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Groundwork for Success in Sales Development · LearnSpace
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Groundwork for Success in Sales Development

Курс от Salesforce, SV Academy
Начальный≈ 20 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This is Course 1 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete later courses, please ensure you have completed this course before moving on. This course is here to introduce you to the key role of a Sales Development Representative at a tech company. We want you to develop a winning professional mindset powered by emotional literacy, strategic thinking, time management, and task prioritization. We’ll also focus on how you’ll be managing your physical, mental, emotional, and spiritual well-being in both your personal and professional life. Course 1 in the Sales Development Representative (SDR) Professional Certificate will give you the necessary skills to launch a career in the non-technical side of the tech industry. In this course you will learn to: - Confidently articulate the purpose and power of the SDR role in the tech industry - Effectively select strategies and tools for developing a winning professional mindset - Justify strategies for time management and prioritization that yield results in your personal and professional life - Compose plans for taking responsibility for your physical, mental, emotional, and spiritual well-being within personal and professional relationships To be successful in this course, you should have: - An ability to communicate in verbal and written form in a way that is accessible and understandable by a general audience (you don’t need to be formal or refined) - Baseline computer literacy (you must be able to use a word processor, web search, and email) - Familiarity with social media, including LinkedIn - Ability and willingness to learn new technology tools - Motivation to grow personally and professionally - Hunger for feedback and coaching

Навыки, которые вы освоите

Sales DevelopmentStress ManagementSalesPersonal DevelopmentPrioritizationAccountabilityTime ManagementProfessionalismProfessional DevelopmentSelf-AwarenessProductivityTeamworkGoal SettingSalesforceOpen MindsetConstructive FeedbackGrowth MindednessCollaborationPerformance Metric

Программа курса

4 модулей · 94 учебных материалов

01Break into the World of Tech Sales26 материалов

Introduction to Specialization and Course

Mark Cuban Welcomes You to the SV Academy SDR Professional CertificateВидеоThe Groundwork for Success in Sales DevelopmentВидеоAchieving Financial FreedomВидеоWhy I Hire SDRs (I am a Hiring Manager)Видео

Учитесь у экспертов

Ernest Owusu

Sr. Director, Sales Development, 6sense, Former NFL Athlete, Minnesota Vikings

NaOmi Furukawa

Program Manager, Fellow Success, SV Academy

Akhil Cherukupally

Corporate Account Executive, Palo Alto Networks

Alicia Mitchell

Business Solutions Consultant, InsideView

Marcos Serna

Account Executive, Okta

Trailhead

Online Learning Platform

Lara Arabi

Customer Engagement Specialist, Google

Andrae Washington

Sales Enablement Lead, Onna

Groundwork for Success in Sales Development
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Обучение на Coursera

≈ 20 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Узбекский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
Intro to the Sales Development Representative Professional Professional CertificateВидео
Instructor Introduction: NaOmi FurukawaВидео
SyllabusЧтение
Meet and GreetОбсуждение

Discovering the Tech Ecosystem and Software-as-a-Service (SaaS)

SaaS Is the Future of TechВидеоFast Growing TechЧтениеSV Academy Ambassadors: Breaking into SaaSВидеоGreat Stories in TechОбсуждениеPractice Quiz: Discovering the Tech Ecosystem and Software-as-a-Service (SaaS)Задание

Demystifying Sales and Sales Development

Demystifying SalesВидеоWhat Is Sales Development?ВидеоSales MethodologyЧтениеSDR by SaaS Funding StageВидеоLaunching Your Career in TechЧтениеPractice Quiz: Demystifying Sales and Sales DevelopmentЗадание

Experiencing a Day in the Life of a Sales Development Representative (SDR)

A Day in the Life of an SDRВидеоIntroduction to the SDR & BDR WorkflowВидеоEnvisioning Your Future: A Typical Day in Sales DevelopmentЧтениеPractice Quiz - Experiencing a Day in the Life of a Sales Development Representative (SDR)ЗаданиеReview of Week 1: Break into the World of Tech SalesВидеоGetting Amped About the SDR RoleОбсуждениеGraded Quiz: Breaking into the World of Tech SalesЗадание
02Adopt the Winning Professional Mindset25 материалов

