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Communication Skills: How to Succeed with People · LearnSpace
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Communication Skills: How to Succeed with People

Курс от John Wiley & Sons
Начальный≈ 8.9 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Based on the best-selling book, How to Succeed with People, by Paul McGee. Success in any professional environment depends on how effectively you work with people. This course explores the psychology, attitudes, and behaviors that shape human interaction, helping you understand why people act the way they do and how those dynamics impact relationships and results at work. Through practical insights and reflective frameworks, the course equips you to improve communication, manage expectations, handle conflict, and influence change more effectively. You’ll learn how to respond rather than react, set healthy boundaries, and build stronger working relationships that lead to better outcomes. What sets this course apart is its honest, experience-driven approach to people skills. It blends behavioral theory with real-world scenarios, offering actionable guidance you can apply immediately in professional and personal interactions. This course is ideal for professionals, managers, team leaders, and anyone who works closely with others and wants to improve interpersonal effectiveness. No formal prerequisites are required, but an openness to self-reflection and change will help you get the most value from the course. From" How to Succeed with People" This edition first published 2024 by John Wiley & Sons, Ltd. Copyright 2024 Paul McGee, Used by arrangement with John Wiley & Sons, Inc.

Навыки, которые вы освоите

Communication StrategiesCommunicationEmpathyConstructive FeedbackPersonal DevelopmentTeam Performance ManagementSelf-AwarenessInterpersonal CommunicationsRelationship BuildingInfluencingLeadership StudiesLeadershipChange ManagementBehavior ManagementLeadership and ManagementTeam LeadershipOrganizational ChangeConflict ManagementExpectation ManagementActive Listening

Программа курса

25 модулей · 77 учебных материалов

01People can’t be fixed4 материалов

Lesson 1

Course OverviewВидеоPeople can’t be fixed - Overview VideoВидеоPeople can't be fixed - The ReadingЧтениеThe Complexity of Human NatureЗадание

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Wiley Skills Network

Преподаватель курса

Communication Skills: How to Succeed with People
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Обучение на Coursera

≈ 8.9 ч

25 модулей

Язык: Английский

Субтитры: Дари, Пушту

Часть программы вашего университета
02The Mystery of History (Part 1)4 материалов

Lesson 1

The Mystery of History (Part 1) - Overview VideoВидеоIntroductionЧтениеIs History Always a Big Deal?ЧтениеThe Influence of Past ExperiencesЗадание
03The Mystery of History (Part 2)3 материалов

Lesson 1

The Mystery of History (Part 2) - Overview VideoВидеоThe Mystery of History (Part 2) - The ReadingЧтениеThe Influence of History on Human BehaviorЗадание
04Most people suffer from S.A.D.S.3 материалов

Lesson 1

Most people suffer from S.A.D.S. - Overview VideoВидеоMost people suffer from S.A.D.S. - The ReadingЧтениеNavigating Self-Awareness and Social PerceptionЗадание
05Some People Are Lightbulbs3 материалов

Lesson 1

Some People Are Lightbulbs - Overview VideoВидеоSome People are Lightbulbs - The ReadingЧтениеNavigating Personal Change and MetaphorЗадание
06Why Intelligent People Do Stupid Things3 материалов

Lesson 1

Why Intelligent People Do Stupid Things - Overview VideoВидеоWhy Intelligent People Do Stupid Things - The ReadingЧтениеThe Psychology of Irrational ChoicesЗадание
07You Get What You Tolerate3 материалов

Lesson 1

You Get What You Tolerate - Overview VideoВидеоYou Get What You Tolerate - The ReadingЧтениеThe Impact of Tolerance and ActionЗадание
08Why Change Is Complicated3 материалов

Lesson 1

Why Change Is Complicated - Overview VideoВидеоWhy Change Is Complicated - The ReadingЧтениеNavigating the Complexity of ChangeЗадание
09Humiliation Is For Amateurs3 материалов

Lesson 1

Humiliation Is For Amateurs - Overview VideoВидеоHumiliation Is For Amateurs - The ReadingЧтениеNavigating Respect and FeedbackЗадание
10Being Nice Won't Always Work3 материалов

