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Marketing Analytics

Курс от University of Virginia
Начальный≈ 16.1 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Organizations large and small are inundated with data about consumer choices. But that wealth of information does not always translate into better decisions. Knowing how to interpret data is the challenge -- and marketers in particular are increasingly expected to use analytics to inform and justify their decisions. Marketing analytics enables marketers to measure, manage and analyze marketing performance to maximize its effectiveness and optimize return on investment (ROI). Beyond the obvious sales and lead generation applications, marketing analytics can offer profound insights into customer preferences and trends, which can be further utilized for future marketing and business decisions. This course, developed at the Darden School of Business at the University of Virginia, gives you the tools to measure brand and customer assets, understand regression analysis, and design experiments as a way to evaluate and optimize marketing campaigns. You'll leave the course with a solid understanding of how to use marketing analytics to predict outcomes and systematically allocate resources. You can follow my posts in Twitter, @rajkumarvenk, and on linkedin: https://www.linkedin.com/in/education-marketing. Thanks, Raj Professor of Business Administration at Darden

Навыки, которые вы освоите

Marketing AnalyticsBrand StrategyRegression AnalysisBrand ManagementCustomer InsightsResource AllocationStatistical AnalysisA/B TestingCustomer AnalysisData-Driven MarketingData-Driven Decision-MakingMarketing EffectivenessMarketing StrategiesStatistical MethodsPredictive AnalyticsConsumer BehaviourBrandingReturn On Investment

Программа курса

5 модулей · 89 учебных материалов

01Leveraging User Generated Content15 материалов

Course Introduction

Data, Data Everywhere!ВидеоCourse OverviewВидеоCourse Overview & RequirementsЧтениеUse Discussion Forums to Deepen Your LearningЧтение

The Marketing Process

Учитесь у экспертов

Rajkumar Venkatesan

Ronald Trzcinski Professor of Business Administration

Marketing Analytics
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Обучение на Coursera

≈ 16.1 ч

5 модулей

Язык: Английский

Субтитры: Арабский, Французский, Бенгальский, Украинский, Китайский (Китай), Греческий, Итальянский, Бразильский португальский, Вьетнамский, Нидерландский, Корейский, Немецкий, Пушту, Урду, Русский, Тайский, Индонезийский, Шведский, Турецкий, Азербайджанский, Испанский, Дари, Хинди, Японский, Казахский, Венгерский, Польский

Часть программы вашего университета
Why Marketing Analytics?Видео
Introduction to the Marketing ProcessВидео
Airbnb Marketing ProcessВидео
Practice Quiz on the Marketing ProcessЗадание
Airbnb's Strategic ChallengeВидео
Airbnb's Marketing Strategy with DataВидео
Using Text AnalyticsВидео
Utilizing Data to Improve Marketing StrategyВидео
Takeaways: Improving the Marketing Process with AnalyticsВидео
Practice Quiz on Data Analytics BasicsЗадание
Week 1 Quiz: the Marketing ProcessЗадание
02Metrics for Measuring Brand Assets18 материалов

Understanding Brand and Brand Architecture

Intro to Metrics for Measuring Brand AssetsВидеоSnapple and Brand ValueВидеоDeveloping Brand PersonalityВидеоBrand Personality: Red BullВидеоPick a brand, any brand!ОбсуждениеDeveloping Brand ArchitectureВидеоBrand Architecture: Red BullВидеоBrand Architecture: Etch A SketchВидеоPractice Quiz on Brand and Brand ArchitectureЗаданиеEtch A Sketch's Brand PyramidОбсуждение

Calculating Brand Value

Measuring Brand ValueВидеоMeasuring Brand Value: Key PointsВидеоRevenue Premium as a Measure of Brand EquityВидеоCalculating Brand Value: SnappleВидеоPractice Quiz on Calculating Brand ValueЗаданиеTakeaways: Measuring Brand ValueВидео

Building Brand Architecture Assignment

Building Brand ArchitectureВзаимная проверка
03Customer Lifetime Value15 материалов

Lesson Videos

Welcome to Week 3ВидеоCustomer Lifetime Value (CLV)ВидеоCustomer Lifetime Value: NetflixВидеоCalculating CLVВидеоUnderstanding the CLV FormulaВидеоApplying the CLV Formula: NetflixВидеоHow long is a customer worth keeping?ОбсуждениеExtending the CLV Formula, Part 1ВидеоExtending the CLV Formula, Part 2ВидеоChallenge yourself!Обсуждение

CLV Applications

Using CLV to Make Decisions: IBMВидеоCLV: A Forward Looking MeasureВидеоPractice Quiz on CLVЗаданиеTakeaways: CLVВидеоWeek 3 Quiz on CLVЗадание
04Marketing Experiments21 материалов

Understanding Experimental Design

Welcome to Week 4ВидеоSpreadsheet with FormulasЧтениеDetermining Cause and Effect through ExperimentsВидеоDesigning Basic ExperimentsВидеоDesigning Before - After ExperimentsВидеоPractice Quiz 1 on Designing ExperimentsЗадание

Calculating Break Even and Lift

Designing Full Factorial Web ExperimentsВидеоDesigning an Experiment: Etch A SketchВидеоAnalyzing an Experiment: Etch A SketchВидеоPractice Quiz 2 on Calculating Break Even and LiftЗаданиеAnalyzing an Experiment: Betty SpaghettyВидеоProjecting LiftВидеоCalculating Projected Lift: Betty SpaghettyВидеоPitfalls of Marketing Experiments: Betty SpaghettyВидеоMaximizing Effectiveness: NanoblocksВидеоTransformation of Marketing at the Ohio Art Company (abridged)ЧтениеTakeaways: Marketing ExperimentsВидеоMBTN AssessmentsЧтениеPractice Quiz 3 on Projecting LiftЗаданиеWeek 4: Marketing Experiments QuizЗадание

Assignment: Design a Marketing Experiment

Design a Marketing ExperimentВзаимная проверка
05Regression Basics20 материалов

Understanding and Interpreting Regressions

Welcome to Week 5ВидеоUsing Regression AnalysisВидеоWhat Regressions RevealВидеоInterpreting Regression OutputsВидеоMultivariable RegressionsВидеоOmitted Variable BiasВидеоUsing Price Elasticity to Evaluate MarketingВидеоUnderstanding Log-Log ModelsВидеоMarketing Mix ModelsВидеоTakeaways: RegressionsВидеоPractice Quiz: RegressionsЗаданиеWeek 5 Quiz on Regression AnalysisЗаданиеCourse ConclusionВидео

Practitioner Perspectives

Interview with Jennifer Chick, VP Marketing, Hilton Worldwide - Part 1ВидеоInterview with Jennifer Chick, VP Marketing, Hilton Worldwide - Part 2ВидеоInterview with Paul Hunter, Head of Operations, dunnhumby, on Using Data - Part 1ВидеоInterview with Paul Hunter, Head of Operations, dunnhumby, on Using Data - Part 2ВидеоInterview with Paul Flugel, VP of Global Marketing Performance - Part 1ВидеоInterview with Paul Flugel, VP of Global Marketing Performance - Part 2Видео
Week 2 Quiz on Measuring Brand AssetsЗадание
What did you learn from each of the guest speakers?Обсуждение