz: Tools, Techniques, and Models to Manage Product DeliverablesЗадание

Understanding and Working with Different Perspectives

Effective Collaboration with DevOps and Scrum Master ВидеоReading: Survey of Collaborative Problem-Solving Techniques (Pros and Cons)PLUGINManaging Conflict During Problem-Solving DiscussionsВидеоReading: Designing and Facilitating Collaborative WorkshopsPLUGINPractice: Facilitating a Contentious Scrum MeetingDIALOGUECommunication StylesВидео

Module Summary and Assessment

Reading: Summary and Highlights: Managing Product Deliverables Through Effective CollaborationЧтениеModule 3 Graded Quiz: Managing Product Deliverables Through Effective CollaborationЗадание
04Final Project and Assessment8 материалов

Final Project

Final Project: Mastering Product Ownership PLUGINFinal Project SubmissionВнешний инструмент

Glossary and Final Assessment

Expert Viewpoints: Navigating Different Roles and StylesВидеоCourse GlossaryPLUGINFinal QuizЗадание

Course Wrap Up

Course Wrap-up ВидеоReading: Congratulations and Next StepsЧтениеReading: Team and AcknowledgmentsЧтение
Demo Video: RACI Matrix - A Guide to Effective Stakeholder Management in Agile ProjectsВидео
Practice Quiz: Understanding Roles and Styles in NegotiationЗадание
Expert Viewpoints: Managing Communication and Leadership StylesВидео
Lab: Working Effectively with Four Communication StylesPLUGIN
Practice Quiz: Understanding and Working with Different PerspectivesЗадание