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Retail Management and Supply Chain Fundamentals · LearnSpace
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Retail Management and Supply Chain Fundamentals

Курс от EDUCBA
Уровень не указан≈ 21.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Master Retail Management with real-world supply chain, merchandising, and pricing strategies. Learn how top retailers optimize operations, inventory, and customer experience. This course provides a comprehensive understanding of retail management, covering everything from supply chain planning and category management to pricing, promotions, and customer service. You will explore how retailers design assortments, manage inventory, and optimize distribution networks to ensure product availability and profitability. Through structured modules, learners will gain practical insights into merchandising, private labels, logistics, transportation, and warehousing. The course also introduces modern retail formats, multi-channel strategies, and the role of technology such as ERP, RFID, analytics, and POS systems in enhancing efficiency. By the end of this course, you will be able to analyze retail operations, apply data-driven decision-making, and evaluate strategies that improve sales, customer satisfaction, and operational performance.

Навыки, которые вы освоите

Supply Chain PlanningCustomer ServiceWarehouse ManagementMerchandisingLogisticsSupply ChainOperations ManagementDecision MakingInventory ManagementPlanningInventory and WarehousingRetail ManagementSalesTransportation, Supply Chain, and LogisticsWarehouse OperationsWarehousingAnalyticsRetail SalesRetail Store OperationsDesign

Программа курса

9 модулей · 122 учебных материалов

01Foundations of Retail Supply Chain17 материалов

Retail Supply Chain Fundamentals

Introduction and SyllabusВидеоManufacturers and retailers supply chain & processesВидеоSimilarities & Diiferences In Manufacturing & Retail Supply Chain ElementsВидеоRetail As A Subset Of Retail Management & Retail Supply Chain Planning & ExecutiВидео

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EDUCBA

Преподаватель курса

Retail Management and Supply Chain Fundamentals
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Обучение на Coursera

≈ 21.1 ч

9 модулей

Язык: Английский

Часть программы вашего университета
Retail Supply Chain FundamentalsЗадание

Strategic View of Retail Supply Chain

Strategic, Tactical & Operational View Of Retail Supply ChainВидеоRetail Supply Chain maturity ConclusionВидеоIntroduction to Category ManagementВидеоCategory Management Process Category DefinitionВидеоStrategic View of Retail Supply ChainЗадание

Category Management Essentials

Category Roles, Category Assessment & Category Performance MeasureВидеоCategory Strategies & TacticsВидеоImplementation And Review & Enabling Components Of Category ManagementВидеоCategory Management EssentialsЗаданиеDesigning an Effective Retail Supply Chain StrategyDIALOGUEGraded Quiz – Foundations of Retail Supply ChainЗаданиеAligning Retail Supply Chain Planning with Category PerformanceDIALOGUE
02Category & Merchandising Excellence13 материалов

Advanced Category Management

Category Captain, Challenges In Category ManagementВидеоMerchandising, benefits and typesВидеоMerchandise hierarchy, Merchandise ForecastingaВидеоAdvanced Category ManagementЗадание

Merchandise Planning & Budgeting

Merchandise BudgetingВидеоOpen to Buy Control and ConclusionВидеоIntroduction benefits and framework of AssortmentВидеоMerchandise Planning & BudgetingЗадание

Assortment Strategy & Planning

Assortment strategy & Objectives and Assortment Selection ProcessВидеоAssortment Planning & Role Of It And Data In Assortment ManagementВидеоStore Clustering Benefits and TypesВидеоAssortment Strategy & PlanningЗаданиеGraded Quiz – Category & Merchandising ExcellenceЗадание
03Space & Pricing Optimization13 материалов

Space Management & Planning

Space Management Benefits Integration with Assortment & Stages of Space PlanniВидеоPlanogram Process for planogram managementВидеоRetail Pricing ChallengesВидеоSpace Management & PlanningЗадание

Pricing & Promotion Strategies

Price Elasticity Managing Retail Pricing Life CycleВидеоRetail Promotion Objectives Promotional Measures and KPIsВидеоPromotion Tools & Decision Points for Retailers while planning PromotionsВидеоPricing & Promotion StrategiesЗадание

Promotion & Markdown Management

Information used for Planning Promotions & Promotion Optimization ProcessВидеоManaging Retail MarkdownsВидеоProduct Design & Challenges for the RetailerВидеоPromotion & Markdown ManagementЗаданиеGraded Quiz – Space & Pricing OptimizationЗадание
04Product & Private Label Strategy13 материалов

Private Labels & Product Strategy

Private Labels - Types Advantages DisadvantagesВидеоSupply chain decisions in private labelsВидеоRetail PackagingВидеоPrivate Labels & Product StrategyЗадание

