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The DMAIC Framework - Define and Measure Phase · LearnSpace
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The DMAIC Framework - Define and Measure Phase

Курс от SkillUp
Начальный≈ 10.3 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

The course is designed for Lean Six Sigma professionals to excel in the American Society for Quality (ASQ) Certified Six Sigma Green Belt (CSSGB) exam. The course focuses specifically on the first two phases of the define, measure, analyze, improve, and control (DMAIC) framework. In the define phase, you will learn to define a problem statement and project scope, whereas in the measure phase, you will learn about effective data collection strategies and measurement system analysis (MSA). By the end of this course, you will be able to: - Define specific, measurable, achievable, relevant, and time-bound (SMART) project goals and objectives. - Analyze the voice of the customer (VOC) data to translate it to critical to quality (CTQ) parameters. - Explain process mapping and define key performance metrics. - Plan data collection activities to quantify the performance of the process. The course is best suited for individuals who analyze and solve quality problems and work on quality improvement projects. It is recommended that you complete the first course in the ASQ-Certified Six Sigma Green Belt Exam Prep Specialization, Overview: Six Sigma and the Organization, before starting this course.

Навыки, которые вы освоите

Project ScopingProject ManagementData CollectionProcess CapabilityProject PlanningProbability & StatisticsStatistical AnalysisPerformance MetricStatisticsData AnalysisPerformance AnalysisProcess AnalysisSix Sigma MethodologyLean Six SigmaProcess Improvement and OptimizationProject EstimationStatistical MethodsProject SchedulesScope ManagementPerformance Measurement

Программа курса

5 модулей · 63 учебных материалов

01Define: Project Identification, Voice of the Customer (VoC), and Project Management Basics 16 материалов

Project identification and selection

Course introductionВидеоCourse overviewЧтениеProject identification and selectionВидеоProcess components, boundaries, and benchmarking conceptВидео

Учитесь у экспертов

Jaswant Singh Verma

Преподаватель курса

SkillUp

Преподаватель курса

The DMAIC Framework - Define and Measure Phase
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Обучение на Coursera

≈ 10.3 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Французский, Итальянский, Бразильский португальский, Корейский, Немецкий, Пушту, Испанский, Дари, Японский, Казахский, Венгерский

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SIPOC diagramВидео
Practice Quiz: Project identification and selection Задание

Voice of the customer (VoC) and customer identification

Customer identification and VoC data gatheringВидеоVoC to CTQ factors and Kano analysisВидеоPractice Quiz: Voice of the customer (VoC) and customer identification ЗаданиеUnderstanding Customer Needs Through Voice of the Customer (VoC)DIALOGUE

Project methodology

Defining project scope: Methods, charter, and stepsВидеоDefining project scope and key metrics ВидеоPractice Quiz: Project methodology ЗаданиеStakeholder insightsЧтениеImportance of performing key stakeholder analysisОбсуждениеGraded Quiz: Define: Project Identification, Voice of the Customer (VoC), and Project Management Basics Задание
02Define: Project Management and Planning Tools15 материалов

Project planning, risk analysis, and management tools

Work breakdown structure (WBS) and Gantt chartsВидеоCPM and PERT essentialsВидеоProject documentation and risk analysis ВидеоPractice Quiz: Project planning, risk analysis, and management tools Задание

Overview: Management and planning tools

Management and planning toolsВидеоSWOT analysis and decision matrixВидеоPractice Quiz: Overview: Management and planning tools Задание

Process performance metrics and team stages

Quality metrics and COQВидеоTeam evolution and management of roles and responsibilities ВидеоOverview: Team and decision-making toolsВидеоPractice: Diagnose a Project CrisisDIALOGUEPractice Quiz: Process performance metrics and team stagesЗаданиеData Cleaning and preprocessing Чтение
03Measure: Probability and Statistics and Collecting and Summarizing Data 17 материалов

Process mapping and principles of probability

Process analysis, documentation, and flowchartВидеоProbability principles and the central limit theoremВидеоPractice Quiz: Process mapping and principles of probability Задание

Statistical distributions, data sampling, and data collection methods

Statistical distributions and its typesВидеоChi-square, student’s T-distribution, and F-distributionsВидеоData types and data collection plan (DCP)ВидеоData sampling methodsВидеоReflect: Choosing Data and Sampling MethodsDIALOGUEOperational definition worksheet (ODW)ВидеоPractice Quiz: Statistical distributions, Data sampling, and data collection methodsЗадание

Descriptive statistics

Measures of central tendency and dispersion ВидеоGraphical methodsВидеоPractice: Connect Data to DecisionsDIALOGUEPractice Quiz: Descriptive statistics ЗаданиеProcess ControlЧтениеProcess maps and flowcharts Обсуждение
04Measure: Measurement System Analysis (MSA) 11 материалов

Measurement system analysis (MSA)

Measurement System Analysis (MSA) and its propertiesВидеоAttribute agreement analysis (AAA)ВидеоPractice Quiz: Measurement system analysis (MSA) Задание

Process performance and indices

Process and specification limitВидеоProcess capability and performance indices ВидеоPractice: Analyze Process Capability in ContextDIALOGUEPractice Quiz: Process performance and indices ЗаданиеShort-term and long-term capabilityЧтениеGage Repeatability and Reproducibility (Gage R&R) for Continuous Data ЧтениеHow do you think MSA impacts quality and decision-making?ОбсуждениеGraded Quiz: Measure: Measurement System Analysis (MSA) Задание
05Peer-Reviewed Assignment4 материалов

Peer-Reviewed Assignment

The Define and Measure PhaseВзаимная проверкаCourse wrap-up ВидеоCongratulations & Next Steps ЧтениеThanks from the Course TeamЧтение
Project planning, risk analysis, and management tools Обсуждение
Graded Quiz: Define: Project Management and Planning Tools Задание
Graded Quiz: Measure: Probability and Statistics and Collecting and Summarizing DataЗадание