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Professional Skills for International Business

Курс от University of London
Уровень не указан≈ 21.9 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking. This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/. This course is endorsed by CMI

Навыки, которые вы освоите

Non-Verbal CommunicationTime ManagementDelegation SkillsPrioritizationCommunicationStakeholder ManagementManagement Training And DevelopmentProfessional NetworkingCommunication StrategiesResource AllocationRelationship BuildingStakeholder EngagementLeadershipProfessional DevelopmentBusiness Relationship ManagementStakeholder CommunicationsRapport BuildingProfessionalismInterpersonal CommunicationsVerbal Communication Skills

Программа курса

4 модулей · 102 учебных материалов

01Creating A Positive First Impression37 материалов

Welcome to Professional Skills for International Business!

Introduction to the Course and Week 1Видео

Making A Positive First Impression

Creating A Positive First ImpressionВидеоInterview with Claire Taylor | Making A Positive First ImpressionВидеоTed Talk | Your Body Language Shapes Who You AreЧтение

Учитесь у экспертов

David James

Founder and Director, DJ Learning Ltd

Professional Skills for International Business
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≈ 21.9 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
A Second Chance to Make the Right ImpressionЧтение
Making A Positive First ImpressionОбсуждение

Building Collaborative Stakeholder Relationships

Cialdini's Six Principles of InfluenceВидеоKey Concept and Case Study: Interview with Oliver James | How to Build Effective RelationshipsВидеоInterview with Michael Davis | Building Effective RelationshipsВидеоInterview with Claire Taylor | Collaborative RelationshipsВидеоGary Yukl | Building Expert PowerВидеоMendelow's Stakeholder MatrixЧтениеMendelow's Stakeholder MatrixВидеоCMI Checklist | Stakeholder Analysis and ManagementЧтениеCMI Checklist | Developing TrustЧтениеFive Questions to Identify Key StakeholdersЧтениеHow To Improve Your Stakeholder RelationshipsЧтениеBuilding Expert PowerЧтение

Verbal and Non-Verbal Communication

Verbal and non-verbal communicationВидеоAlbert MehrabianЧтениеUnderstanding Non-Verbal CommunicationЧтение

Choosing An Appropriate Communication Channel

Choosing an appropriate communication channelВидеоThe 7 Cs of CommunicationЧтениеKey Concept: The 7Cs of CommunicationВидеоCase Study: Interview with Oliver James | Applications of the 7Cs of CommunicationВидеоComparing Experiences of CommunicationОбсуждениеCommunicating Across CulturesЧтениеCommunication across cultures |Interview with Andrew HardingВидеоCommunicating in the Virtual WorkplaceЧтениеGeert HofstedeЧтениеGlobal Communication | Paul TaylorВидео

Week 1 Summary and Quiz

Week 1 QuizЗаданиеWeek 1 SummaryВидео

Further Reading

Further Reading: First ImpressionsЧтениеFurther Reading: CommunicationЧтениеFurther Reading: Relationship BuildingЧтениеFurther Reading: Making A Positive First ImpressionЧтение
02Becoming A Role Model In The Workplace15 материалов

Welcome to Week 2

Week 2 IntroductionВидео

Aspects of Being A Role Model

Interview with Oliver James | Becoming A Role Model In The WorkplaceВидеоThe Seven Traits of a Role ModelЧтениеManagerial Role Models | Interview with Andrew HardingВидеоManagerial Role Models | Interview with Paul TaylorВидеоAttributes of a Role ModelОбсуждениеHow Women (and Men) Can Find Role Models When None Are ObviousЧтениеProfessional Development Is Key To Advancing Your CareerЧтениеManaging Your Career Like A BusinessЧтение

Aligning Behaviour With Organisational Expectations

Aligning behaviour with organisational expectationsВидеоKen Blanchard | Create A High-Performance, Values-Aligned CultureЧтениеStonewall | Role ModelsЧтениеWomen Rising | The Unseen BarriersЧтение

Week 2 Summary

Week 2 SummaryВидеоChange for Change's Sake?Взаимная проверка
03Effective Time and Resource Management25 материалов

Welcome to Week 3

Week 3 IntroductionВидео

Key Principles of Effective Time and Resource Management

Interview with Mary Stiasny | EfficiencyВидеоInterview with Jan Cameron | PrioritisationВидеоRemote Working | A Mixed Blessing?ЧтениеHow To Defeat ProcrastinationЧтениеUrgent vs ImportantЧтениеMurphy's Ten Laws of Time ManagementЧтениеManaging Your Time EffectivelyЧтениеMoSCoW PrioritisationЧтение

Aligning Your Tasks To Those Of Stakeholders

Boddy and BuchananВидеоBuilding collaborative relationships in four directionsЧтениеCase Study: Interview with Stephen Hobbs | Key StakeholdersВидеоInterview with Mary Stiasny | StakeholdersВидеоInterview with Claire Taylor | StakeholdersВидеоInterview with Graham Chase | StakeholdersВидео

The Principles and Benefits of Delegation

Interview with Mary Stiasny | DelegationВидеоInterview with Graham Chase | DelegationВидеоSuccessful DelegationЧтениеEmpowermentЧтениеExperiences of DelegationОбсуждение

Week 3 Summary and Quiz

Week 3 QuizЗаданиеFurther Reading: Week 3ЧтениеWeek 3 SummaryВидео
04Networking25 материалов

Welcome to Week 4

Week 4 IntroductionВидео

The Key Principles of Networking

Key Concept: NetworkingВидеоCase Study: Interview with Valentina Lorenzon | Key Skills in NetworkingВидеоInterview with Claire Taylor | Networking | Part 1ВидеоInterview with Claire Taylor | Networking | Part 2ВидеоInterview with Mary Stiasny | NetworkingВидеоNetworking | Interview with Andrew HardingВидеоNetworking Planning and PreparationsЧтениеNetworking QuestionsЧтениеCMI Checklist | NetworkingЧтение3 Ways to Give More and Be More Proactive At A Networking EventЧтение6 Ways to Convince Your Boss That Business Travel Is ImportantЧтениеSusan Cain | Networking for IntrovertsЧтениеLearn To Love NetworkingЧтениеFurther Reading: NetworkingЧтение

Creating A Networking Plan- Including Social Media

Networking and social mediaВидеоHow To Use Social NetworkingЧтениеPersonal Learning Networks | It's Who You KnowЧтение

Personal Brand

Key Concept: An Understanding of your Personal BrandВидеоCase Study: An Understanding of your Personal BrandВидеоInterview with Claire Taylor | Personal BrandВидеоPersonal BrandОбсуждениеCase Study: Interview with Valentina Lorenzon | Personal BrandВидео

Summary of Professional Skills for International Business

The Importance of DelegationВзаимная проверкаSummary of Week 4 and the CourseВидео
Case Study: Interview with Michael Davis | Stakeholder ManagementВидео
Stakeholder Management | Interview with Paul TaylorВидео