Sustainable Product Design

Green Design & PackagingВидеоGreen Design & Packaging ContinuesВидеоIT for Retail Product Lifecycle management & ConclusionВидеоSustainable Product DesignЗадание

Distribution & Replenishment

Retail Distribution Models & Retail ReplenishmentВидеоVendor Managed Inventory & its processВидеоVmiCrp - Advantages & CautionsВидеоDistribution & ReplenishmentЗаданиеGraded Quiz – Product & Private Label StrategyЗадание
05Retail Distribution & Transportation13 материалов

Collaborative Supply Chain Models

CPFR ProcessВидеоDirect Store Delivery Route Accounting Handheld Devices Types of DSDВидеоIT for Retail Product Lifecycle management & ConclusionВидеоCollaborative Supply Chain ModelsЗадание

Transportation Planning

Transport Planning & Legs in transportationВидеоTransportation Planning - Drivers & ToolsВидеоTransportation constraints & Transportation Execution ProcessВидеоTransportation PlanningЗадание

Transport Execution & Sustainability

Transportation Cycle & IT for transport managementВидеоMeasures of Transport Management & Green transportВидеоRetail Warehousing - Overview and FunctionsВидеоTransport Execution & SustainabilityЗаданиеGraded Quiz – Retail Distribution & TransportationЗадание
06Warehousing & Inventory Management13 материалов

Warehouse Operations

Value added services of a retail warehouse Cross docking introductionВидеоCross docking - Types applications advantages workingВидеоwhy inventory cost of inventory inventory pyramidВидеоWarehouse OperationsЗадание

Inventory Strategy & Control

Factors to consider to decide on inventory measures of inventory & conclusionВидеоImportant concepts & Supplier Relationship Management ProcessВидеоMerchandise Procurement Decisions & Procurement ProcessВидеоInventory Strategy & ControlЗадание

Global Sourcing & Procurement

Merchandise Procurement Decisions Procurement Process ContinueВидеоGlobal Sourcing Pros and ConsВидеоMajor Processes in Global SourcingВидеоGlobal Sourcing & ProcurementЗаданиеGraded Quiz – Warehousing & Inventory ManagementЗадание
07Customer & Order Management13 материалов

Customer Service in Retail

Sourcing & ConclusionВидеоntroduction, Retail Customer Service, Customer Service MixВидеоCustomer Service Pyramid & Customer Service over Retail Life cycleВидеоCustomer Service in RetailЗадание

Enhancing Customer Experience

Ways to improve Customer Service for a RetailerВидеоOrder Management Process & Concept of Perfect OrderВидеоMulti Channel RetailingВидеоEnhancing Customer ExperienceЗадание

Reverse Logistics & Loyalty

Retail Returns & Reverse LogisticsВидеоReverse Logistics processВидеоRetail Loyalty ProgrammesВидеоReverse Logistics & LoyaltyЗаданиеGraded Quiz – Customer & Order ManagementЗадание
08Retail Formats & Industry Applications13 материалов

Retail Formats & Innovations

Retail kiosk advanced payment technologies & conclusionВидеоTypes of Retailer & Organised B2C Retail Format examplesВидеоCash & carry Retailing Rural RetailingВидеоRetail Formats & InnovationsЗадание

Emerging Retail Channels

Cash & carry Retailing Rural Retailing ContinueВидеоAirport Retailing Non Store based Retail Formats Online ShoppingВидеоAirport Retailing Non Store based Retail Formats Online Shopping ContinueВидеоEmerging Retail ChannelsЗадание

Service Retailing & Case Insights

Service Retailing - Banking Courier and ConclusionВидеоUnderstanding, Development Process & Supply Chain CharacteristicsВидеоPre pack PlanningВидеоService Retailing & Case InsightsЗадание Graded Quiz – Retail Formats & Industry ApplicationsЗадание
09Retail Technology & Future Trends14 материалов

Apparel & Footwear Supply Chains

Apparel retail Supply Chain InnovationsВидеоFootwear retailing Supply Chain DriversВидеоCase study of Khadims Footwear & ConclusionВидеоApparel & Footwear Supply ChainsЗадание

Retail Technology Foundations

Retail Technology Maturity Model & Need For It In RetailВидеоBarcoding & RFIDВидеоRetail ERPВидеоRetail Technology FoundationsЗадание

Retail Analytics & Digital Systems

Retail AnalyticsВидеоPOS Systems & Mobile ApplicationsВидеоPOS Systems & Mobile Applications ContinueВидеоRetail Analytics & Digital SystemsЗаданиеGraded Quiz – Retail Technology & Future TrendsЗаданиеOptimizing Retail Supply Chain and Category Performance for Market ExpansionDIALOGUE