Lesson 1

Being Nice Won't Always Work - Overview VideoВидеоBeing Nice Won't Always Work - The ReadingЧтениеThe Limits of Niceness in Relationships and LeadershipЗадание
11It Takes Two To Tango3 материалов

Lesson 1

It Takes Two To Tango - Overview VideoВидеоIt Takes Two To Tango - The ReadingЧтениеNavigating Perspectives in InteractionЗадание
12No investment, no return3 материалов

Lesson 1

No investment, no return - Overview VideoВидеоNo investment, no return - The ReadingЧтениеThe Value of Commitment and ConnectionЗадание
13Have Realistic Expectations3 материалов

Lesson 1

Have Realistic Expectations - Overview VideoВидеоHave Realistic Expectations - The ReadingЧтениеNavigating Expectations and Human BehaviorЗадание
14Let Sleeping Dogs Lie Sometimes3 материалов

Lesson 1

Let Sleeping Dogs Lie Sometimes - Overview VideoВидеоLet Sleeping Dogs Lie Sometimes - The ReadingЧтениеNavigating Conflict and Communication in RelationshipsЗадание
15Check Out Your Attitude3 материалов

Lesson 1

Check Out Your Attitude - Overview VideoВидеоCheck Out Your Attitude - The ReadingЧтениеThe Influence of Attitude on Perception and InteractionЗадание
16Be willing to be wrong3 материалов

Lesson 1

Be willing to be wrong - Overview VideoВидеоBe willing to be wrong - The ReadingЧтениеEmbracing Uncertainty and OpennessЗадание
17Don't Treat People As You Want To Be Treated3 материалов

Lesson 1

Don't Treat People As You Want To Be Treated - Overview VideoВидеоDon't Treat People As You Want To Be Treated - The ReadingЧтениеNavigating Personal Preferences in RelationshipsЗадание
18How To Make A Change A Success3 материалов

Lesson 1

How To Make A Change A Success - Overview VideoВидеоHow To Make A Change A Success - The ReadingЧтениеNavigating Change with Confidence and ClarityЗадание
19Four killer questions you have to ask yourself3 материалов

Lesson 1

Four killer questions you have to ask yourself - Overview VideoВидеоFour killer questions you have to ask yourself - The ReadingЧтениеReflections on Self-Awareness and Interpersonal SkillsЗадание
20How to make criticism count ... not crucify3 материалов

Lesson 1

How to make criticism count ... not crucify - Overview VideoВидеоHow to make criticism count ... not crucify - The ReadingЧтениеMastering the Art of Constructive FeedbackЗадание
21Work Out Why They're Whinging3 материалов

Lesson 1

Work Out Why They're Whinging - Overview VideoВидеоWork Out Why They're Whinging - The ReadingЧтениеNavigating Negative PerspectivesЗадание
22How To Make People Feel S.P.E.C.I.A.L. (PART 1)3 материалов

Lesson 1

How To Make People Feel S.P.E.C.I.A.L. (PART 1) - Overview VideoВидеоHow To Make People Feel S.P.E.C.I.A.L. (PART 1) - The ReadingЧтениеBuilding Meaningful Connections Through Respect and AppreciationЗадание
23How To Make People Feel S.P.E.C.I.A.L. (PART 2)3 материалов

Lesson 1

How To Make People Feel S.P.E.C.I.A.L. (PART 2) - Overview VideoВидеоHow To Make People Feel S.P.E.C.I.A.L. (PART 2) - The ReadingЧтениеBuilding Connection Through CommunicationЗадание
24How to pick people up when they're feeling down3 материалов

Lesson 1

How to pick people up when they're feeling down - Overview VideoВидеоHow to pick people up when they're feeling down - The ReadingЧтениеSupporting Others Through Emotional ChallengesЗадание
25How To Talk So People Listen3 материалов

Lesson 1

How To Talk So People Listen - Overview VideoВидеоHow To Talk So People Listen - The ReadingЧтениеMastering the Art of Engaging AudiencesЗадание