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Stakeholder Relations and Reporting · LearnSpace
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Stakeholder Relations and Reporting

Курс от Microsoft
Начальный≈ 22.7 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

This course will equip you with the essential skills to manage stakeholder relationships and effectively report on PR campaign outcomes. In this course, you will: • Identify key stakeholders relevant to different PR scenarios, assess their potential impact and influence on PR activities, and prioritize stakeholder engagement based on these factors. • Identify and use key metrics for evaluating the effectiveness of PR campaigns, demonstrating the ability to assemble comprehensive reports that summarize PR campaign results. • Develop a strategic plan for clear and effective communication with community and government stakeholders during a PR campaign, integrating their diverse concerns and engagement needs into the overall communication strategy. • Conduct a comprehensive stakeholder analysis to identify and characterize different stakeholder groups involved in a PR campaign, developing and implementing strategies for engagement and constructive feedback processing throughout the campaign. By the end of this course, you will be proficient in identifying and engaging key stakeholders, evaluating PR campaign effectiveness, and developing strategic communication plans.

Навыки, которые вы освоите

Stakeholder EngagementStakeholder CommunicationsPerformance ReportingReport WritingPublic RelationsData VisualizationData StorytellingBusiness ReportingStakeholder ManagementStrategic CommunicationCommunity OutreachCommunication PlanningMarketing EffectivenessPromotions and CampaignsPublic AffairsPerformance MetricStakeholder AnalysisMarketing and Public RelationsRelationship Building

Программа курса

4 модулей · 107 учебных материалов

01Introduction to Stakeholder Management31 материалов

Introduction to the Program

Microsoft Communications and Public Relations Associate Professional Certificate IntroductionВидеоCourse Introduction: Stakeholder Management and ReportingВидеоInstructor IntroductionВидеоCourse SyllabusЧтение

Understanding Stakeholders in PR

Учитесь у экспертов

Microsoft

Преподаватель курса

Stakeholder Relations and Reporting
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Обучение откроется на Coursera
в новой вкладке

Обучение на Coursera

≈ 22.7 ч

4 модулей

Язык: Английский

Субтитры: Арабский, Узбекский, Пушту, Азербайджанский, Испанский, Дари, Казахский

Часть программы вашего университета
Introduction to Understanding Stakeholders in PRВидео
Stakeholder Landscape in Public RelationsВидео
Internal vs. External Stakeholders in PRВидео
Practical Application: Stakeholder CategorizationВидео
Understanding Stakeholders in PRЧтение
Activity: Stakeholder CategorizationЗадание
Practice Quiz: Understanding Stakeholders in PRЗадание

Assessing Stakeholder Impact and Influence

Stakeholder Interest, Influence, and Impact in PRВидеоAssessing Stakeholder Impact in PRВидеоPractical Application: Analyzing Stakeholder ImpactВидеоAssessing Stakeholder Impact and InfluenceЧтениеActivity: Stakeholder AnalysisЗаданиеPractice Quiz: Assessing Stakeholder Impact and InfluenceЗадание

Prioritizing Stakeholder Engagement

Strategies for Engaging Key StakeholdersВидеоAligning Stakeholder Engagement to PR GoalsВидеоPractical Application: Creating a Stakeholder Engagement StrategyВидеоSummary of Stakeholder Engagement Principles and StrategiesЧтениеActivity: Crafting a Stakeholder Engagement StrategyЗаданиеPractice Quiz: Prioritizing Stakeholder EngagementЗадание

Integrating Stakeholder Management into PR Planning

Models of Feedback CollectionВидеоIntegrating Feedback into PR CampaignsВидеоPractical Application: Integrating Stakeholder Feedback into a CampaignВидеоKey Strategies for Stakeholder Integration in PRЧтениеActivity: Integrating Stakeholder Feedback into a PR CampaignЗаданиеPractice Quiz: Integrating Stakeholder Management into PRЗаданиеGraded Quiz: Introduction to Stakeholder ManagementЗаданиеConclusion: Introduction to Stakeholder ManagementВидео
02Basics of PR Reporting32 материалов

Fundamentals of PR Reporting

Introduction: Basics of PR ReportingВидеоThe Role and Purpose of PR ReportingВидеоBuilding Blocks of PR ReportingВидеоTailoring PR Reports to Different AudiencesВидеоOverview of PR Reporting EssentialsЧтениеPractice Quiz: Fundamentals of PR ReportingЗадание

