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Sales Reporting with HubSpot · LearnSpace
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Sales Reporting with HubSpot

Курс от HubSpot Academy
Начальный≈ 17.7 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

In this course, you will use your business data and identify key metrics in order to report on sales with HubSpot’s dashboards. First, you will learn how to operate a data-driven business and how to audit, clean, and organize your data within HubSpot’s CRM. You will then learn to identify the key metrics used to analyze your data on sales and customer service success, within the stages of the Inbound Methodology. This will cover types of testing, using the Sales Hub tools, and reporting in each stage of the methodology. Next, you will walk through the steps to create a visually compelling custom report in HubSpot’s dashboards, including learning the best practices for data visualization. Finally, the course will culminate in a project that asks you to apply your skills in reporting data on the dashboard. By the end of this course you will be able to: • Set data-driven goals for a business • Clean and organize your data in HubSpot • Create custom contact properties in HubSpot • Identify ways in which data can help improve the attraction of customers • Identify key metrics for sales effectiveness analysis • Analyze sales content • Explain the importance and the steps involved in forecasting using sales hub • Identify key customer service success metrics • Evaluate customer service success • Create a custom report in HubSpot • Describe data visualization best practices • Create a visually compelling dashboard in HubSpot • Demonstrate the use of data in reporting and dashboards Regardless of your current experience, this course will instruct you on how to create a data-driven business and report on your sales efforts within the HubSpot dashboard. This course is intended for anyone interested in jumpstarting their career in sales - whether you’re changing careers and looking for an entry-level role, or want to hone your skills in your current role as a sales representative. It does not require any background knowledge or experience to get started. Throughout the course, you will complete exercises that ask you to apply the skills you have learned in a practical way, such as creating a custom contact property, reporting on each stage in customer relationship, and creating a visually compelling dashboard in HubSpot. You will compile your work and submit it as a project at the end of the course.

Навыки, которые вы освоите

DashboardData VisualizationCustomer Success ManagementPerformance ReportingCustomer Relationship ManagementSalesCustomer ServiceCustomer Relationship Management (CRM) SoftwareSales EnablementMarketing AnalyticsData-Driven Decision-MakingBusiness ReportingPerformance MetricCustomer EngagementContent Performance AnalysisBusiness MetricsCustomer Data ManagementSales ProcessForecastingHubSpot CRM

Программа курса

4 модулей · 77 учебных материалов

01Data-Driven Business Foundation23 материалов

Introduction to the Program

Introduction to the ProgramВидеоCourse Introduction VideoВидеоCareers in Sales and Customer Relationship ManagementВидеоCourse SyllabusЧтение

Учитесь у экспертов

Tiphaine Amblard

Преподаватель курса

Sales Reporting with HubSpot
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Обучение на Coursera

≈ 17.7 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Русский, Тайский, Индонезийский, Шведский, Турецкий, Испанский, Хинди, Японский, Казахский, Польский

Часть программы вашего университета
How to Be Successful in this CourseЧтение
Meet and GreetОбсуждение

Fundamentals of a Data-Driven Business

Weekly Introduction: Fundamentals of a Data-Driven BusinessВидеоA Case for Data-Driven Decision-MakingВидеоUsing Data to Define Your Purpose in BusinessВидеоData-Driven Goal Setting for Your BusinessВидеоSummary of Techniques and Frameworks to Use for Data-Driven Goal SettingЧтениеPractice Quiz: Fundamentals of a Data-Driven BusinessЗаданиеShare a Time from Your Own Experience Where You Made a Data-Driven DecisionОбсуждение

Managing your Business Data in HubSpot

Unpacking CRMs and Object DataВидеоTailoring the Customer Experience as a Harley-Davidson DealershipЧтениеPreparing Your CRM for ReportingВидеоHow to Create Custom Contact Properties in HubSpotВидеоExercise: Create a Custom Property in HubSpotЗаданиеAuditing and Cleaning Your Data in HubSpotВидеоPractice Quiz: Managing Your Business Data in HubSpotЗаданиеGraded Quiz: Data-Driven Business FoundationЗаданиеExercise: Data-Driven Decision-MakingЗаданиеWeekly Review: Data-Driven Business FoundationВидео
02Use Reporting to Drive Success27 материалов

