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Sales Negotiation and Closing Strategies · LearnSpace
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Sales Negotiation and Closing Strategies

Курс от Chegg Skills
Начальный≈ 8.7 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Chegg Skills' Sales Negotiation and Closing Strategies course introduces learners to practical techniques for navigating objections, negotiating with customers, and moving sales conversations toward a successful close. Learners explore common sales objections, buyer signals, negotiation approaches, and closing techniques that support productive customer relationships and sales outcomes. Through hands-on learning and real-world sales scenarios, learners practice responding to objections, navigating negotiations, recognizing opportunities to close, and selecting strategies based on customer needs and sales situations. By the end of the course, learners will understand how effective negotiation and closing techniques contribute to successful sales conversations and be prepared to apply these strategies in professional sales environments.

Навыки, которые вы освоите

Overcoming ObjectionsNegotiationCustomer Relationship ManagementCustomer EngagementSales ProcessVerbal Communication SkillsRelationship BuildingConsumer BehaviourDecision MakingNon-Verbal CommunicationBusiness DevelopmentGeneral Sales PracticesCommunicationSelling TechniquesSalesSales StrategyProblem SolvingClosing (Sales)

Программа курса

2 модулей · 48 учебных материалов

01Objection handling and negotiation22 материалов

Introduction to objection-handling models

What you'll learnЧтениеKey termsЧтениеDefining objections ЧтениеWhy buyers object Чтение

Учитесь у экспертов

Barry Finder

VP of Operations

Sales Negotiation and Closing Strategies
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Обучение на Coursera

≈ 8.7 ч

2 модулей

Язык: Английский

Часть программы вашего университета
Strategy for objection handling Чтение
Knowledge check: ObjectionsЗадание
Objection-handling techniques Чтение
ConclusionЧтение
Assessment: Introduction to objection-handling modelsЗадание

Overcoming common objections

What you'll learnЧтениеKey termsЧтениеPractice makes permanentЧтениеObjections: A reviewЧтениеKnowledge check: Objection strategiesЗаданиеCommon sales objectionsЧтениеConclusion ЧтениеAssessment: Overcoming common objectionsЗадание

Introduction to negotiation

What you'll learnЧтениеSales negotiations ЧтениеCommunication in negotiation ЧтениеConclusion ЧтениеAssessment: Introduction to negotiationЗадание
02Closing26 материалов

Buyer signals

What you'll learnЧтениеKey termsЧтениеClose: Multiple definitionsЧтениеWhat are buyer signals? ЧтениеHow to use buyer signals ЧтениеKnowledge check: Buyer signalsЗаданиеBenefits of using buyer signals ЧтениеConclusionЧтениеAssessment: Buyer signalsЗадание

Closing techniques

What you'll learnЧтениеKey termsЧтениеGetting close to the close ЧтениеGoing for the close ЧтениеWhen to go for the close ЧтениеCommon closing techniques ЧтениеContinuing the cycle of selling

Capstone VI: Closing

What you'll learnЧтениеIntroduction to Capstone VIЧтениеPart A: Personal learning slide deck ЧтениеAssessment: Part A - Personal learning slide deckЗаданиеPart B: Interview prep ЧтениеAssessment: Part B - Interview prepЗадание
Чтение
Conclusion Чтение
Assessment: Closing techniquesЗадание
Part C: Company case study Чтение
Assessment: Part C - Company case studyЗадание