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Soft skills for clinicians: Communication · LearnSpace
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Soft skills for clinicians: Communication

Курс от Creo Incubator
Начальный≈ 4.2 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

In CREO Soft Skills for Clinicians: Communication Course, you will learn practical techniques to communicate clearly and empathetically with patients, families, and colleagues, even under pressure. The course covers communication fundamentals, styles and channels, and the role of nonverbal signals in building trust and reducing misunderstandings. You’ll also practice high-stakes situations such as delivering challenging news, navigating difficult conversations, staying calm in tense moments, and giving constructive feedback while handling pushback. By the end of the course, you will be able to communicate with greater clarity, confidence, and professionalism to support patient safety, stronger relationships, and better teamwork.

Навыки, которые вы освоите

CommunicationCommunication StrategiesConstructive FeedbackPatient SafetyInterpersonal CommunicationsEmpathyClinical LeadershipFollow ThroughRelationship BuildingTrustworthinessVerbal Communication SkillsProfessionalismNon-Verbal CommunicationPatient CommunicationComposure

Программа курса

3 модулей · 23 учебных материалов

01Communication for clinicians5 материалов
Clinical Meaning Beyond Words PLUGINClinical Interpretation Under PressurePLUGINProfessional Distance — Balancing Neutrality and ProximityPLUGINThe Four Foundational Forces of Clinical InteractionPLUGIN

Учитесь у экспертов

Martine Abboud

Преподаватель курса

Soft skills for clinicians: Communication
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 4.2 ч

3 модулей

Язык: Английский

Субтитры: Дари, Пушту

Часть программы вашего университета
Case Study – The 47-Second DivergencePLUGIN
02How to communicate effectively?17 материалов
What is communication?PLUGINCommunication stylesPLUGINMeans of communicationPLUGINNonverbal communicationPLUGINCommunication at workPLUGINHow to Share Challenging NewsВидеоHow to transform bad news into encouragementВидеоHow can you stay calm and focused when delivering bad news ВидеоHow to have a difficult conversation?PLUGINA difficult conversation doesn't end when wordsВидеоHow to stay focused in high pressure conversationsВидеоHow to act after a difficult conversationВидеоDifficult conversations are rarely just about wordsВидеоRight tone for constructive feedback ВидеоHow can you give constructive feedback without being too blunt? ВидеоHow to respond to pushback of feedback you give?ВидеоTips for handling resistance to feedback Видео
03Course Assignment1 материалов
Final Course AssignmentЗадание