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Sales Enablement · LearnSpace
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Sales Enablement

Курс от HubSpot Academy
Начальный≈ 27 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course lays out the skills and knowledge necessary to develop a marketing-driven sales enablement strategy, for beginners or those looking to hone their skills. You’ll learn the basics of sales enablement, and how to align your marketing and sales team under the same strategy and goals. You’ll learn ways to make the connection with your buyers and use content as an effective sales tool. The course will teach you about automation tools to use in your sales enablement strategy and about how to enable continued customer success after a sale. By the end of this course you will be able to: • Describe what sales enablement is and why it's important • Create a vision and goal that can motivate and align sales and marketing teams • Develop a lead qualification framework • Create an SLA • Plan and run effective ‘smarketing’ meetings • Identify your target audience • Develop a buyer persona • Use the jobs-to-be-done framework to understand your buyer • Create a hero statement to connect with your buyer • Develop a content strategy to increase your sales team efficiency and velocity • Plan a company-wide content creation initiative • Write impactful content • Enable ongoing customer success • Identify technology needs for sales enablement • Develop your technology strategy for sales enablement This course will help you build a solid foundation for developing a sales enablement strategy and working effectively with your sales and marketing teams. The course is intended for anyone interested in jumpstarting their career in sales - whether you’re changing careers and looking for an entry-level role, or want to hone your skills in your current role as a sales representative. It does not require any background knowledge or experience to get started. Throughout the course, you will complete exercises that allow you to apply the skills you have learned in a practical way, such as evaluating a lead qualification framework, planning a “smarketing” meeting, creating a buyer persona, and writing an email to potential customers. You will compile your work and submit it as a project at the end of the course.

Навыки, которые вы освоите

Service Level AgreementProspecting and QualificationPersona DevelopmentContent MarketingCustomer InsightsGoal SettingSales EnablementBusiness WritingCustomer RetentionCustomer EngagementSales OperationsSalesSales ProcessTarget AudienceMeeting FacilitationWritingSales StrategyCustomer Success ManagementContent StrategyContent Creation

Программа курса

5 модулей · 130 учебных материалов

01Adopting a Sales Enablement Mentality28 материалов

Introduction to the Program

Introduction to the ProgramВидеоCourse Introduction VideoВидеоCareers in Sales and Customer Relationship ManagementВидеоCourse SyllabusЧтение

Учитесь у экспертов

Tiphaine Amblard

Преподаватель курса

Sales Enablement
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Обучение на Coursera

≈ 27 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Французский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Русский, Тайский, Индонезийский, Шведский, Турецкий, Испанский, Хинди, Японский, Казахский, Польский

Часть программы вашего университета
How to Be Successful in this CourseЧтение
Meet and GreetОбсуждение

Introduction to Sales Enablement

Weekly Introduction: Adopting a Sales Enablement MentalityВидеоWhy You Need Sales EnablementВидеоDeveloping a Sales Enablement StrategyВидеоSales Enablement in ActionВидеоWorksheet: Sales Enablement Self EvaluationЧтениеPractice Quiz: Sales Enablement Definition and ImportanceЗадание

Developing a Unified Revenue Goal

The Importance of Having a Vision and Setting GoalsВидеоCreating Your Vision and GoalsЧтениеCreating a Revenue GoalВидеоWorksheet: Designing Your VisionЧтениеWhat is the Vision and Goals of the Company You Work for?ОбсуждениеPractice Quiz: Developing a Unified GoalЗадание

Developing a Lead Qualification Framework

Leads and the Sales PipelineВидеоThe Importance of Lead QualificationВидеоIdentifying Fit and Sales ReadinessВидеоMastering Lead QualificationВидеоDeveloping a Lead Qualification FrameworkЧтениеHelp! I Am Being QualifiedОбсуждение Exercise: A Lead Qualification FrameworkЗаданиеPractice Quiz: Developing a Lead Qualification FrameworkЗаданиеGraded Quiz: Adopting a Sales Enablement MentalityЗаданиеWeekly Review: Adopting a Sales Enablement MentalityВидео
02Managing for Sales Enablement20 материалов

Holding your Teams Accountable with an SLA

Weekly Introduction: Managing for Sales EnablementВидеоThe Importance of the Sales and Marketing SLAВидеоCreating an SLA for Your TeamsВидеоCreating Your SLA (Set Number of Leads)ЧтениеOptimizing Your SLAВидеоCreating Your SLA (Time to Contact)ЧтениеBeyond the SLAВидеоWorking with an SLAЧтениеExercise: Creating an SLA in PracticeЗаданиеPractice Quiz: Working with an SLAЗадание

Maintaining Alignment with Smarketing Meetings

The Importance of Smarketing MeetingsВидеоPlanning an Effective Smarketing MeetingВидеоRunning an Effective Smarketing MeetingВидеоThe Pop ModelЧтениеGet Me to the Meeting on TimeОбсуждениеPlan a Smarketing MeetingЧтение
03Making the Connection with Your Buyer32 материалов