Driving Growth with Attract Stage Reporting

Weekly Introduction: Use Reporting to Drive SuccessВидеоThe Inbound Methodology – Attract, Engage, and DelightЧтениеUsing Data in the Attract Stage: Hypothesis and A/B TestingВидеоThe Complete A/B Testing KitЧтениеUsing Data in the Attract Stage: Use Experiments to Familiarize Yourself with Your AudienceВидеоMarketing Metrics to Know in HubSpotЧтениеUnderstanding the Basics of UTM ParametersЧтениеUsing Marketing Hub to Evaluate Attract Stage DataЧтениеPractice Quiz: Driving Growth with Attract Stage ReportingЗаданиеHubSpot Customer Spotlight: New Breed MarketingВидеоExercise: Reporting in the Attract StageЗадание

Unlocking the Power of Engage Stage Reporting

Engage Stage Metrics to ConsiderВидеоLagging and Leading Indicators ReviewЧтениеForecasting and Analytics in Sales HubВидеоAnalyzing Your Sales ContentЧтениеPractice Quiz: Unlocking the Power of Engage Stage ReportingЗаданиеHow HubSpot Helped CancerIQ Adapt and Scale Its BusinessЧтение

Creating Momentum with Delight Stage Reporting

Data-Driven Decision Making in Customer ServiceВидеоThe Customer Service Metrics CalculatorЧтениеAnalyzing Your Knowledge BaseЧтениеAnalyzing Your Service Team ProductivityЧтениеPractice Quiz: Creating Momentum with Delight Stage ReportingЗаданиеHubSpot Customer Spotlight: Santa Cruz BicyclesЧтение
03Dashboards and Custom Reports21 материалов

Creating Custom Reports in HubSpot

Weekly Introduction: Dashboards and Custom ReportsВидеоData Considerations Before Building Custom ReportsВидеоSteps to Creating a Custom Report in HubSpot: The Importance of a Good Research QuestionВидеоSteps to Creating a Custom Report in HubSpot: Using Data SourcesВидеоSteps to Creating a Custom Report in HubSpot: Example UI Walkthrough of Building a Custom Report in HubSpotВидеоSteps to Creating a Custom Report in HubSpot: UI Walkthrough: The Importance of FiltersВидеоSteps to Creating a Custom Report in HubSpot: UI Walkthrough: Build a Custom Report that Contains Object and Event DataВидеоSteps to Creating a Custom Report in HubSpot: UI Walkthrough: Using Sales Data in Custom ReportsВидеоPractice Quiz: Creating Custom Reports in HubSpotЗадание

Designing Compelling HubSpot Dashboards

Best Practices for Data VisualizationВидеоThe Basics of Dashboard DesignВидеоDesigning Visually Compelling Dashboards in HubSpotВидеоDashboards and Digital DesignЧтениеPractice Quiz: Designing Compelling HubSpot DashboardsЗаданиеExercise: Explore the Dashboard LibraryЗадание
04Reporting with Hubspot: Application6 материалов

Reporting with HubSpot: Application

Weekly Introduction: Reporting with HubSpot ProjectВидеоProject OverviewВидеоProject: Reporting with HubSpotВзаимная проверкаCareer Support ResourcesЧтениеHow to Add Your Info to LinkedInЧтениеCongratulations! Reporting with HubSpotВидео
Exercise: Reporting in the Engage StageЗадание
Graded Quiz: Use Reporting to Drive SuccessЗадание
Weekly Review: Use Reporting to Drive SuccessВидео
Exercise: Reporting in the Delight StageЗадание
Exercise: Dashboard DesignЗадание
Resizing Reports on Your HubSpot DashboardВидео
Exercise: Resize and Move a Report on Your HubSpot DashboardЗадание
Customizing Your HubSpot DashboardЧтение
Graded Quiz: Dashboards and Custom ReportsЗадание
Weekly Review: Dashboards and Custom ReportsВидео