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Shaping Your Professional Brand · LearnSpace
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Shaping Your Professional Brand

Курс от University of Illinois Urbana-Champaign
Начальный≈ 23.4 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

You've thought about who you are and how you want your career to be. You have some soft skills to deal with situations that could cause problems. What about the team around you? How do you build functional and constructive professional relationships? How can you add value? What do employers look for when they are promoting? Skill-building in this course will include asking questions, listening, developing likeability (you’d better be stellar if you’re difficult), identifying cognitive bias, apologizing, receiving apologies, and the basics of whistleblowing. After this course, you will be able to: - assess your own listening and reactions and retune them in advance or on the spot for a more constructive outcome - add value at work by keeping situations easy instead of difficult - manage your own approach - be prepared when things go wrong The prerequisite for this course is Course One of the Specialization "Professional IQ: Preventing and Solving Problems at Work".

Навыки, которые вы освоите

Rapport BuildingInfluencingActive ListeningInterpersonal CommunicationsCommunicationProfessional DevelopmentEthical Standards And ConductConflict ManagementRelationship ManagementBusiness EthicsDecision MakingRelationship Building

Программа курса

5 модулей · 123 учебных материалов

01Course Orientation9 материалов

About the Course

Welcome to Shaping Your Professional Brand!ВидеоSyllabusЧтениеAbout the Discussion ForumsЧтениеGlossaryЧтение

Учитесь у экспертов

C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

Shaping Your Professional Brand
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≈ 23.4 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Французский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Нидерландский, Корейский, Немецкий, Русский, Тайский, Индонезийский, Шведский, Турецкий, Испанский, Хинди, Японский, Казахский, Польский

Часть программы вашего университета
Orientation QuizЗадание
Welcome to the course!PLUGIN

About Your Classmates

Updating Your ProfileЧтениеGetting to Know Your ClassmatesОбсуждениеSocial MediaЧтение
02Week 1: Being Valued at Work28 материалов

Week 1 Information

Week 1 OverviewЧтениеWeek 1 Readings and ReferencesЧтение

Lesson 1-0: Course Two Overview

1.0.1: 2MC: Brand ManagerВидео

Lesson 1-1: Being Valued at Work

1.1.1 Being Valued at WorkВидео

Lesson 1-2: 2MC: Kidney Donation

1.2.1: 2MC: Kidney DonationВидео

Lesson 1-3: First: Listen

1.3.1 First: ListenВидео1.3.2 2MC: Meredith's Mother-in-LawВидео1.3.3 How Are You Listening?Видео1.3.4 Listen to LearnВидео1.3.5 What Happened Next? Meredith’s Mother-in-LawВидеоLesson 1-3 Practice QuizЗадание

Lesson 1-4: Second: Ask Questions

1.4.1 Second: Ask QuestionsВидео1.4.2 2MC: Signing Strangers' Names is the ProcessВидео1.4.3 Formulating QuestionsВидео1.4.4 Reciprocity: Questions Shape AnswersВидео1.4.5 How and What You Ask Affects the OutcomeВидеоLesson 1-4 Practice QuizЗадание

Lesson 1-5: Third: Build Rapport

1.5.1: Achieving and Sustaining RapportВидео1.5.2: 2MC: Personal ServicesВидео1.5.3: Establishing RapportВидео1.5.4: ParaphrasingВидеоLesson 1-5 Practice QuizЗадание1.5.5: What Happened Next? Personal ServicesВидео

Lesson 1-6: What Happened Next? Kidney Donation

1.6.1: What Happened Next? Kidney DonationВидеоLesson 1-6 Practice QuizЗадание

Week 1 Graded Activities

Week 1 QuizЗаданиеWeek 1 – Listening and Asking QuestionsВзаимная проверкаWeek 1 DiscussionОбсуждение
03Week 2: Likability Matters29 материалов

Week 2 Information

Week 2 OverviewЧтениеWeek 2 Resources and ReferencesЧтениеSummary of What Creates Energy in Organizations?ЧтениеSummary of Rudeness in the workplace isn't just unpleasant: It's also contagiousЧтение

Lesson 2-1: Overview: Likability Matters

2.1.1 Overview: Likeability MattersВидео

Lesson 2-2: 2MC: Whose Money Is It?

2.2.1: 2MC: Whose Money Is It?Видео

Lesson 2-3: Approach Matters

2.3.1: Approach MattersВидео2.3.2: 2MC: That Parking SpaceВидео2.3.3: Creating EnergyВидео2.3.4: De-energizers: The CostsВидео2.3.5: Your Energy and ApproachВидеоLesson 2-3 Practice QuizЗадание

Lesson 2-4: Aligning with Others

2.4.1: Aligning with OthersВидео2.4.2: 2MC: Recommend a FriendВидео2.4.3: The And Stance: How and WhyВидео2.4.4: But … Objections to The And StanceВидеоLesson 2-4 Practice QuizЗадание2.4.5: Experts on The And StanceВидео

Lesson 2-5: Problem-Solving: Go-To Solutions

2.5.1: High-Road Go-To SolutionsВидео2.5.2: 2MC: Charging for Work Before AuthorizationВидео2.5.3: Find Common GroundВидео2.5.4: Get It In WritingВидео2.5.5: What Happened Next? Charging for Work Before AuthorizationВидеоLesson 2-5 Practice QuizЗадание

Lesson 2-6: What Happened Next? Whose Money Is It?