Using Buyer Personas in Sales

Weekly Introduction: Making the Connection with Your BuyerВидеоIntroduction to BuyersВидеоThe Importance of Buyer PersonasВидеоDeveloping Your Buyer PersonasВидеоThe Beginner's Guide to Buyer PersonasЧтениеDeveloping Your Buyer Persona: ApplicationВидеоHow to Create Detailed Buyer Personas for Your BusinessЧтениеA Buyer Persona TemplateЧтениеEngaging Your Buyer Personas on Social MediaОбсуждение Practice Quiz: Using Buyer Personas in SalesЗаданиеExercise: Create Your Own Buyer PersonaЗадание

Using Jobs-to-be-Done in Sales

The Importance of Jobs-to-Be-DoneВидеоRethinking Your CompetitionВидеоCompeting against LuckЧтениеUncovering Your Customers' JobsВидеоUncovering Your Customers' Jobs: ApplicationВидеоInterviewing Customers to Determine Their Jobs-to-Be-DoneЧтение

Creating a Hero Statement

The Importance of Hero StatementsВидеоBeing a Hero to Your CustomersВидеоClaire Menke on Combining Personas and JTBDЧтениеWhat Does Being a Hero Look Like?ВидеоDoug Davidoff on Hero StatementsЧтениеCreating a Hero StatementВидео
04Using Content as a Sales Tool31 материалов

The Power of Content in Sales

Weekly Introduction: Using Content as a Sales ToolВидеоThe Importance of Content in Sales EnablementВидеоUsing Pre-Sale Content to Enable SaleВидеоUsing Content during the Sales ProcessВидеоContent Strategy in ActionВидеоUsing Content as a Sales ToolЧтениеPresenting Pricing on Your WebsiteОбсуждениеPractice Quiz: Using Content as a Sales ToolЗаданиеExercise: Using Content as a Sales ToolЗадание

Aligning your Business around Content Creation

The Importance of Company-Wide CollaborationВидеоDesignate a Content ManagerВидеоGetting Sales Involved in Content CreationВидеоMaking Content Creation a Company-Wide InitiativeВидео12 Brainstorming Techniques for Unearthing Content Ideas from Your TeamЧтениеGetting Started with Video ContentВидео

Become a Better Writer

Why is Writing an Important Business Skill?ВидеоThe Research ProcessВидеоWhat Goes into an Outline?ВидеоThe Pain of Writing the First DraftВидеоWriting Impactful Introductions and ConclusionsВидеоHow to Write an Introduction: A Simplified GuideЧтение
05Continuing Enablement after the Sale19 материалов

Continuing Enablement after the Sale

Weekly Introduction: Continuing Enablement after the SaleВидеоThe Importance of Customer EnablementВидеоHelping Customers Fire their Old SolutionsВидеоEncouraging People to Buy from You AgainВидеоHelping Your Customers Do the Job They Hired Your Product to DoВидеоCustomer Acquisition vs Retention CostsЧтениеWhat is the Best After-Sales Email You Have Received?ОбсуждениеPractice Quiz: Continuing Enablement after the SaleЗадание

Evaluating Sales Enablement Technology

The Importance of Technology in a Sales Enablement StrategyВидеоChoosing the Right TechnologyВидеоThe HubSpot Marketing Automation Tools: Learn MoreЧтениеWhat Does a Technology Strategy Look Like?ВидеоPractice Quiz: Evaluating Sales Enablement TechnologyЗаданиеTake the Certification ExamЧтение

Sales Enablement in Action

Project OverviewВидеоProject: Sales Enablement in ActionВзаимная проверкаCareer Support ResourcesЧтениеHow to Add Your Info to LinkedInЧтениеCongratulations!Видео
Practice Quiz: Maintaining Alignment with Smarketing MeetingsЗадание
Exercise: Plan a Smarketing MeetingЗадание
Graded Quiz: Managing for Sales EnablementЗадание
Weekly Review: Managing for Sales EnablementВидео
What Jobs Are Your Customers Hiring Your Product to Do?Обсуждение
Using Jobs-to-Be-Done in SalesЧтение
Practice Quiz: Using Jobs-to-Be-Done in SalesЗадание
Exercise: Uncovering Your Customers' Jobs to Be DoneЗадание
How to Create Your Hero StatementЧтение
Practice Quiz: Creating a Hero StatementЗадание
Exercise: Developing a Hero StatementЗадание
Graded Quiz: Making the Connection with Your BuyerЗадание
Weekly Review: Making the Connection with Your BuyerВидео
Aligning Your Business Around Content Creation - SummaryЧтение
What is Your Favorite Sales Blog and Why?Обсуждение
Practice Quiz: Aligning your Business around Content CreationЗадание
Top Writing Tips from Daniel PinkВидео
A Guide to Self-EditingВидео
10 Simple Edits that Will Improve Your WritingЧтение
Practice Quiz: Become a Better WriterЗадание
Exercise: Become a Better WriterЗадание
Graded Quiz: Using Content as a Sales ToolЗадание
Weekly Review: Using Content as a Sales ToolВидео