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Professional Selling: Step 3 - Become a High-Performer · LearnSpace
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Professional Selling: Step 3 - Become a High-Performer

Курс от Kennesaw State University
Начальный≈ 8.5 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Foundational Skills and Knowledge Required of High Performing Salespeople. This course takes the mystery out of sales call preparation, execution, and follow up. Learners will gain a clear understanding of the sales process and the fundamental skills required to build lasting, long-term, trusting relationships with customers. Participants in Course Three will gain skills in planning a sales call from beginning to end while also seeking out opportunities to connect with the prospect. Important to successfully engaging with the prospect is being able to present and quantify the product as a solution to the prospect's problems. Successful salespeople need to be able to manage objections, build trust, and gain commitment as well as follow up with their prospect and turn them into a buyer.

Навыки, которые вы освоите

Overcoming ObjectionsSolution SellingReturn On InvestmentCustomer Relationship BuildingNegotiationClosing (Sales)Rapport BuildingSales ProspectingGeneral Sales PracticesProspecting and QualificationConsultative SellingSales PresentationSales ProcessSalesCustomer RetentionSales StrategySales PresentationsSelling Techniques

Программа курса

5 модулей · 46 учебных материалов

01Sales Call Preparation13 материалов

Quick Overview

Course IntroВидеоMeet Your Instructors - Philosophy of This SpecializationВидеоAbout the AssignmentsЧтениеAbout Peer ReviewsЧтение

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Scott Inks

Associate Professor; Co-Director, Center for Professional Selling

Terry Loe

Co-Director of the Center for Professional Selling; Professor of Marketing and Sales

Professional Selling: Step 3 - Become a High-Performer
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≈ 8.5 ч

5 модулей

Язык: Английский

Субтитры: Вьетнамский, Испанский

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Meet and GreetОбсуждение

Sales Call Preparation

The Sales Engagement BeginsВидеоThe Sales Call PlanВидеоOpening the ConversationВидеоSeek Out ConnectionsВидеоModule 1 Practice QuizЗаданиеModule 1 Summative QuizЗадание
02Presenting the Solutions11 материалов

Presenting the Solutions

Introduction and OverviewВидеоStay FocusedВидеоBuild ConvictionВидеоQuantifying the SolutionВидеоCost Benefit AnalysisВидеоReturn on InvestmentВидеоThe FABC ProcessВидеоModule 2 Practice QuizЗаданиеModule 2 Summative QuizЗаданиеAbout Peer ReviewsЧтениеCreating a Sales Call Plan AssignmentВзаимная проверка
03Handling Objections8 материалов

Handling Objections

ABC's of Handling ObjectionsВидеоImportance of Role PlayingВидеоPreparing for Customer ConcernsВидеоBuilding Trust at Every Step of the ProcessВидеоUnderstanding the Four-Step ProcessВидеоTracking the Conversion RatioВидеоModule 3 Practice QuizЗаданиеModule 3 Summative QuizЗадание
04Gaining the Commitment8 материалов

Gaining the Commitment

IntroductionВидеоProven Methods of Gaining CommitmentВидеоWhat to Do After the First NoВидеоWhat to Do After the Sale is MadeВидеоSales Negotiation PreparationВидеоPrinciples and GuidelinesВидеоModule 4 Practice QuizЗаданиеModule 4 Summative QuizЗадание
05Importance of Follow Up6 материалов

Importance of Follow Up

The Art of the Follow-Up: The BenefitsВидеоThe Art of the Follow-Up: The ProcessВидеоModule 5 Practice QuizЗаданиеModule 5 Summative QuizЗаданиеAbout Peer ReviewsЧтениеTurbo-Heat Presentation of SolutionsВзаимная проверка