Key Metrics for PR Campaign Effectiveness

Understanding PR MetricsВидеоQuantitative vs. Qualitative Metrics in PRВидеоQuick Guide to Calculating Key PR MetricsЧтениеTools for Tracking PR MetricsВидеоPractical Application: Implementing PR MetricsВидеоKey Metrics for Assessing PR EffectivenessЧтение

Assembling Comprehensive PR Campaign Reports

Structure of a PR ReportВидеоData Visualization for PR ReportsВидеоWriting for PR ReportsВидеоPresentation Techniques for PR ReportsВидеоPractical Application: Assembling a PR ReportВидеоKey Takeaways on Assembling PR ReportЧтение

Tailoring Reports for Different Audiences

Audience Analysis for PR ReportingВидеоPR Reports for External StakeholdersВидеоPR Reports for ManagementВидеоReporting Within TeamsВидеоPractical Application: Tailoring Reports to Diverse AudiencesВидеоKey Points in Tailoring PR Reports for Different AudienceЧтение
03Community & Government Relations in PR30 материалов

Foundations of Community and Government Relations

Introduction: Community and Government Relations in PRВидеоCommunity and Government Relations in PRВидеоRole of Public Relations in Public AffairsВидеоEngaging with Community and Government StakeholdersВидеоPractical Application: Applying Principles of EngagementВидеоKey Concepts in Community and Government RelationsЧтениеActivity: Identify a PR CampaignЗаданиеPractice Quiz: Foundations of Community and Government RelationsЗадание

Developing Communication Strategies for Community Engagement

Identifying Community Stakeholder NeedsВидеоMessaging for Community StakeholdersВидеоPractical Application: Developing a Community Engagement StrategyВидеоSummarizing Community Engagement StrategiesЧтениеActivity: Crafting Messages for Specific Community StakeholdersЗаданиеPractice Quiz: Developing Communication Strategies for Community EngagementЗадание

Strategic Planning for Government Relations

Identify Government Stakeholder NeedsВидеоMessaging for Government StakeholdersВидеоBuilding Relationships with Government Officials and PolicymakersВидеоPractical Application: Developing a Government Relations StrategyВидеоSummarizing Strategic Planning for Government RelationsЧтениеActivity: Crafting Messages for Government StakeholdersЗадание

Integrating Community and Government Concerns into PR Campaigns

Balancing Community and Government Interests in PR CampaignsВидеоIntegrating Community and Government Feedback into PR StrategiesВидеоEvaluating and Adjusting Communication StrategiesВидеоPractical Application: Community and Government Concerns in a CampaignВидеоIntegrating Community and Government Concerns into PR CampaignsЧтениеActivity: Engaging with Community and Government StakeholdersЗадание
04Project: Stakeholder Analysis and Reporting14 материалов

Develop a Comprehensive Stakeholder Relations and Reporting Strategy

Introduction to Project: Developing a PR strategyВидеоWalkthrough: Develop a Basic PR StrategyЧтениеProject: Develop a Stakeholder Relations and Reporting StrategyВзаимная проверка

Write Your Resume

Introduction to Job Preparation with AIЧтениеUsing AI to Create a ResumeВидеоResume ExamplesЧтениеCreate a Resume with AIЗадание

Craft Cover Letters

Using AI to Write Cover LettersВидеоExample Cover LettersЧтениеActivity: Create a Cover Letter with AIЗадание

Prepare for Your Interview

Interview PreparednessВидеоSample Interview QuestionsЧтениеPractice Interviewing with AIЗаданиеConclusion: Stakeholder Analysis & ManagementВидео
Activity: Selecting PR MetricsЗадание
Practice Quiz: Understanding and Applying PR MetricsЗадание
Activity: Developing a PR ReportЗадание
Practice Quiz: Assembling PR Campaign ReportsЗадание
Activity: Tailoring a PR Report to Multiple AudiencesЗадание
Practice Quiz: Tailoring Reports for Different AudiencesЗадание
Graded Quiz: Basics of PR ReportingЗадание
Conclusion: Basics of PR ReportingВидео
Practice Quiz: Strategic Planning for Government RelationsЗадание
Practice Quiz: Integrating Community and Government Concerns into PR CampaignsЗадание
Graded Quiz: Community and Government Relations in PRЗадание
Conclusion: Community and Government Relations in PRВидео