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Site Reliability Engineering: Measuring and Managing Reliability · LearnSpace
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courseraIT и технологии

Site Reliability Engineering: Measuring and Managing Reliability

Курс от Google Cloud
Средний≈ 13.6 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. In this course, students learn approaches for devising appropriate SLIs and SLOs and managing reliability through the use of an error budget.

Навыки, которые вы освоите

Site Reliability EngineeringService LevelSoftware DocumentationTechnical DocumentationDevOpsRisk Management Framework

Программа курса

7 модулей · 87 учебных материалов

01Introduction to SRE12 материалов

About this Course

Course structureВидео

What Is SRE? How Does It Differ from Devops?

What's the difference between DevOps and SRE? - IntroВидеоWhat's the difference between DevOps and SRE?ВидеоDevOps/SREЗадание

Who are CRE? How can they help you be more reliable?

Учитесь у экспертов

Google Cloud Training

Преподаватель курса

Site Reliability Engineering: Measuring and Managing Reliability
В каталоге вашей программы

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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 13.6 ч

7 модулей

Язык: Английский

Субтитры: Арабский, Французский, Китайский (Китай), Итальянский, Бразильский португальский, Корейский, Немецкий, Индонезийский, Испанский, Японский

Часть программы вашего университета
Now SRE Everyone Else with CRE! - IntroВидео
Now SRE Everyone Else with CRE!Видео
CRE's Three Reliability PrinciplesВидео
Reliability in the CloudВидео

Why Are SLOs Important for Your Organization?

How SLOs help your business make decisionsВидеоHow SLOs help you build features fasterВидеоHow SLOs help you balance operational and project workВидеоMaking SLOs work for your organizationВидео
02Targeting Reliability11 материалов

Introduction

IntroductionВидео

Promises, Promises. SLOs vs SLAs. Happiness Test.

SLOs vs SLAsВидеоThe happiness testВидеоA working serviceЗаданиеSLOs and SLAsЗадание

How Do We Measure Reliability? Edge Cases

How do we measure reliability?ВидеоEdge casesВидео

How Reliable Should a Service Be? Setting Targets for Reliability. Iterate!

100% is the wrong targetВидеоIteratingВидеоReliability and iteratingЗадание

Graded Quiz

Targeting Reliability AssessmentЗадание
03Operating for Reliability10 материалов

Introduction

IntroductionВидео

When Do We Need to Make a Service More Reliable? Error Budgets.

Error budgetsВидео

Trading off Reliability Against Features

Everything is a trade-offВидеоError budgets: advanced conceptsВидеоError budgetsЗадание

How Do We Make a Service More Reliable?

Axes of improvementВидеоOperational approach to increasing reliabilityВидеоIncreasing reliabilityЗаданиеModule summaryВидео

Graded Quiz

Operating for Reliability AssessmentЗадание
04Choosing a Good SLI22 материалов

Introduction

IntroductionВидео

Metrics and Measurement

User happiness in metric formВидеоMeasuring happinessЗаданиеThe properties of good SLI metricsВидеоWays of measuring SLIsВидеоWhich measurement strategies have complementary pros/cons?Обсуждение

Commonly Used SLIs

The SLI menuВидеоDefining Freshness and CorrectnessОбсуждениеThe SLI equationВидеоRequest / Response SLIsВидеоWhen should you set your latency thresholds?ОбсуждениеCommonly used SLIsЗаданиеData processing SLIs

Managing Complexity

But my system is really complex!ВидеоManaging complexity with aggregationВидеоManaging complexity with bucketingВидеоIs bucketing useful elsewhere?Обсуждение

Setting Reliability Targets

Achieveable SLOsВидеоAspirational SLOsВидеоContinuous improvementВидео
05Developing SLOs and SLIs11 материалов

Introduction

IntroductionВидео

Introducing Our Example Game

The 4 step processВидеоOur example gameВидеоLoading the profile pageВидео

Refining SLI Specifications

Refining SLI specificationsВидеоPostmortem!ЗаданиеChoose SLI specifications and refine them into SLI implementations for another, more complex user journey.Взаимная проверка

Do the SLIs cover the failure modes of the service? What SLOs?

Looking for observability gapsВидеоFailure modesВидеоSetting Achievable SLO targetsЗаданиеWalk the user journey and set aspirational SLO targets for another, more complex user journey.Взаимная проверка
06Quantifying Risks to SLOs6 материалов

Introduction

IntroductionВидео

Reliability Risks

Is your error budget realistic?ВидеоBrainstorm SLO risks for our example service.Взаимная проверка

Characterizing Risk

Modeling risks in our spreadsheetВидео

Analyzing Risk

Analyzing riskВидеоFill in the Risk Catalog sheet, estimate SLO impact, and propose fixes or mitigations to meet the desired availability target.Взаимная проверка
07Consequences of SLO Misses 15 материалов

Introduction

IntroductionВидеоProduction outagesОбсуждение

Why You Should Document Your SLO: what to document and where

No surprisesВидеоA dashboard exampleВидеоSLO MetadataОбсуждение

Why You Need an Error Budget Policy

Why an error budget policy?ВидеоError budget policiesЗаданиеMetadata usageОбсуждение

How to Write an Error Budget Policy

Fundamentals of an error budget policyВидеоHow to draft an error budget policyВидеоError budget policy - considerationsЗадание

An Example Error Budget Policy

Example policy thresholdsВидеоA hypothetical policy scenarioВидео

Course Conclusion

Course conclusion and video wrap upВидео

Graded Quiz

Consequences of SLO MissesЗадание
Видео
Correctness and CoverageЗадание
Correctness SLIs for everything?Обсуждение