2.6.1: What Happened Next? Whose Money Is It?ВидеоLesson 2-6 Practice QuizЗадание

Week 2 Graded Activities

Week 2 QuizЗаданиеWeek 2 - Approach MattersВзаимная проверкаWeek 2 DiscussionОбсуждение
04Week 3: Cognitive Biases and Errors at Work29 материалов

Week 3 Information

Week 3 OverviewЧтениеWeek 3 Resources and ReferencesЧтениеSummary of Measurement of Social-Evaluative AnxietyЧтение

Lesson 3-1: We're Not as Rational as We Think We Are

3.1.1: We're Not as Rational as We Think We AreВидео

Lesson 3-2: Commission Sales

3.2.1: 2MC: Commission SalesВидео

Lesson 3-3: It's Not All About You

3.3.1: It's Not All About YouВидео3.3.2: 2MC: Face EmbarrassmentВидео3.3.3: Overconfidence and EgocentrismВидео3.3.4: Confirmation Bias and Motivated BlindnessВидео3.3.5 What Happened Next? Face EmbarrassmentВидеоLesson 3-3 Practice QuizЗадание

Lesson 3-4: There are More Cognitive Biases?

3.4.1: There are More Cognitive Biases?Видео3.4.2: 2MC: Chen Becomes Uncomfortable at WorkВидео3.4.3: Stop Digging: Pursuit of Sunk CostsВидео3.4.4: Sinister Attribution BiasВидео3.4.5: Chen's Situation, First PassВидеоLesson 3-4 Practice QuizЗадание

Lesson 3-5: Prevention and Recovery: Framing and Reframing

3.5.1: Prevention and Recovery: Framing and ReframingВидео3.5.2: 2MC: Chen Uncomfortable at Work, ContinuedВидео3.5.3: FramingВидео3.5.4: Framing in Chen’s SituationВидео3.5.5: Using Reframing as a Tool for ChenВидео3.5.6: What Happened Next? Chen Uncomfortable at WorkВидео

Lesson 3-6: What Happened Next? Commission Sales

3.6.1: What Happened Next? Commission SalesВидеоLesson 3-6 Practice QuizЗадание

Week 3 Graded Activities

Week 3 QuizЗаданиеWeek 3 - Cognitive BiasesВзаимная проверкаWeek 3 DiscussionОбсуждение
05Week 4: When Things Go Wrong28 материалов

Week 4 Information

Week 4 OverviewЧтениеWeek 4 Resources and ReferencesЧтение

Lesson 4-1: When Things Go Wrong

4.1.1: When Things Go WrongВидео

Lesson 4-2: 2MC: Speak Up or Keep Quiet

4.2.1: 2MC: Speak Up or Keep QuietВидео

Lesson 4-3: Identifying Problems

4.3.1: Identifying ProblemsВидео4.3.2: 2MC: Leaving Off a Data PointВидео4.3.3: MindsetВидео4.3.4: Are You Sure You Have a Problem?Видео4.3.5: What Happened Next? Leaving Off a Data PointВидеоLesson 4-3 Practice QuizЗадание

Lesson 4-4: When You Are in the Wrong: Professional Apologies

4.4.1: When You Are in the Wrong: Professional ApologiesВидео4.4.2: 2MC: You Messed UpВидео4.4.3: The Four Rs of Apologizing: Remorse and ResponsibilityВидео4.4.4: The Four Rs of Apologizing: Rehabilitation and RecompenseВидео4.4.5: What Happened Next? You Messed UpВидеоLesson 4-4 Practice QuizЗадание

Lesson 4-5: Having Disputes Professionally

4.5.1: Having Disputes ProfessionallyВидео4.5.2: 2MC: Just Don't Hire Anyone Over 40...Видео4.5.3: Having Disputes Professionally: Rules One and TwoВидео4.5.4: Having Disputes Professionally: Rules Three, Four, and FiveВидео4.5.5: Review - and What Happened Next? Hire No One Over 40ВидеоLesson 4-5 Practice QuizЗадание

Lesson 4-6: What Happened Next? Speak Up or Keep Quiet

4.6.1: What Happened Next? Speak Up or Keep QuietВидео

Lesson 4-7: Bringing it All Together

4.7.1: Bringing it All TogetherВидео

Week 4 Graded Activities

Week 4 QuizЗаданиеWeek 4 - Things Go Wrong, Handling Conflict in the WorkplaceВзаимная проверкаWeek 4 DiscussionОбсуждениеHow was the coursePLUGIN
Lesson 3-5 Practice QuizЗадание