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Professional Selling: Step 1 - Think Like a High-Performer · LearnSpace
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Professional Selling: Step 1 - Think Like a High-Performer

Курс от Kennesaw State University
Начальный≈ 8 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Foundational Skills and Knowledge Required of High Performing Salespeople. This course takes the mystery out of sales and the sales process. Learners will gain a clear understanding of the sales process and the fundamental skills required to build lasting, long-term, trusting relationships with customers. Participants in Course One will be provided “The Road Map” to the sales process and learn how the highest performing salespeople think about sales and sales activity. Important to successfully developing strong relationships is understanding how to build trust and how salespeople move customers through their purchasing decisions.

Навыки, которые вы освоите

CommunicationTrustworthinessSales ProcessCustomer Relationship BuildingDecision MakingRapport BuildingMarketing PsychologyGeneral Sales PracticesNon-Verbal CommunicationVerbal Communication SkillsRelationship BuildingSales DevelopmentCustomer InsightsSelling TechniquesSalesPurchasingConsumer Behaviour

Программа курса

5 модулей · 45 учебных материалов

01Let's Get Started12 материалов

Quick Overview

About This CourseВидеоMeet Your Instructors - Philosophy of this SpecializationВидеоAbout the AssignmentsЧтениеAbout Peer ReviewsЧтение

Учитесь у экспертов

Scott Inks

Associate Professor; Co-Director, Center for Professional Selling

Terry Loe

Co-Director of the Center for Professional Selling; Professor of Marketing and Sales

Professional Selling: Step 1 - Think Like a High-Performer
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≈ 8 ч

5 модулей

Язык: Английский

Субтитры: Вьетнамский, Испанский

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Discussion Forum GuidelinesЧтение
Get help and meet other learners in this course. Join your discussion forums!Чтение
Meet and GreetОбсуждение

1 - Let's Get Started

Content Overview - The Road MapВидеоSales Philosophy - Ideas Have ConsequencesВидеоAdvice for New Sales HiresВидеоModule 1 Practice QuizЗаданиеModule 1 Summative QuizЗадание
02How We Think About Sales7 материалов

How We Think About Sales

The Importance of the ProcessВидеоThe Science of SellingВидеоThe Buying Decision ProcessВидеоThe Buying Decision Process - An ExampleВидеоLearning the Sales ProcessВидеоModule 2 Practice QuizЗаданиеModule 2 Summative QuizЗадание
03Nurturing Professional Relationships with Trust9 материалов

Nurturing Professional Relationships with Trust

The Importance of TrustВидеоComponents of TrustВидеоFocus on CompetenceВидеоHow to Be DependableВидеоCustomer OrientationВидеоPower of CandorВидеоPursue CompatibilityВидеоModule 3 Practice QuizЗаданиеModule 3 Summative QuizЗадание
04Communicating with Confidence7 материалов

Communicating with Confidence

The Fundamental ObjectiveВидеоThe Communication ProcessВидеоThe Power of Active ListeningВидеоWord Choice is ImportantВидеоNon-Verbal CommunicationВидеоModule 4 Practice QuizЗаданиеModule 4 Summative QuizЗадание
05Understanding the Buyer's Journey10 материалов

Understanding the Buyer's Journey

The Willingness to BuyВидеоMitigating the RiskВидеоUnderstanding the BuyerВидеоBuying Decision Process - Part 1ВидеоBuying Decision Process - Part 2ВидеоMarketing Channel DifferencesВидеоModule 5 Practice QuizЗаданиеModule 5 Summative QuizЗаданиеAbout Peer ReviewsЧтениеThink Like a High-Performer AssignmentВзаимная проверка