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Understanding & Influencing Workplace Behavior · LearnSpace
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Understanding & Influencing Workplace Behavior

Курс от Northeastern University
Начальный≈ 15.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Examines today’s evolving environment, in which effective utilization of human resources is a source of competitive advantage. To maximize the contribution of organizational members, managers must be able to understand, diagnose, and influence workplace behavior in the context of change. Topics include management of cross-functional teams and boundaryless organizations. Emphasis is on the role of corporate culture and distributed leadership.

Навыки, которые вы освоите

AdvocacyEmpowermentChange ManagementInnovationLeadershipInfluencingOrganizational ChangeCommunication StrategiesCulture TransformationCultureLeadership and ManagementCross-Functional Team LeadershipStrategic LeadershipPeople ManagementTeam LeadershipOrganizational StructureBusiness TransformationTeam ManagementOrganizational LeadershipOrganizational Development

Программа курса

4 модулей · 61 учебных материалов

01Leaders and Organizations22 материалов

Getting Started

Welcome to Understanding & Influencing Workforce BehaviorЧтениеMeet Your Faculty: Laura HuangЧтениеSyllabusЧтениеProviding Mayo Insights: Dr. Fred Meyer and John PoeЧтение

Учитесь у экспертов

Laura Huang

Distinguished Professor

Understanding & Influencing Workplace Behavior
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Обучение на Coursera

≈ 15.1 ч

4 модулей

Язык: Английский

Субтитры: Узбекский, Пушту, Дари, Казахский

Часть программы вашего университета
Meet Your Fellow LearnersОбсуждение
Academic IntegrityЧтение

Module 1 Overview

C&S Grocers Case Study IntroductionВидеоCould Self-Managed Teams Work for Healthcare?Обсуждение

Lesson 1: Function of a Leader

Function of a LeaderВидеоCheck Your KnowledgeЗадание

Lesson 2: The CEE Model

The CEE ModelВидеоCheck Your KnowledgeЗадание

Lesson 3: Rick Cohen and the CEE Model

Rick Cohen and the CEE ModelВидео

Lesson 4: Rick Cohen's Action Plan

Rick Cohen's Action PlanВидео

Lesson 5: Hands-On vs. Hands-Off Leaders

Hands-On vs. Hands-Off LeadersВидеоCheck Your KnowledgeЗадание

Mayo Clinic Spotlight: Physician/Administrator Collaboration at Mayo Clinic

Physician/Administrator Collaboration at Mayo ClinicВидео

Lesson 6: Innovation in People Management

Innovation in People ManagementВидеоCheck Your KnowledgeЗадание

Module Wrap-Up

C&S Grocers ConclusionВидеоModule 1 SummaryВидеоModule QuizЗадание
02Power and Influence14 материалов

Module 2 Overview:

12 Angry Men Case Study IntroductionВидеоInfluencing OthersОбсуждение12 Angry Men FilmЧтение

Lesson 1: Power and Influence

Power and InfluenceВидео

Lesson 2: Major Bases of Power

Major Bases of PowerВидеоCheck Your KnowledgeЗадание

Lesson 3: Importance of Balancing Advocacy and Inquiry

Importance of Balancing Advocacy and InquiryВидеоCheck Your KnowledgeЗадание

Lesson 4: Procedural Versus Interpersonal Tactics for Influence

Procedural Versus Interpersonal Tactics for InfluenceВидеоCheck Your KnowledgeЗадание

Lesson 5: Logos, Pathos, Ethos

Logos, Pathos, EthosВидеоCheck Your KnowledgeЗадание

Module Wrap-Up

Module SummaryВидеоModule QuizЗадание
03Designing Organizations10 материалов

Module 3 Overview

Jean-Claude Biver Case Study IntroductionВидеоChanging the Narrative for Home HealthcareОбсуждение

Lesson 1: Building, Growing, and Maintaining

Building Growing, and MaintainingВидеоCheck Your KnowledgeЗадание

Lesson 2: Creating a System and Vision

Creating a System and VisionВидеоCheck Your KnowledgeЗадание

Lesson 3: Beacons, Architects, and Change Agents

Beacons, Architects, and Change AgentsВидеоCheck Your KnowledgeЗадание

Module Wrap-Up

Module SummaryВидеоModule QuizЗадание
04Leading Change15 материалов

Module 4 Overview

Case Study: TesseiЧтениеTessei Case Study IntroductionВидеоTessei and EffectivenessОбсуждениеNurse Burnout - Managing Change in Healthcare Project PreviewЧтение

Lesson 1: Change Strategies

Change StrategiesВидеоCheck Your KnowledgeЗадание

Lesson 2: Change Management Model

Change Management ModelВидеоCheck Your KnowledgeЗадание

Lesson 3: Criteria of Effectiveness

Criteria of EffectivenessВидеоCheck Your KnowledgeЗадание

Project: Nurse Burnout - Managing Change in Healthcare

Peer Review Brief and Rubric: Managing Change in HealthcareЧтениеManaging Change in HealthcareВзаимная проверка

Module Wrap-Up

Module SummaryВидеоModule QuizЗаданиеCourse SummaryЧтение