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Sales Strategy in the Age of AI · LearnSpace
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Sales Strategy in the Age of AI

Курс от John Wiley & Sons
Средний≈ 12.9 чАнглийский
О курсеНавыкиПрограммаПреподаватели

О курсе

Based on the best-selling book, Deep Selling, by Graham Hawkins and Mark Micallef. In today’s fast-changing business landscape, mastering the art of Deep Selling is essential for professionals who want to thrive in the age of AI and digital transformation. This course introduces strategies that go beyond traditional sales methods, focusing on how technology and buyer behavior intersect to shape modern sales success. Through a structured, step-by-step learning journey, you’ll gain the tools to identify sales gaps, align structures with evolving buyer expectations, and design models that deliver sustainable performance. The course combines actionable frameworks and proven techniques to enhance your confidence and impact as a sales professional. What makes this course unique is its balance between strategic theory and real-world execution. You’ll not only understand the principles of buyer-centric selling but also learn how to apply AI-driven insights to build resilient, high-performance sales teams. This course is ideal for sales leaders, executives, and business professionals aiming to modernize their approach. A basic understanding of sales frameworks is helpful but not required; no prior AI expertise is needed. © 2025 John Wiley & Sons Australia, Ltd © Sales Hub Pty Ltd, DM Micallef Group Pty Ltd 2025 All rights reserved, including rights for text and data mining and training of artificial intelligence technologies or similar technologies. The right of Graham Hawkins and Mark Micallef to be identified as the authors of Deep Selling has been asserted in accordance with law.

Навыки, которые вы освоите

Performance MeasurementSales ProcessKey Performance Indicators (KPIs)Sales DevelopmentPerformance MetricSales EnablementAI Product StrategyDigital TransformationSales ManagementGenerative AI AgentsSales StrategyCustomer InsightsSales SupportSalesGeneral Sales PracticesSelling TechniquesConsumer BehaviourAI EnablementCustomer Success Management

Программа курса

11 модулей · 77 учебных материалов

01The Digitalisation Arms Race7 материалов

Lesson 1

Course OverviewВидеоThe Digitalisation Arms Race - Overview VideoВидеоIntroductionЧтениеThe Information Technology Era: 1980-1995Чтение

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Wiley Skills Network

Преподаватель курса

Sales Strategy in the Age of AI
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Обучение на Coursera

≈ 12.9 ч

11 модулей

Язык: Английский

Часть программы вашего университета
The Digital Era: 2010-2020Чтение
The Technology/Needs MismatchЧтение
Digitalisation in Modern BusinessЗадание
02Rise of the Robots5 материалов

Lesson 1

Rise of the Robots - Overview VideoВидеоIntroductionЧтениеWhat AI Will Mean for SalesЧтениеWhat's Next for AI?ЧтениеEvolution and Impact of Artificial IntelligenceЗадание
03Welcome to the Age of the Buyer6 материалов

Lesson 1

Welcome to the Age of the Buyer - Overview VideoВидеоIntroductionЧтениеBuyer Expectations Are Higher Than Ever BeforeЧтениеThe Changing Balance of PowerЧтениеThe Crisis of Customer ConfidenceЧтениеNavigating the Modern Buyer's JourneyЗадание
04The Falling Effectiveness of Sales Teams6 материалов

Lesson 1

The Falling Effectiveness of Sales Teams - Overview VideoВидеоIntroductionЧтениеHow the Sales Role Has EvolvedЧтениеBusiness Model EvolutionЧтениеThe Impact on Sales TeamsЧтениеSales Team Performance and ChallengesЗадание
05The Age of Deep Selling7 материалов

Lesson 1

The Age of Deep Selling - Overview VideoВидеоIntroductionЧтениеThe Road from Buyer Centricity to Deep SellingЧтениеWhy It's Time to Go DeeperЧтениеThe Four Elements of Deep-Selling ExcellenceЧтениеIntroducing the Deep-Selling Maturity ModelЧтениеNavigating the Evolution of Sales StrategiesЗадание
06Audit Your Current State7 материалов

Lesson 1

Audit Your Current State - Overview VideoВидеоIntroductionЧтениеArticulate and Quantify the ProblemЧтениеDeep-Selling Maturity AssessmentЧтениеDigital Readiness and Maturity AuditЧтениеTech-stack AuditЧтениеAuditing Organizational Buyer-Centric MaturityЗадание
07Develop Deep Buyer Understanding8 материалов

Lesson 1

Develop Deep Buyer Understanding - Overview VideoВидеоIntroductionЧтениеUnderstanding Your BuyersЧтениеBuyer Segmentation and TargetingЧтениеCreate the PersonasЧтениеMapping the Buyer JourneyЧтениеBuyer Question MappingЧтениеMastering Buyer-Centric Sales ApproachesЗадание
08Adapt Your Structure to Your Buyers' Needs7 материалов

Lesson 1

Adapt Your Structure to Your Buyers' Needs - Overview VideoВидеоIntroductionЧтениеCore FunctionsЧтениеFunction 2: Lead Nurturing and QualificationЧтениеFunction 4: Customer SuccessЧтениеSet Clear Objectives for the ProgramЧтениеAligning Organisational Structure with Buyer NeedsЗадание
09Evolve Your Sales Execution Model11 материалов

Lesson 1

Evolve Your Sales Execution Model - Overview VideoВидеоIntroductionЧтениеLeverage Nearbound for Deep-Selling SuccessЧтениеTechnologies to Drive Nearbound ModelsЧтениеTransactional SellingЧтениеConsultative SellingЧтениеHow to Choose the Right Sales ModelЧтениеApproaches to Value-Based SellingЧтениеBuilding Your Sales PlaybookЧтениеAdd objectives, content and ownersЧтениеSales Execution and Partnership StrategiesЗадание
10Create a Buyer-Obsessed, High-Performance Culture9 материалов

Lesson 1

Create a Buyer-Obsessed, High-Performance Culture - Overview VideoВидеоIntroductionЧтениеRedefining Success for Buyer CentricityЧтениеBuyer Acquisition MetricsЧтениеTransform New Metrics Into KPIsЧтениеDefine SuccessЧтениеPerformance ImprovementЧтениеWhat Really Motivates Salespeople?ЧтениеBuilding a Buyer-Centric Organizational CultureЗадание
11Embed Deep Selling with a Balanced Scorecard4 материалов

Lesson 1

Embed Deep Selling with a Balanced Scorecard - Overview VideoВидеоIntroductionЧтениеIntroducing the Balanced ScorecardЧтениеStrategic Performance Measurement and Organizational DevelopmentЗадание