Fueling Your Growth Mindset

Growth Mindset Versus Fixed MindsetВидеоCarol Dweck's TED TalkЧтениеWhat Kind of Mindset Do You Have?ОбсуждениеThe Growth Mindset: An SDR's Best FriendВидеоPractice Quiz: Fueling Your Growth MindsetЗадание

Becoming Rejection Proof

Grit and the Importance of Embracing Failure (Near-Wins)ВидеоLet’s Talk About GritЧтениеEmbracing Near Wins with Sarah LewisЧтениеGritty SDRsВидеоHoning your Professional Mindset to Become Rejection-ProofОбсуждениеPractice Quiz: Becoming Rejection ProofЗадание

Holding the Keys to Self-Confidence

Optimism and Self-ConfidenceВидеоBuilding Self-Confidence: How to Overcome ChallengesВидеоMulti-Day Exercises for Building Self-ConfidenceЧтениеPositive Intelligence Quotient and Saboteurs AssessmentЧтениеUnderstanding Your SaboteursОбсуждениеPractice Quiz: Holding the Keys to Self-ConfidenceЗадание

Giving and Receiving Feedback

Giving and Receiving FeedbackВидеоSV Academy Playbook on Giving and Receiving FeedbackЧтениеPractice Quiz: Giving and Receiving FeedbackЗаданиеReview of Week 2: Adopt the Winning Professional MindsetВидеоExemplifying the Winning Professional MindsetОбсуждениеIntroduction to the Mock CompanyВидео
03Crush Goals through Time Management and Prioritization26 материалов

Developing a Metrics-Orientation

Developing a Metrics-OrientationВидеоGetting to the Top of the LeaderboardВидеоThe Importance of Goal-Orientedness in SalesЧтениеWhat Metrics Do SDRs Track?ВидеоSetting SMART GoalsОбсуждениеPractice Quiz: Developing a Metrics-OrientationЗадание

Understanding Your Working Style and Energy Patterns

Understanding Your Working StyleВидеоUnderstanding Your Energy PatternsВидеоManaging Your Most Important Resource: TimeЧтениеOptimizing Your Working Style and Energy Patterns for Maximum ResultsОбсуждениеManaging Your Energy Like a ProЧтениеPractice Quiz: Understanding Your Working Style and Energy PatternsЗадание

Using the 80:20 Principle to Optimize and Prioritize

Introduction to Time Management and PrioritizationВидеоIntroduction to the 80:20 RuleВидеоLearning More About The 80:20 Rule in BusinessЧтениеSV Academy Ambassadors: Tips on Time ManagementВидеоPractice Quiz: Using the 80:20 Principle to Optimize and PrioritizeЗадание

Making Habits Out of Tactical Strategies

Habit-Formation and the Importance of HabitsВидеоOptimizing Your CalendarВидеоTime Management and Prioritization PlaybookЧтениеSV Academy Time Management & Prioritization TemplatesЧтениеPractice Quiz: Making Habits Out of Tactical StrategiesЗаданиеProtecting Your Time Through FeedbackОбсуждение
04Collaborate in a Top-Performing Team17 материалов

Taking 100% Accountability

Taking Full AccountabilityВидеоAre You Above or Below the Line?ЧтениеAre You Taking 100% Responsibility?ЧтениеRadical Responsibility and YouОбсуждениеPractice Quiz: Taking 100% AccountabilityЗадание

Thriving With Curiosity

Coachability: The Key to SuccessВидеоLearning through CuriosityЧтениеNavigating Professional Dilemmas WIth CuriosityОбсуждениеPractice Quiz: Thriving With CuriosityЗадание

Excelling Through Collaboration and Competition

Excelling through Collaboration and CompetitionВидеоSDR TeamworkВидеоPractice Quiz: Excelling through Collaboration and CompetitionЗаданиеReview of Week 4: Collaborate in a Top-Performing TeamВидеоGetting Curious about ConflictОбсуждениеCourse Review: Groundwork for Success in Sales DevelopmentВидео
Peer Review Instructions and Sample - Week 2Видео
Adopting the Winning Professional MindsetВзаимная проверка
Review of Week 3: Crush Goals through Time Management and PrioritizationВидео
Peer Review Instructions and Sample - Week 3Видео
Building a Weekly SDR CalendarВзаимная проверка
Peer Review Instructions and Sample - Week 4Видео
Taking Responsibility for Disruptions to Your PlanВзаимная проверка